Overall good experience would work with in the future,driver tried offering me $200 for a vehicle,…read morecan't blame him make that money, but know who your saying that to because I was the wrong one brother. Dispatch is a little testy but at the end of the day I got my $400 and you got a car and a decent review. Learn to read your clients and this 4star would be a 5!!

Awesome experience! I was able to pull this clean shift knob off a Lexus and checkout with zero…read moreproblems. Honestly even if you don't take it to seriously, checking out parts and old cars is a great way to spend your day.

Don't waste your time buying a car from this lot. They don't even know what they are selling and…read morewill tell you anything. Used vehicles with a bunch of problems under the hood. Avoid

From the owner: great customer service, easy financing and great inventoryread more

I've been all over BCS searching for what my old salvaged girl was worth to an insurance company…read more It wasn't much... and it certainly wasn't worth the gas I wasted looking at the big boys on Hwy 6. ETC was able to work with the amount I was given and get everything sorted out, including an optional warranty! I'm grateful that the constant calls, texts, and emails from others can stop now and I'm grateful to have found a family owned and operated business I can suggest to others! ASK for ASHLEY!

From the owner: *Buy *Sell *Trade Quality Pre-Owned Vehicles (Trucks,…read moreSuv's, Cars) *Buy Here Pay Here *Outside Financing Available With Low Down Payments Family Owned and Operated

They made some management changes with the new owners a few years ago. Don't trust these people any…read morefurther than I can throw them now . After doing business with this Ford dealership for more than three decades. I will not go back.

This was the most unpleasant experience I had at a dealership ever. Our 'salesman' sold us a car…read morethat was already sold. It only already sold because of his negligence of sending the purchase order wrong --twice. Of course now the manager is saying it sold before the purchase order mishap but still negligent for not securing the car before we signed documents promising me that car. Furthermore, after all the headaches, they didn't even try to earn my business whatsoever, no phone call, email, text or nothing. The most careless and unprofessional people that I have dealt with. You made a mistake, own it and try to fix it but we received nothing. Another Ford Dealership was able to locate me the car I wanted within 2 hours and make the sale. It is just beyond me why someone is in the car business and doesn't do anything to get your business.

The customer service at this dealership is absolute zero. even for simple services like oil change…read morethey slow. No personal service what so ever. Everything is done digital, no face to face, no phone call. God forbid you have another issue other than the one scheduled. Ive had this en multiple times where they will need to keep your vehicle for extended time. Or you need to bring it back due to having to order parts or not having that issue in the mechanics schedule. I have used this dealership for many years, purchased multiple vehicle and had all my services preformed. The service level used to be good but has consistently diminished over the years. I will be taking my business to a smaller more personal focused dealership in a nearby town. I would recommend others do the same...

This dealership is the worst place to get any customer service from. This is how Miller in finance…read morehandles problems apparently you just text the customer the most shitty thing you can say. I didn't hold anything "hostage" from anyone I simple called and asked if I can cancel the extended warranty before signing they said no we have to sign than we can cancel. So we sent in the paperwork that day and still have not been canceled. This dealership is a joke. I will be taking this up with a Better Business Bureau.

The GM at this dealership is a straight up crook. He will cancel out your loan and reposse your…read morecar if you pay late. Dont ever make the mistake of paying late. He got 4,000 out of me, just to take the car back a resale it. He is a typical car salesman. If I were you I'd find somewhere else to buy a car from. This. Gm. Is. A. Snake!

From the owner: Watson Motors of Bryan, Texas, is a highly acclaimed used car dealership and auto repair shop that…read morehas the answer to your every automotive need. At our used car dealership, we focus on selling quality pre-owned vehicles and providing top-of-the-line repair services. We have served clients in the Brazos Valley for more than 60 years, and provide 30-day warranties on most makes and models.

Brady was a great sales representative! Honest and knowledgeable…read more Dana was a great manager to assist in the entire process. Super nice! The entire team was very friendly and supportive! Worth the drive to CSTAT/Bryan to have a good buying experience!

It could have been better. After a $2200 repair, then another repair that they did not charge me…read morefor, my car is still doing the same thing. Perhaps third time is the charm.

They are crooks. Found out my car had multiple wrecks a couple of months after I bought it. After 3…read moreyears they decided to just hold my check and repo my car saying I was $100 behind but no letter was mailed said they tried to call but only number I missed was a blocked number. costed me $375 to get my car back from impound which I had to pay cash for at eastep which furthers my suspension about what type of business they are running. Just go somewhere else cause they will try and steal your car after 3 years and being almost paid off

I wish I could give zero stars for this business. The owner is rude and arrogant. Yes I have bought…read moretwo cars from him and the first time was a okay experience but the second time has been HELL!! I went to trade in my vehicle that I bought from Eastep so I could get a bigger family car. The dealership called for a payoff and they would not give it to them so I had to email them and ask that it be faxed and emailed back so that the dealer could finish my deal. They sent a payoff quote and my deal was completed. HERE COMES MY NIGHTMARE!!! 3 weeks later I get a call from Lihia stating that Eastep is saying I owe over $3000 more than what they told us our payoff was but they were working on it and would let me know. I call and spoke to the owner TERRY KROLL and he said that it was my fault and that I was stupid and that he would not discuss this with me at all. I should have not went and traded in that vehicle and that his staff made the mistake and that he was not going to pay for their mistake and that I was. Come to find out the car I traded in was sold to someone who paid cash in full. 2 weeks later I get a letter in the mail stating that my car had been repossessed and that I had stuff in it. WHICH OF COURSE CAME AS A COMPLETE SURPRISE!!!!!!! So I called Eastep and again he was rude and stated that he followed the GPS on the car and repossessed it as soon as it made it back to town from out of state. I feel sorry for the people who bought it because it was not their fault at all. He stated he would keep that car until it was made off in full. Today I got a call from Lithia stating that they paid it off so that the other people could get their car but now I have to come up with $1600 that I don't just have laying around. He should honor his employees mistakes no matter what. A doctor has to own up to his nurses mistakes!!!! I will never do business with this arrogant man again and I think he should pay this $1600 because I did what they asked and got the payoff from them so he should honor it and not be a complete jerk and talk to customers like they are idiots. I have a Bachelor's Degree and going for my MBA, I am a wife and mother of 10 adopted kids and I don't need to be treated like crap and took advantage of by this man and his business.