After seeing all their reviews, I had very high expectations for Kraus, and they did not fail too…read moremeet them. Arrived there to drop off my car and they made the whole process very quick and easy, and also made sure I had a ride to enterprise rental car in a timely manner. As for the body work done on my car, it looks better than before the accident. When picking my car up today they asked me if i wanted to keep the headlight that was replaced, which was a small gesture but definitely earned some points in this review. Overall, a great "Semi-family" owned body shop that I will come back to if I needed any more work done on my car.

I got here at 1:40 and I now have been here an hour and still do not have my car. I got the #3…read moreReveille special. The new owners need to step up there game. I have been coming here for years. It use be know for the amazing fast service.

Wow! I'm impressed! I was a claims adjuster for over 15 years in property and casualty, so I know a…read morething or two about the claims process. I called 5 shops before calling Georges. They each didn't want my business because they either charged for the estimate, or wouldn't work with the adverse insurance carrier (AIG). We were hit by a semi and required some repairs. When I first called George's, they were fast, friendly and helpful. They assured that they would take care of all the insurance supplements and needs. But in the back of my mind, I know how this works and figured I would have to get involved. Not only did I never have to get involved, but they processed two large supplements and communicated with Enterprise, plus updated me on the progress. The vehicle looks great! If I ever have a body shop need again, I guarantee you that I'm taking it to Georges, no questions asked. Fast, Friendly, Intentional, Responsible, Fair. Everything you would hope for. Don't be on the fence, take it to George's!

So, I had my first accident on the highway. Not my fault that the crappy Toyota Corolla decided to…read morehave a stump and not lock their trunk. But I hit it straight on. I contacted insurance and instead of using my normal guy which was the dealership, insurance made me go to George's Paint & Body. OVERALL solid place. They fixed the issue. HOWEVER. I needed the undercarriage shield, and I had to remind them to include it. At the tune of 1.1k, they found the part. I get a call to come get my car, and I'm glad I did a once over, because they FORGOT to put it on. I was livid, they had the car for over 2 weeks. It took them 10 minutes to put it on. Really? Second. Because it was an axle issue, they had to do an alignment. That was the SHITTIEST alignment I've ever had. My steering wheel was legit cock-eyed. I actually took it to my normal mechanic, who showed me on the dyna HOW BAD IT WAS. To this day, it still sit slightly at the 1 position, which is still much better than the previous 9. But. Overall, I'd be pissed more if insurance hadn't paid for it. Swell enough place, but unless you HAVE a guy and stick with said person, they are a little too big for the britches and kind of forget about the little guys.

Got a smashed rear bumper on a nearly new car. Wanted a quality repair to restore like new. Had a…read morefriend recommend Caliber. Took a full week for the repair and was somewhat higher than original estimate, but there was quite a bit of damage that wasn't obvious until the bumper was pulled. Long story short, I was very pleased with the final product. Marcos was a great help and thorough knowledgeable professional to work with through this process. Highly recommend him and this shop!

The one star is for Ethan's people skills. Very hospitable. However this particular shop has…read moretechnicians that worked on my truck here to fix a chip in my paint and small dent from an accident but broke more than what they fixed. I have a mirror that doesn't function the way it did when I brought it in, a rain visor that got broke in half, and my windows work well now after they had to fix a mistake they made that caused them to not roll up or down. Again, great people skills but not so good at what we expect from a body shop. ***So update on this one. Definitely had a great experience with Caliber. They righted all wrongs and did so with dedication and hospitality. Thanks for helping my truck Caliber! I would definitely recommend this as a great body shop.***

Lapps Paint & Body gets an A++++ rating from me. You can't beat his customer service, quality of…read morework, and turn-around time. This business is a rare find. He did what he said he would, did it well, and within the time frame he promised. I dropped it off on Monday for a hood repaint, clear coat redo, and a dent repair. It was done by Friday morning. I can't say enough positive things about this experience! My truck looks amazing!

Their quotes are fair and their work is fantastic which is why they book out a month. They charged…read moreme half of what their quote was. I appreciate their work and trust their advice. I won't go anywhere else.

Please stay away from this business if you value your money or your vehicle…read more I took my daughter's Toyota RAV4 in for a front bumper repair and was quoted $900. Unfortunately, the experience was disappointing from start to finish. My daughter attends college in the area, so I had to rely on her assessment at pickup -- which is understandably different from mine. Here's what we encountered: 1. It took weeks just to receive a quote. 2. When she picked up the vehicle, panels and flares were still loose. 3. She had to wait an additional three hours for them to correct the issue. 4. The pre-collision warning was still active -- something they apparently did not check or notice while moving the car around their shop. 5. We were told the sensor needed to be replaced at a cost of $500. When she came home this weekend, I had the vehicle reassessed elsewhere. The issue? The sensor simply needed to be reprogrammed -- total cost: $150. Very disappointing experience overall. Consider this a lesson learned on our end, but I feel others should be aware before trusting them with their vehicle.

DON'T BELIEVE THE REVIEWS!!! Terrible experience from start to finish, and they will lie to you…read morejust to get your car in (especially if you are a woman or college student) I took my car in to get the front bumper and coolant container replaced after a minor car crash. After talking to multiple auto shops, John quoted us $2800 and said it would only take 1 week to repair. After giving them my car, they kept giving excuses for why it wasn't ready. First, the part hadn't come in; then they said there were no available refurbished parts (which showed they hadn't ordered the parts yet). Every time I called, they said the car should be ready in 2-3 days. Eventually, after 3 weeks, my mother called, and from then on, the receptionist kept lying, saying it would be 2-3 days and that they were just waiting on parts. My mom continued to check in every 2-3 days as they said, and eventually the reason turned into someone just quitting, and they are behind on labor. This makes sense considering my mother heard John Ed yelling at the receptionist (his daughter), calling both her and his workers dumba**es one time when the daughter "accidentally" forgot to put her on hold to ask John Ed about an update on my car. It took 6 WEEKS for me to get my car, leaving me stranded here for Thanksgiving. Also, when I got my car, the price jumped to $3200 for "other work that needed to be done," even though they did not consult either my mom or me about the additional work. They said that "John Ed gets into a groove, which means he can sometimes forget to update the customer". I was willing to forgive and forget until I found out recently, when I went to get an inspection, that my coolant had water and that my entire coolant tank needed to be drained and refilled. John Ed was the last person to put coolant in my car, which means they put water in it to make it last longer.

Great price, honest quotes, but the best part is the service. They do what they say they'll do and…read moreexplain in detail what they're doing. Kassem Said is helpful and easy to talk to. My family has had 4 vehicles repaired there and have had great results.

THE BEST SERVICE FOR THE BEST PRICE! Kassem and his staff are extremely helpful. Brought my car in…read moreMonday, ordered the part, called me Thursday, when the part was ready and in a few hours it was good as new. Very reasonably priced!! Can't recommend them enough.

If I could give this place less than 1 star I would. If your insurance has Roadside Assistance,…read moreMAKE SURE you get a different wrecker service. Other places take 45 minutes or less, while this place take 60 minutes. They will say they will call you back and then DON'T. Trust me, don't waste your time. Try somewhere like A1 Wrecker Service instead.

I'd like to give them negative stars. The absolute worst body shop I've ever used. It took them…read morefour tries to get it right!!! They never even apologized and the last time they had it they left the inside of the car dirtier that when I took it in.