I recently had to call up Safeco when a rock struck my windshield on the way back from the…read moreWoodlands and created a 12 inch crack within a day. As I'm a college student I needed someplace that was reliable and cheap, and Safeco was just that. I read plenty of reviews before going and even though many mentioned the appearance was a bit run down, everyone seemed to agree that the service was great. I called on a Saturday and spoke with Ali who was extremely helpful and accommodating. He gave me an estimate that was less than half of what every other shop had quoted me in town, and he instructed me to come in on Monday, since he had to order my specific windshield (quick customer service, huh?) On Monday I arrived, a little skeptical because the previous review made the establishment seem really sketchy, to be honest. However I have to say I was pleasantly surprised. The shop was easy to find and it wasn't as run down as I had pictured. The driveway does have a few potholes that have apparently been a losing battle for them in the past (thanks to all the rain here) and sure, the waiting room is tiny, but honestly they are so quick you aren't there for very long anyways. And for the record there were no "girly pics" inside (nor did I ever get the impression that there had been.) My car was taken back almost instantly, and over the next 45 minutes I happily chatted with Ali while they worked on it. He was very pleasant and immediately put me at ease. He was even nice enough to give me an additional student discount once my car was finished. I waited to write this review because I wanted to give it a week to see if my window had any seepage or anything from being put in improperly. I'm happy to report it was expertly installed and there are no such issues (though Safeco offers warranties in case there is.) Overall I would recommend this place to anyone needing a window repair, body work or mechanic services. Their work is great, the people who work there are extremely friendly and I would easily take my car here over the dealership or the chains that are rude and try to sell you additional services that you don't need.

I scheduled an appointment for 9am on Thursday to get my windshield replaced. I came in and gave…read morethem the keys, and waited inside for about 20 minutes, as they said it would take an hour. I went to the front desk asking when I should pay, and was told that they listed the wrong car under my name and did not have the correct windshield. They said it would take a few hours for the correct one to come in, and they would have it ready by 4pm. I took an Uber home, and around 3:30pm, I called and asked for an update. The woman who answered the phone said that they were installing the glass at that moment. About 20 minutes later, a guy called me and said that, actually, the glass was chipped in transit and they would have to keep my car overnight as the next shipment would arrive in the morning, and they would deliver it to my apartment no later than 9AM. I had to take an Uber to and from work. The next morning, I called around 8AM and asked for an update. They said that the truck had just arrived and that the car would be ready in about 10 minutes. The same guy called me minutes later saying that the glass delivery HADN'T EVEN ARRIVED, and they would have to drop it off at my work address. I had to take an Uber to work. At noon, I called for ANOTHER UPDATE. The receptionist lady said that someone had to go pick up the glass from Houston as the business closed early for 4th of July, and should be back in 30 minutes and the car would be at my work address at 2pm. You guessed it... the guy calls back and says that the person who went to get the glass in Houston is for some reason stuck there and will be there "as soon as possible," and I will have the car no later than 3:30pm. They delivered the car to me around 2:30pm. I received a $50 discount, which was appreciated. Unfortunately, when I got into my car, there were little shards of glass all on the passenger floorboard and seats, as well as black fingerprints. Some key reminders that make this situation even worse: 1. I lost money because I had to miss hours of work due to them ordering the wrong windshield. 2. I have had to order FOUR UBERS as I obviously did not have a car at the moment. 3. I was the one having to call for updates. Why wasn't this business calling me to let me know about issues? 4. Why was the receptionist lady constantly giving incorrect information and false hope? Do they not communicate with each other? They did offer me a loaner car, but I am not comfortable driving someone else's car. They also offered me personal rides, and I did not feel comfortable getting into a car with a stranger. They also offered to pay for my Ubers, but I asked if they could just deduct the amount from the bill. The original quote was $250 and they restored my headlights to cover the inconvenience, as well as offer delivery. Either way, I was extremely frustrated over this situation because it seems that they kept pushing back the completion time more and more, and I kept losing money. Keep in mind, this windshield replacement was very simple. There are no sensors or recalibrations to deal with. Everyone was very respectful, but this was just completely avoidable if the correct windshield was ordered (and if whoever delivered the glass had properly stored them in transit). I came here because of the mostly good reviews, but I do not recommend spending your hard-earned money at this establishment.

Been a customer for several years now. Casey is a real stand-up guy who gives honest opinions…read moreinstead of trying to fleece customers. He also trusts his customers and tries to help them out as much as possible.

Casey's is amazing! First off, they are honest and unfortunately that's rare in this business…read more Secondly, they are very quick. And lastly, they do good work! Our family has gone to them for years now and couldn't be more satisfied!

After seeing all their reviews, I had very high expectations for Kraus, and they did not fail too…read moremeet them. Arrived there to drop off my car and they made the whole process very quick and easy, and also made sure I had a ride to enterprise rental car in a timely manner. As for the body work done on my car, it looks better than before the accident. When picking my car up today they asked me if i wanted to keep the headlight that was replaced, which was a small gesture but definitely earned some points in this review. Overall, a great "Semi-family" owned body shop that I will come back to if I needed any more work done on my car.

I got here at 1:40 and I now have been here an hour and still do not have my car. I got the #3…read moreReveille special. The new owners need to step up there game. I have been coming here for years. It use be know for the amazing fast service.

These guys did a great job tinting my windows! They have a nice waiting area and the job was…read morecompleted in a couple of hours. The facility was clean and everyone was very professional. Highly recommend!

Got an appointment for tint same day and done within a few hours. Friendly staff and amazed with…read morethe results. Definitely would recommend this shop.

WOW! Amazing service and great prices! My rear view mirror fell off due to the heat, I tried 3…read moredifferent places before ending up at George's auto glass First couple places wanted over a hundred bucks After looking around I found George's place and they charged $20 otd ... just can't beat the price or the service Thank you George and crew, I'd recommend this place to anyone looking for a great deal!!!

Worst customer service I have experienced. Needed a windshield replaced on my motorhome for a…read morespecial event that there were time constraints for having the windshield replaced by a certain date. They said they no problem and they could get it done well within time. So I gave them my business. What transpired after that caused a child fighting cancer to have his event cancelled because we didn't have the windshield replaced. The poor customer service was, they said the windshield would be in by a certain date. It wasn't delivered by the expected date. Ok, things happen, but keep the customer informed when you know there is an issue. So I called for 3 weeks just about everyday, no information, no updates and the manager didn't even reach out until it was to say the windshield hasn't arrived after 3 weeks. He said it was broken in transportation - which is hard to believe because it doesn't take 3 weeks to find that information out or receive the windshield. My insurance company said, they had been asking for payment upfront and they would not do that. So in the end, they hadn't even ordered a windshield it was all bullcrap they were spreading!

Shout out to Rudy! He's the dude who suggested upgrading my "yellow" headlights.... Holy Shit,…read morewhat did I do in life before upgrading to LED's?? I'm headed there now to get them in my "new" used ride- Recently realized- I'm a real beast when it comes to seeing down the road; spoiled no doubt!! No reason to go anywhere else- or to go without- not when it comes to theirs affordable pricing!! Give them a call or better yet- just pull up, getchu some too! Thanks guys!!

The guys got me in, troubleshoot my Infiniti, ordered the part, came in next day. Problem solved…read moreand competitive rate. Great customer service, shop was busy and I learned why. They earned my repeat business for sure and any referrals.

David truly saved the day! He provided exceptional customer service, completed the repair quickly,…read moreand was both honest and professional throughout the process. I highly recommend him for any windshield repair needs.

First time getting our passenger window broken into while we were in the gym. Soooo with an angry…read moreand irritated mood, the last thing I needed to deal with, is another large bill to pay and taking off from work to get this window fixed. On top of that, it was projected to rain the next day so I needed this fixed. After several searches to include the famous, but expensive Safelite, we were referred to David's Autoglass. I spoke to him right before he closed at night and minutes before the cutoff to order anymore parts since he didn't have it in stock. David made the whole process so quick and easy that it allowed my already irritated emotions to be calm. I brought in my car the very next morning and it was fixed within the hour as he stated and literally an hours before it started to rain hard. David and his crew were all very friendly and fast. I inspected my window alignment and everything was perfect. Now onto tinting this window again. Highly recommended! Outstanding service for a decent price.

Fixed the problem quickly and without any extra stuff. AC blasts cold air like the Artic. Great…read morejob, very pleased!!

Incredible communication, solved issues I didn't know I was having in addition to the reason I…read moredropped it off, quick turnaround and reasonable price. JP made multiple calls to make sure that I got a warranty on a recently replaced but faulty alternator. No doubt will go again.