This is a follow-up to my previous review. I called another…read moreplumber regarding my water tank. As it turns out, the work performed previously was shoddy. According to the plumber that repaired my tank, Leak-Tek had used the wrong wire nuts and the wires were loose and arcing. Not only did this keep my tank from working, this could have led to a fire that could have destroyed my home. In addition, the same parts that were replaced by Leak-Tek had to be replaced again. Upon inspection by the plumber, the parts Leak-Tek installed were not OE parts even though it was a warranty repair. I have not had any problems since the legitimate plumbing professional serviced my tank. Be careful with who you choose to do repairs in your home.

Excellent service! Very satisfied with Leak-Tek. Answered the phone immediately and had someone at…read moremy house as soon as they finished up an earlier job. Plumber was very professional and quick and the price was very affordable. Highly recommend.

We actually had 3 separate visits for different issues. When Hemlane, a property management…read morecompany, took over our apartment complex things started happening for us. First, after 2 months, the tech from Thornton came to fix our AC, I could see him outside in the heat repairing the unit, he even stayed overtime to finish. Then my garbage disposal stopped working, I hadn't used it since I avoided everything because of the heat. We tried to fix it but only succeeded sending brackish water to the dishwasher. I got some good feedback on how to clean that mess up too. I would day Bruce Thornton runs a great company and has quality personnel. If I ever get a house I will be calling them for support.

Matt H and Mark B were both extremely helpful in replacing my daughter's split HVAC unit. She…read moredepends on remote access and this new one even empowers her with voice control to operate her unit and make environmental adjustments. Don't take the little things for granted, because you might not have them someday. Customer service and installation were exemplary. A+++

I have dealt with possibly hundreds of repair companies throughout my professional career and…read morepersonal life. The two gentlemen that came to work on my air conditioner were two of the most professional, polite people I've had the pleasure of doing business. I highly recommend this business!

They have responded to three service calls under American Home Shield and have not performed any…read moreservice. They might be a value outside of using AMERICAN HOME SHIELD, but not when acting as their agent.

We had to have another service call recently. Maverick and his helper came quickly. Maverick went…read moreto work to see what the problem was. He and his partner were quick and got our heater running warm again. I really recommend Maverick and his partner. They are knowledgeable and quick to respond.

Issues with coils they replaced in attic. They were defective so not Sinclairs fault. They replaced…read morewith another coil but it had leaked and a large piece of ceiling had to be replaced. Sinclair paid for all of that and to paint entire ceiling. Painter never came to see how it looked after. Also didn't cover everything. We spent hours cleaning paint off counter tops, cabinets, and floor tile. They also got paint down on walls. I went to Sinclair with pictures. Manager was out and staff said he would call me. I never received a call so we were left cleaning the mess and I will have to Paint the walls where they let the rollers hit the walls.

Frozen pipe on our washer. Called on Monday afternoon and Charles came the next morning at 8:30 AM…read moreand solved the problem. Definitely would use them again. Courteous and responsive.

I want to say what a fantastic experience I had as Noah…read morediagnosed and repaired my AC unit in stormy weather. He had the exact capacitor required to do the repair. That says so much to me about his employer . Very professional and skilled. Thank you Noah! J&W. JTI BEST in the WEST! I can't wait to tell everyone who needs repairs...I wish you much prosperity with your career Noah!

I have TXU Energy and use their warranty company. This is who was sent to me. He will just put a…read more"band-aid" on things. Yes, I was mad that it took three visits to find the actual problem and I was also mad he broke my storm door the first time and he didn't fix it. It was a windy day, but everyone knows you don't let go of the door handle when it's windy in Lubbock. If you were stuck in the heat with no ac, you'd also be upset it took 3 visits to discover the actual problem and then more upset when he said the cost. Don't use his services, find someone else. I was told my coils needed to be cleaned and he said it would be $700, guess what, I got it done for less than $200.

They did not even fix the problem, in fact, made it worse!!! Damaged the exterior of my shower…read morefacet. Very poor service from Don. I had to get a different plumber to fix what they didn't!! DON'T WASTE YOUR MONEY. Also, received a quote for an exterior hose bib for $150.00, that's outrageously overpriced. I replaced myself for $12.