I've been all over BCS searching for what my old salvaged girl was worth to an insurance company…read more It wasn't much... and it certainly wasn't worth the gas I wasted looking at the big boys on Hwy 6. ETC was able to work with the amount I was given and get everything sorted out, including an optional warranty! I'm grateful that the constant calls, texts, and emails from others can stop now and I'm grateful to have found a family owned and operated business I can suggest to others! ASK for ASHLEY!

From the owner: *Buy *Sell *Trade Quality Pre-Owned Vehicles (Trucks,…read moreSuv's, Cars) *Buy Here Pay Here *Outside Financing Available With Low Down Payments Family Owned and Operated

This place should be burned to the ground with the owner still inside of it he buys cars from…read moreauctions and don't even bother to fix them up I got a truck and the mileage said it was 164,000 miles on it called auto check and it said the miles was 227,000 miles I called a lawyer to see what I should do and he said I should file a complaint to the dmv because turning back odometers is illegal I've been texting him about this and calling him out on it and he never answers nor replies he deserves to be in a jail cell for committing fraud

My experience buying a car from Keith Foust at Caldwell Country Pre-owned College Station was…read moregreat. He and his staff were accommodating at every step during the process. They worked with confidence from the beginning and made me feel comfortable and confident as well. My Husband had been shopping for a car for a few months and was very frustrated with other dealerships. He never took me to even look at a car until he met with Keith. I drove 2 cars from Keith's inventory. The only issue I had was deciding which car to buy! Within a few hours I was proudly driving my new car. Keith Foust was wonderful and he and his staff rate 5 STARS!

5.10.24 This is my first visit to this dealership…read more I came in for service on my SUV. I made an appointment with Tanner. What a nice man. He was very professional and gave me some extra information which was helpful. While you are waiting on your vehicle, they update you via text message. We talked about a different dealership "work" that they could not fix. He said they could definitely fix it properly. So I said ok, order the parts. They should come in within 2 weeks. So far I have had a GREAT experience with this dealership. Let pray this continues. 5 stars!

Started out an inquiry online With Jessie Nguyen and it was…read moreinteractive at first Then he disappeared and haven't heard since Thought negotiations were part of the process When Jessie realized he may have to work for the deal he disappeared ...

They are crooks. Found out my car had multiple wrecks a couple of months after I bought it. After 3…read moreyears they decided to just hold my check and repo my car saying I was $100 behind but no letter was mailed said they tried to call but only number I missed was a blocked number. costed me $375 to get my car back from impound which I had to pay cash for at eastep which furthers my suspension about what type of business they are running. Just go somewhere else cause they will try and steal your car after 3 years and being almost paid off

I wish I could give zero stars for this business. The owner is rude and arrogant. Yes I have bought…read moretwo cars from him and the first time was a okay experience but the second time has been HELL!! I went to trade in my vehicle that I bought from Eastep so I could get a bigger family car. The dealership called for a payoff and they would not give it to them so I had to email them and ask that it be faxed and emailed back so that the dealer could finish my deal. They sent a payoff quote and my deal was completed. HERE COMES MY NIGHTMARE!!! 3 weeks later I get a call from Lihia stating that Eastep is saying I owe over $3000 more than what they told us our payoff was but they were working on it and would let me know. I call and spoke to the owner TERRY KROLL and he said that it was my fault and that I was stupid and that he would not discuss this with me at all. I should have not went and traded in that vehicle and that his staff made the mistake and that he was not going to pay for their mistake and that I was. Come to find out the car I traded in was sold to someone who paid cash in full. 2 weeks later I get a letter in the mail stating that my car had been repossessed and that I had stuff in it. WHICH OF COURSE CAME AS A COMPLETE SURPRISE!!!!!!! So I called Eastep and again he was rude and stated that he followed the GPS on the car and repossessed it as soon as it made it back to town from out of state. I feel sorry for the people who bought it because it was not their fault at all. He stated he would keep that car until it was made off in full. Today I got a call from Lithia stating that they paid it off so that the other people could get their car but now I have to come up with $1600 that I don't just have laying around. He should honor his employees mistakes no matter what. A doctor has to own up to his nurses mistakes!!!! I will never do business with this arrogant man again and I think he should pay this $1600 because I did what they asked and got the payoff from them so he should honor it and not be a complete jerk and talk to customers like they are idiots. I have a Bachelor's Degree and going for my MBA, I am a wife and mother of 10 adopted kids and I don't need to be treated like crap and took advantage of by this man and his business.

I need help on getting a truck towed and either sold or scrapped as the person who bought the car…read morequit paying the note I carried and had damaged the car. I lived 2 hours away with the expectation (realized) that it would not be worth the trip. Found Whitley over the internet and gave him a call. He returned the call late one night and I described the truck and situation and asked for his help. He was not interested in the truck but gave me 2 of his competitors names and phone numbers that he thought would be interested. He finished by saying that if they didn't want the truck to give him a call back at the office and he would get me some other names. He was upset about my story and said if I needed to tow it that I could get it delivered to his lot and store it for free until I could get it somewhere else. He didn't want a dime and I am sure he would have followed up his offer for free storage. Luckily I didn't need it as the first person on the list was Kevin with Roadrunner Auto took care of the problem. If you want an honest man that will bend over backward for you then go by and give him a shot. Next time I drive through Bryan/College Station, I am stopping to say thanks and shake his hand and take for a meal and drink.