Took my car into Safelite, and Jonny did a fantastic job! When first looking at my car, I was told seeing it was a pretty nasty crack, they could try and make it look better, but they weren't sure they could fix it / I may eventually need to replace my weird shield. I decided to just have them try.... An hour later, I walk out, and Jonny came out and told me they actually were able to fix it, no with hardly any noticeable marks! BEYOND IMPRESSED! I HIGHLIGHT RECOMMEND THIS LOCATION / JONNY! read more

Safelite AutoGlass - Auto Glass Services Near Me - Bryan, Texas

Jesus was an efficient and friendly person! Thanks for your mobile service today!!! Great value for service and I can always rely on Safelite to do a good job!! read more

They cancelled my appointment for a windshield replacement two hours before the start of my service window because this district will not service vehicles before 2000. No one contacted me in the several days since I made the appointment, so I wasted a day of PTO and wasted time preparing the vehicle for service. Their system will let you schedule an appointment and pay for service for vehicles made in 1949, but they will not service vehicles made before 2000. read more

I have to admit I was a little upset when I realized they couldn't come to my house to put my windshield on.... But then they explained how my car is equipped with cameras and everything has to be calibrated so that it works properly. That's awesome that they just didn't blow me off and do it anyways. Very friendly and professional staff. The waiting area was clean and comfortable and the bathrooms were clean as well. They even have a play table with things for kids to do and a coffee/water area with snacks. This has been a pleasant experience. read more

Safelite AutoGlass - Waiting room - Auto Glass Services Near Me - Bryan, Texas

Prepare to be scammed if you own a newer vehicle with cameras behind the rear view mirror. They charge about $500 to recalibrate the camera even though the procedure is fairly simple. The reason for more than doubling the price of windshield replacement given by employees is that they use equipment that cost $30,000. I am sure the mobile service vans cost more than $30K, but Safelite isn't charging mobile customers more than twice the price for that service. read more

I started to setup an appointment online. I stopped because they wanted my SSN. That seems a little fishy, when I only needed my windshield replace. read more

They handled all the insurance stuff and I was in quick and out before noon. Have had to use them twice and both times were great!!!

Safelight replaced my windshield, but did not reattach my antenna and lost my Toll Road sensor. I was able to find my antenna; however, I am missing my Toll Road Pass. I have had NO luck after reaching out to the company and the technician. I cannot get them to respond to me. I will NEVER use or recommend this company again. read more

Never choose this location if you have another option! They failed to make the appointment twice, they failed to have the correct glass, they failed to remember our sticker replacement, then when they brought them back the stickers didn't adhere, they left their tools in the car, the windshield is poorly placed and now rattles, and they messed up the windshield wipers. read more

Terrible phone service. Don't call if you need help quickly .............. ..........this was a bad experience read more

The appointment was made quickly. He came to my house and replaced windshield quickly and was so nice. We'll definitely use them again.

I had to get my windshield replaced due to a large crack on the driver's side, and Safelite was phenomenal. Scheduling online was quick and easy, and the entire process was professional. The office workers and technicians alike were friendly and accommodating. Not only did they replace a 22-year-old windshield, but also kept me in the loop as I waited in the office. The entire team was honest and didn't try to force any extra costs on me, which is really essential to a positive car maintenance experience as a young adult. My car was left exactly as they found it, even returning a small statue to it's place on the dashboard. They also reattached the stickers from the old windshield. Attention to detail - 10/10. Thanks guys! read more

Rich, Richie and Johnny are the best! They were very fast and efficient. The glass came in 3 days early. I highly recommend this Satellite! Thank you to everyone for everything! I really appreciate it!!!!!!! read more

We had an appointment and waited an hour to find out that the windshield they ordered was damaged. We rescheduled and I called to confirm appointment. We had a 2.5 hour wait at second appointment. read more

Jonathan was great! He communicated every step of the way with me when arriving at my office and completing the job. Windshield looks great! read more

Safelite AutoGlass - Auto Glass Services Near Me - Bryan, Texas

Really surprised with the work done here. The job didn't seem all that great and I had to register my car for the new year, so I was worried. But low and behold, I passed the Texas state inspection with flying colors. They sealed the dime sized chip on the windshield, no problem, but I'll reiterate: the job didn't seem like it would hold-up or even look that great, honestly. I was under the impression that the filler epoxy-type stuff would completely make the windshield look whole again, like nothing has happened, but it does leave a visible mark. But that's fine, because now I understand what's being done. They fix your chip/crack so that it STOPS GETTING WORSE. Meaning, the sooner you get to them (or they to you) the better. I got my windshield fixed within about 3 hours of the incident; could have done it sooner if I ditched my meeting, there were several near immediate repair options that Safelite made available to me and I really appreciated that. Anyhow, I'm going to attach a photo or two so you can see what I mean, but don't fret, as I stated before I managed to pass with this exact windshield. It's sealed and sealed well. Thank you very much, Safelite Team of Bryan, Texas. Y'all did me a solid. I haven't heard back whether my insurance will reimburse me on this (I have the general), so keep in mind that this is the out-of-pocket experience I had with Safelite. I'm sure if you have a decent Ins. Co., the experience will be even better. Thank you, Lafayette read more

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They did NOT take care of me under the lifetime warranty. I had no stinking idea that the glass was wrong until it shattered and when I went to a different company to get it replaced that is when they told me it was wrong. DO NOT FOR A MINUTE THINK YALL DID GOOD BY ME!!!!!!!!!!!! read more

I had a horrible experience with this Safelite. I scheduled with them for the convince factor and that they would come to my home to fix the crack in my window. They advised they would be there on a certain day at a certain time and i waited patiently at home. An hour before they were supposed to be there they advised they could nor come out because they did not have my windshield available and i would need to reschedule and being my car to them. Uh...inconvenient. None the less i had to have it fixed because it was in my line of vision. I took it in and they fixed it. I paid the bill only to be called 2 months later to have them tell me they billed me wrong and i owed them more money. They stated they only charged me for recalibrating my windshield. Excuse me. That would be your fault for not knowing what the hell was going on. I asked them to send me an invoice so i could review the the charges and they drafted it out of my bank account because i had used my check card to originally pay without my permission. If i could give them ZERO stars i would. Very unprofessional. read more

The appointment process was easy! The technician Clayton came to my home to repair my windshield chip. He explained the entire process before starting. I was amazed at the outcome. You couldn't even tell my windshield had been chipped after he finished. Clayton did an amazing job and displayed stellar customer service. read more

Excellent Customer Service and Quality Work!!! Johnny was Wonderful and answered all my questions! Loved the fact that he came out to my place of employment to install my new windshield, very convenient! read more

I'm sure they do pretty good work, my problem is not with the quality of work, but the quality of how they run their business. I got a chip from a rock on my windshield and got online to get a quote and schedule repair. was told that a tech would be at my house between 8:00am and 12:00pm that day, no problem, I waited until 1:15pm and called them to find out what was the holdup. The guy told me that all techs were out on their scheduled runs and they probably haven't even seen my work order until they get back in the evening. So no repair on Friday. He told me they were open tomorrow, Saturday, and I could make an appointment to get the repair done at their shop. I made an 11:30 appointment. Got there at 11:20 and signed in and gave them my keys. I sat there and watched them pull 2 vehicles into the bay for windshield replacements. Around 12:05, a truck pulled into the parking lot and parked. Within 2 minutes, they put him into an open bay, at 12:10 I asked for my keys and left. I don't understand why they get you to make an appointment and then don't even start your repair anywhere close to that time. I'm definitely telling everyone I know that they made me feel that me and my repairs are unimportant to them. Thanks Safelite, for screwing me over, two days in a row. read more

Juan arrived at my office and finished in about a half hour. He even vacuumed the truck out! Could not be happier!

Excellent service and reasonable prices The windshield on my Honda got chipped last week and ended up with a 8 inch crack. I went online and got a couple of quotes. Safelite's quote was the cheapest and they probably have the best reputation and so I went with them. The next day, a service person showed up at my door on time and within 2 hours had my windshield replaced. He was courteous and professional. He also did a good job cleaning up after himself and even vacuumed the car. Love it when you get good service at a great price. read more

My husband broke the rear window of his pickup truck. A friend who does window repairs told us that he didn't do these kind of repairs. He warned me that it was probably going to cost close to $1000. He recommended Safelite and I gave them a call. Much to my surprise, the price they quoted me was $650. I made an appointment and took the truck to their shop. They did a great job and finished the work on schedule. They cleaned up the broken glass and gave good instructions about not using the window for a week. I would highly recommend them! read more

I came here because of the good reviews and cheaper quote for my rear windshield replacement, but left disappointed. The receptionist was on the phone when I arrived, but didn't welcome me after it was over until 20 minutes later. I was happy to get a lower quote for the replacement, but was hoping the technicians could tell me why my windshield shattered randomly. I had to ask the receptionist a few times if she could relay my question, which she finally asked. I was told that there may be some glass shards that weren't vacuumed after they took out my old windshield, but what I didn't expect was the shifting of 50-100 dime sized glass shards in my trunk as I drove. Maybe the technician missed them as they were replacing the windshield, but it came as a big surprise to me when I opened my trunk later. read more

I was much more satisfied with my second service here (windshield replacement) than I was with my first service (chip repair). My technician, Justin Crawford, went above and beyond what I expected. He vacuumed, replaced my stickers, and washed all of my other windows. I was also greeted and helped with pricing by another friendly associate but I do not remember his name unfortunately. My advice to any future customer is to listen to any warnings your technician tells you, because they know what they are talking about. I would highly recommend this location. Very friendly people. read more

I'm sorry to say I was completely disappointed with the quality of workmanship here and with the office staff. When I left there and got on the highway, the windshield was rattling like it would fly out. Of course they were closed then, after noon on Saturday. When I got home and started really looking at it I noticed they had bent the side moldings up to put the windshield in and they were permanently bent and sticking up in a couple of places. I went back there on Monday to show them and tell them about the noise and they acted they didn't see anything wrong. Long story, short they sent a Senior Tech to my work to re-set the windshield, which fixed most of the noise, and he tried to fix the molding but it is ruined. So, when I get up to 75-80 on the highway the windshield still makes a slight creaky, like settling noise! So I called again and, in their defense, they did call and wanted their Quality guy to come and drive it to hear the noise, but at this point I told him I didn't want them to touch it again. The moldings are already ruined and I figured taking the windshield out again would only make them worse. Done with Safelite. I will replace the windshield and moldings with factory parts as soon as I can afford it. So the bottom line is, they told me this windshield would be just like the factory replacement except for the water repelling feature, and that is what I expected. Not at all what I got. I have been almost physically sick over this. I wish I had left the cracked factory windshield in. If you have a Toyota 4Runner with a factory windshield that needs replacing, you might want to really do your research on Safelite. read more

I waited quite a few months before I got really tired of the crack in my windshield making its way across the width of my car. I was afraid that it would be really expensive because I have a high deductible on my insurance. My car is a Honda CRV, a larger windshield. But I was amazed at the reasonable price! It was quick to get an appointment online, quick to have the work done, and quick to be on my way. I would recommend Safelite to anyone who wanted quick, professional service at an unbelievably low price. read more

It was more than expected. Above and beyond customer service. Price was less than expected but the service really made all the difference. This my first experience using them and I will use them if again if I have a broken window! read more

I brought my car in to have the window replaced, was suppose to happen the same day (tuesday). First they didn't have the right glass, it would be on the truck the next morning (wednesday). Got a call saying they were starting on my car so I head up there, I live an hour away. I get a phone call half way there saying the glass wasn't even on the truck, that it would be on it the following day (Thursday). Get a call Thursday morning saying my glass is not on the truck that it's lost once again. This is now 3 days without a car because of them losing my glass that I had prepaid. I kept getting told it would be the next day, and i got tired of it. That glass cost me $400!!! I picked up my car, and I will NEVER recommend this place to anyone!!! They are way over priced, take to long, and sit there and lose your glass. Huge inconvenience in my part, wasted so much gas going back and forth just because they told me my car was being worked on to find out they lied. Went down the road to BCS auto and paid $197 and thats labor included!! Even got it a few hours later, so I highly recommend going somewhere else, look around your area. DO NOT GO TO THIS PLACE UNLESS YOU WANT TO SPEND A ARM AND A LEG! Customer service was terrible as well, made me believe it was all my fault. read more

One of the best customer experiences I've had in a very long time. Patsy called me almost the moment after I submitted my claim online to USAA. The appointment was set, car finished and Patsy kept me informed throughout the process. I was so impressed I left my other car for a chip repair...done so you can hardly see the original damage. A real pleasure to deal with Patsy and her team! read more

The technician did a great job replacing both the truck and camaro windshields.

I had my shattered windshield replaced due to hitting a buzzard. The customer service guy was personable and great! The technician was professional and thorough and made sure to remove the broken glass as much as possible from my entire car including my child's carseat. They got me an appointment in less than 24hrs after the collision. I will use no one else for my auto glass needs. read more

My installer Juan came to my house. He was on time and very experienced and professional. The new windshield was good quality and installed well. I would definitely use them again. read more

The first experience I had with Safelite was good, they replaced my windshield and it was all fine. I went to get another vehicle repaired because there were two very small cracks (smaller than a dime), & I didn't need to replace the windshield. Safelite said that the pressure that they will have to put on the windshield, in order for the chemical to stick, could possibly crack the glass more, but assured me that it would not crack anymore afterwards. 4 days later I have a crack halfway across my windshield & I went to show them, hopefully get it replaced, & they tell me there is nothing that they will do. My husband goes to talk to them and they say the same thing, that it is not their fault and claim no responsibility for the damage. read more

I took my Son's 1994 GMC Truck into them. They were nearly $100 cheaper than other places and did a great job. They have about a 25% discount for new customers that was great. They did it fast and I have been nothing but pleased. They even helped me find a shop to fix his muffler, Bryan Muffler who also did an excellent job. read more

The gentleman who came out to fix my windshield was able to do so quickly and then went on to vacuum the interior of my car.

This was easy and wonderful experience with safelite. They are professional and do great work. Patsy was very helpful making sure the correct window was replaced because my car has several versions for the front windshield. Thanks! read more