After seeing all their reviews, I had very high expectations for Kraus, and they did not fail too…read moremeet them. Arrived there to drop off my car and they made the whole process very quick and easy, and also made sure I had a ride to enterprise rental car in a timely manner. As for the body work done on my car, it looks better than before the accident. When picking my car up today they asked me if i wanted to keep the headlight that was replaced, which was a small gesture but definitely earned some points in this review. Overall, a great "Semi-family" owned body shop that I will come back to if I needed any more work done on my car.

I got here at 1:40 and I now have been here an hour and still do not have my car. I got the #3…read moreReveille special. The new owners need to step up there game. I have been coming here for years. It use be know for the amazing fast service.

I reached out to Thomas & his team to handle some interesting damage on my Square Body. I…read moreliterally positioned it perfectly on a pole. . They knocked it out of the park very quickly. Is it perfect ? No. But neither is my truck !! It is 100% better than it was !! Kudos to their team for cleaning up my damage !! I'd trust them w/ any vehicle I own !! Def reach out to them, as they are professionals @ PDR & their craft !!!

Our family selected Dent Magic for major damage inflicted to one of our vehicles during the March…read more2025 hail storms in BCS. From the initial phone call to picking up the vehicle when the repairs were completed - we were 100% satisfied! Their level of professionalism, friendly customer service, and outstanding quality of work are second to none. A big shout out and thank you to Anne who dealt directly with our insurance company and got quick, positive results! Dent Magic is an excellent company, and I highly recommend it to any one needing dent repair for their vehicle.

THE BEST SERVICE FOR THE BEST PRICE! Kassem and his staff are extremely helpful. Brought my car in…read moreMonday, ordered the part, called me Thursday, when the part was ready and in a few hours it was good as new. Very reasonably priced!! Can't recommend them enough.

I brought my car in, and they only fixed the original problem from last week -- which I already…read morepaid for in full. They refused to even give me a receipt for what I already paid. On top of that, the hose connected to my radiator was messed up after the repair, and now all the coolant leaks out onto the engine, causing it to steam/smoke and make the A/C cut out. When I called to ask if there was any chance they caused the damage, the owner cussed me out, got defensive, refused to have a normal adult conversation, hung up on me, and even blocked me. After that, they were holding my car hostage. It had been 3 days, and they told me, "I'm not giving you the car back until you pay me." For what? I already paid for the original issue and never even got a receipt. They failed to provide the insurance company with what they needed in order to be paid in full. I had to do all of the work myself to make sure they got paid so that they would finally release the car to me. When I confirmed that they received their payment, I went to the shop asking to pickup my car, the owner refused to give me the keys saying "I'm never giving you your car back again" even though everything was already paid in full. He threatened to call the cops if I didn't leave but I told him I wouldn't leave until I got the car, because ultimately they no longer had the right to hold it. In that instant, the owner came up to me, grabbed me, and tried tackling me to the ground. Not only did he put his hands on me but 2 other savage animals infested with rabies came and wrapped their arms around me and swung me around violently. They eventually threw me out of the shop so I immediately called 911. As I was waiting for them to arrive, the owner opened the door and stepped outside screaming at me to leave. I refused because the officer had just shown up. In the result of my refusal, the owner ONCE AGAIN put his hands on me and pushed me in which the officer eventually came over to break up the commotion. Once everything was disputed with the police, they did the right thing and forced the owner to release the car and give it to me. I wouldn't suggest this shop to anyone unless you're are fully up for dealing with scamming, fraud, physical and verbal abuse, as well as a shady atmosphere that encourages you to not use insurance, holds your car with no legal right, denies having surveillance of anything, and refuses to give you a receipt. It is only right for this company to be terminated for the sake of the community.

Please stay away from this business if you value your money or your vehicle…read more I took my daughter's Toyota RAV4 in for a front bumper repair and was quoted $900. Unfortunately, the experience was disappointing from start to finish. My daughter attends college in the area, so I had to rely on her assessment at pickup -- which is understandably different from mine. Here's what we encountered: 1. It took weeks just to receive a quote. 2. When she picked up the vehicle, panels and flares were still loose. 3. She had to wait an additional three hours for them to correct the issue. 4. The pre-collision warning was still active -- something they apparently did not check or notice while moving the car around their shop. 5. We were told the sensor needed to be replaced at a cost of $500. When she came home this weekend, I had the vehicle reassessed elsewhere. The issue? The sensor simply needed to be reprogrammed -- total cost: $150. Very disappointing experience overall. Consider this a lesson learned on our end, but I feel others should be aware before trusting them with their vehicle.

DON'T BELIEVE THE REVIEWS!!! Terrible experience from start to finish, and they will lie to you…read morejust to get your car in (especially if you are a woman or college student) I took my car in to get the front bumper and coolant container replaced after a minor car crash. After talking to multiple auto shops, John quoted us $2800 and said it would only take 1 week to repair. After giving them my car, they kept giving excuses for why it wasn't ready. First, the part hadn't come in; then they said there were no available refurbished parts (which showed they hadn't ordered the parts yet). Every time I called, they said the car should be ready in 2-3 days. Eventually, after 3 weeks, my mother called, and from then on, the receptionist kept lying, saying it would be 2-3 days and that they were just waiting on parts. My mom continued to check in every 2-3 days as they said, and eventually the reason turned into someone just quitting, and they are behind on labor. This makes sense considering my mother heard John Ed yelling at the receptionist (his daughter), calling both her and his workers dumba**es one time when the daughter "accidentally" forgot to put her on hold to ask John Ed about an update on my car. It took 6 WEEKS for me to get my car, leaving me stranded here for Thanksgiving. Also, when I got my car, the price jumped to $3200 for "other work that needed to be done," even though they did not consult either my mom or me about the additional work. They said that "John Ed gets into a groove, which means he can sometimes forget to update the customer". I was willing to forgive and forget until I found out recently, when I went to get an inspection, that my coolant had water and that my entire coolant tank needed to be drained and refilled. John Ed was the last person to put coolant in my car, which means they put water in it to make it last longer.

I recently took my car to Lapp's after comparing local rates, and I am so glad I did. Not only did…read morethey have the best rates around, but all of the glowing reviews are 100% accurate.The owner is incredibly honest, friendly, and professional. Instead of immediately rushing to tell me I needed to buy expensive replacement body parts or panels, he actually put in the manual labor to fix the existing damage cleanly and effectively. It is rare to find an independently owned body shop with this level of integrity and skill. If you want trustworthy, high-quality bodywork, look no further!

Lapps Paint & Body gets an A++++ rating from me. You can't beat his customer service, quality of…read morework, and turn-around time. This business is a rare find. He did what he said he would, did it well, and within the time frame he promised. I dropped it off on Monday for a hood repaint, clear coat redo, and a dent repair. It was done by Friday morning. I can't say enough positive things about this experience! My truck looks amazing!

New seat upholstery looks better than it did when new. The work was completed on-time, at quoted…read morecost. All the staff took pride in their work and were very friendly. I would use them again for any cosmetic work on a vehicle.

I recently had my prius front seat reupholtered because it was cracked. This shop did a fantastic…read morejob and matched the fake leather. I highly recommend their services. They are very professional and the quality is good.

Quick professional responds quickly. Fixed my cat with 2 weeks!! They were helpful and easy to…read moredeal with

From first contact by phone I was impressed by their concern as they understood the personal impact…read moreof having a wreck to deal with. State Farm and City Paint and Body in conjunction with Enterprise Rental coordinated everything so I could relax and put my confidence in professional hands. Smooth sailing from start to finish!!! Dr J Hudson

IF for some reason you have the occasion to need the services of an auto body shop in the B/CS…read morearea, (which I did) Cal's friendly staff will take care of your needs in a timely manner. Excellent workmanship! Aggie friendly... Fortunately my car was in drivable condition when I had the damage evaluated. They ordered the parts, called me when they came in, and I was in and out on the same day! I highly recommend them! Michael H.

Awesome company. I got my used car from and it is still the most reliable car i have owned in…read moreyears. The staff is so great and caring. Thanks Cal`s. Keep up the good work

I have known Doug and his family for 10 years now. A while back he restored my convertible car when…read moreI wrecked it. It had $18,000 worth of damage and was messed up pretty bad. But after I got it back from his shop, it was just like new. If I ever have another wreck(knock on wood) I will def take it to Classic Collision.

I recently had the opportunity to use this business. Normally these things can be a pain dealing…read morewith insurance, rent cars,etc. This place is the BEST in town. They went above and beyond to make sure that everything was done right. Matthew personally made sure the insurance paid for things to be correctly fixed. He also took me to get my rent car and picked me up when it was returned. I can honestly say I haven't had this good of service in a long time from a business. Give them a try you won't be disappointed! Thanks guys you rock!

Fantastic place that treats people wonderfully and their cars like their own! I have used them…read moretwice am always so pleased! Highly recommend them!

I could not believe what an easy, professional, kind experience I had with this repair shop. First…read morethey did their job and called to set up an appointment after insurance referred me (seems small but so few people do their jobs). Second the waiting room is lovely with free drinks, coffee, snacks and politic free TV. They both called and texted me daily to keep me updated. The repair was done beautifully! Finally I got my car back (cleaned!!) a day early. I have had many bad auto repair experiences over the years and I'm so glad I've finally found a great body shop!!