It feels weird writing a review for a retail store, but we had an incredibly positive experience…read moretoday. We received a wedding gift without a receipt and they worked with us to get us store credit. That alone was going above and beyond, but we talked with 2 sales associates at length - 1 person helped us with pans, 1 person (Pedro) helped us with knives. Both were knowledgeable, very nice, spent tons of time with us, and even got excited about cooking with us! On top of that, we got some little turkey / dressing bites that they had made at a cooking demonstration just before we arrived!

Beautiful store and nice and friendly staff. Nicely decorated and nice things even if the stuff can…read morebe overpriced. It's the feeling and atmosphere and the brand you are buying. It open late til 8pm on Saturday and til 6pm on Sundays. They are great with customer service and give gift receipts if you need. They also try to box things that are gifts if you ask. Free parking.

While the merchandise is nice, the customer service falls short. I ordered a faucet and sink which…read moretook 10 weeks to deliver. Not an issue at all. However, I had to continue to contact my sales rep over and over for the following 2 months to ensure there was a modicum of communication to have some insight into delivery date and to coordinate the delivery with my contractor. We set a date for delivery on March 8th and advised that I will have my contractor at my home for the final install. I messaged my sales rep the day prior to the planned delivery date to confirm and was told that I should receive a call from the delivery company. Great. When that didn't happen, I left numerous messages with my sales rep and never received a call back on delivery day. Once the delivery company did call, they inquired if delivery 2 days out would suffice. I advised that I had one person working from home to receive the item and my contractor waiting for the sink/faucet as this was planned with Porcelanosa for more than 2 weeks. The delivery company stated that they received the delivery notice JUST THAT MORNING!!! The delivery company bent over backwards and delivered the items at the end of their scheduled work day as they felt bad for me over the situation. My sales associate at Porcelanosa dropped the ball and, to this day, I have not heard back from them. Not even an apology. J'von, I'm incredibly disappointed. You were so helpful when I entered the showroom then things went downhill as time went on. Loved the sink and faucet but likely will opt for another designer or showroom for my master bathroom project this summer.

From the owner: The Porcelanosa Group is a leader in the manufacturer of ceramic products, kitchen and bathroom…read morefurniture, as well as architectural solutions ranging from facade systems to advanced materials for ceramic tile installation. Our product catalogue combines contemporary design and functionality, giving companies the ability to create versatile and aesthetically attractive environments. The diversity of designs and textures allows for complete customization, adapting to different contexts and business requirements.

I came here for a furnace ignitor, but I think I'm the one who left out of there ignited! When the…read moreclerk told me the price I told him it was half that price last time I bought one there he said "maybe 20 years ago". It wasn't even half as long. I understand the prices have gone up, but this is gouging! He didn't off price matching or even a discount. Next time do your homework online and call ahead first. I don't even really need this part but I didn't want to get caught with my pants down and I was already there. Oh well. This is ridiculous and I hope I save someone else some money from this ripoff.

Our experience with purchasing a special instant hot water system from Consumer Supply on Lake…read moreStreet in Chicago was Excellent a few years ago. They had access to all brands and fairly discounted prices. When we needed a part recently, Joe C, was unbelievably helpful in finding what was the correct part and getting it quickly shipped to us. It took a lot of effort, several calls and considerable time for a little needed part. This is SUPER CUSTOMER SERVICE from smart and knowledgeable folks.

The staff are very friendly. This store has lot's of fun things for your home like serving…read moreplatters, silver ware, martini glasses, wine glasses and really nice dishes. The only reason that I gave it 4 stars is because they used to have so much more before the tariffs were put in. Maybe when the economy gets better they will have a bigger variety of things that you could use. That said, I still really enjoy buying things at this store.

Gross facilities.. every time. They're probably understaffed? Like most places. I don't dare post a…read morepicture of the adjacent stall.

Colette and her team did a fabulous job on my kitchen almost 10 years ago. We went with Plain and…read moreFancy cabinets and they held up so well! Vesta helped me select the island top and the marble as well. Now that I've seen more kitchens over the years, I have really grown to appreciate how thoughtful the design was. The storage was great (two enormous drawers under my 36" cooktop) and it was beautiful up until we sold it! Could not recommend the product and the staff more!!

I highly recommend Vesta for your next kitchen renovation. I highly recommend visiting their…read morebeautiful showroom to get great ideas and to see what is the latest in kitchen design and products. They are all you need when looking for a design firm with creativity, class and style to help you make your home the dream you have alway wanted. Collette helped me with my kitchen and I just love it. The contractor they recommended did a great job with so much professionalism. Collette has so much experience and works with a network of professionals that I was able to get my products and finishes with ease and confidence that everything was going to fall right into place.

Eric abandoned us before the project was finished and didn't even give us the material we already…read morepaid for. Stay away

unfortunately we definitely do not recommend using this unreliable company!! so many broken…read morepromises and constant excuses resulting in delays over months.

Really classic styles here and very sturdy! They've got practical units and decorative pieces!…read more The staff is helpful and can help you choose something to suit your needs and budget

Run don't walk. They take all of your money up front. Won't return your phone calls, emails and…read morehave more excuses than you could think of yourself. The pictures look nice online but that is not the product you will receive.

I was actually at the 83rd Street location on the south side but this is the only one that pops up…read more You have the most pleasant, knowledgeable, and patient receptionist there. I believe her name is Jadah. She answered quite a few of my questions, as all of the designers were with customers, and was very reassuring that my questions were legit and that I wasn't wasting her time. I can only hope that when I decide to start my project your designers are as wonderful as Jadah!

Once payment is received - customer service stops. I have defective (not broken, defective from…read moremanufacture) product that I am waiting on replacement for a month. They do not return calls when voicemail is left, when you get a hold of someone - "we'll double check and get back to you". Dave L. (manager in Highland Park store) - spoke once with him, got "I will get back to you". He never did... called him a couple of times and left voicemails - no call back. Karen (manager customer service) - does not call back but if you get. Hold of her - "I will check and let you know"... that does not happen ... until you call again (and get the same response from her) Leslie - sales person - disappeared after forwarding complaint about defective product. In all honesty - Home Depot has much better customer service compared to Studio 41... my next step - filing dispute with credit card company... after a month of waiting ("replacement product is in stock at manufacture warehouse in the US") - I am done with them.

Please do yourself a favor and go book a cooking class right now! You'll have a lovely few hours…read moreand enjoy delicous food, all while learning something new! I took a few business clients for a night of pasta making and on top of all the new pasta knowledge we gained, we truly had such a fun time. They are byob, which is very convenient, and ther is more than enough food to enjoy it at the end of the class. Shoutout to Eric who was such an engaging, fun, and knowledgeable instructor! The store was also very beautiful and has all of your kitchen needs!

Shout out to Eric who was truly so wonderful for the baking class! I accidentally burned myself…read morebecause I wasn't thinking and Eric gave me butter for my fingers and checked in on me throughout the rest of the class. It was a great experience and he was also a great instructor. I would definitely take another class with him again!

Wonderful service, selections, and prices! We stopped in to pick up a few things for our window…read moreboxes. We picked up the wrong size coconut husk liners and came by the next day to exchange them and their staff was so friendly and accommodating. 10/10 recommend this neighborhood gem.

We needed to buy a few live flowers, soil and flower pots. The staff was really friendly and…read morehelpful, the selection was really big - so many pansies, hydrangeas, and lots of other beautiful plants. And it's easy to get to on the bus. Happy spring!