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    George's Auto Glass

    4.0 (4 reviews)
    Open 7:30 am - 6:00 pm

    Services - George's Auto Glass

    Auto mirror repair

    Auto mirror replacement

    Auto window repair

    George's Auto Glass Photos

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    BCS Auto Glass

    BCS Auto Glass

    4.1
    (14 reviews)

    I scheduled an appointment for 9am on Thursday to get my windshield replaced. I came in and gave…read morethem the keys, and waited inside for about 20 minutes, as they said it would take an hour. I went to the front desk asking when I should pay, and was told that they listed the wrong car under my name and did not have the correct windshield. They said it would take a few hours for the correct one to come in, and they would have it ready by 4pm. I took an Uber home, and around 3:30pm, I called and asked for an update. The woman who answered the phone said that they were installing the glass at that moment. About 20 minutes later, a guy called me and said that, actually, the glass was chipped in transit and they would have to keep my car overnight as the next shipment would arrive in the morning, and they would deliver it to my apartment no later than 9AM. I had to take an Uber to and from work. The next morning, I called around 8AM and asked for an update. They said that the truck had just arrived and that the car would be ready in about 10 minutes. The same guy called me minutes later saying that the glass delivery HADN'T EVEN ARRIVED, and they would have to drop it off at my work address. I had to take an Uber to work. At noon, I called for ANOTHER UPDATE. The receptionist lady said that someone had to go pick up the glass from Houston as the business closed early for 4th of July, and should be back in 30 minutes and the car would be at my work address at 2pm. You guessed it... the guy calls back and says that the person who went to get the glass in Houston is for some reason stuck there and will be there "as soon as possible," and I will have the car no later than 3:30pm. They delivered the car to me around 2:30pm. I received a $50 discount, which was appreciated. Unfortunately, when I got into my car, there were little shards of glass all on the passenger floorboard and seats, as well as black fingerprints. Some key reminders that make this situation even worse: 1. I lost money because I had to miss hours of work due to them ordering the wrong windshield. 2. I have had to order FOUR UBERS as I obviously did not have a car at the moment. 3. I was the one having to call for updates. Why wasn't this business calling me to let me know about issues? 4. Why was the receptionist lady constantly giving incorrect information and false hope? Do they not communicate with each other? They did offer me a loaner car, but I am not comfortable driving someone else's car. They also offered me personal rides, and I did not feel comfortable getting into a car with a stranger. They also offered to pay for my Ubers, but I asked if they could just deduct the amount from the bill. The original quote was $250 and they restored my headlights to cover the inconvenience, as well as offer delivery. Either way, I was extremely frustrated over this situation because it seems that they kept pushing back the completion time more and more, and I kept losing money. Keep in mind, this windshield replacement was very simple. There are no sensors or recalibrations to deal with. Everyone was very respectful, but this was just completely avoidable if the correct windshield was ordered (and if whoever delivered the glass had properly stored them in transit). I came here because of the mostly good reviews, but I do not recommend spending your hard-earned money at this establishment.

    Timely and good service with reasonable prices. John provided excellent follow up and good…read morecommunication throughout the repairs.

    George's Auto Glass - windshieldinstallrepair - Updated August 2026

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