Having previously been a very vocal advocate of this place (even to the point of bringing people to…read moresee it), sadly I have to retract my support. Roughly 9 months ago I purchased a very large, rather expensive pocket door. I saw termite damage on the bottom & commented on it at the time, but I thought it was limited to just that spot. I did not inspect thoroughly enough, however. The project I purchased it for was extensive & I had a delay (the birth of a child will do that), but I stored it on blocks with care. Finally, I got to the part where I would hang the door. In cleaning it, I actually punched two holes through it due to MUCH more extensive termite damage than I had assumed. I found a number of other spots that were almost certainly infested previously. I contacted the company to seek an exchange. The best they would offer was half off a new door (about $350). We reluctantly offered up to $200, but were refused. Note that they still had the same doors now that they did 9 months ago, so this isn't a hot item flying out the door on a common basis. While they carry an array of really interesting stuff, make certain to inspect your purchase with a magnifying glass & be prepared to eat your investment. As for me, that will be my last trip to their shop & I'll also be telling everyone I know: BUYER BEWARE! UPDATE: I decided to try to salvage what I could with the intent of putting windows in the panels. After removing the trim, I'm rethinking that. Just in case anyone thinks this might have occurred in my home, note how extensive the damage is in the 4th & 5th pictures! UPDATE 2: In response to the owner, the termite damage on the bottom WAS noted & discussed. It was why I contemplated one of their other doors. What's more, the person loading the door actually broke off a piece of the trim from the bottom (the upper right in the first picture) & commented on the termite damage directly. Stupidly, i said it seemed to be isolated only to that one area .So... No, that is absolutely a lie on their part. Further, I have pest control come in as a preventative measure (& no, not anywhere near monthly as that wouldn't make any sense). Since we had some damage long before we occupied the house, that seemed like a wise move. No active termite tunnels were found in our home nor in the door. Again, I loved this place before, told everyone who would listen about it, & I'm a huge Toledo business promoter. But now I have to advise otherwise: use them only if you're absolutely willing to eat your investment.

This unique spot is an absolute gem in Toledo. Come here to wander, dream, and just have fun. Too…read moremuch cool, unique and random to list. It is pricey but comes with the territory I would think.

Most unprofessional woman that the "manager" at this store. "mindy" was extremely rude and hung up…read moreon the phone call multiple times because she had to look up a part for a backpack blower and it wasn't handy for me to go get a serial number or part number. She didn't care at all about servicing a customer. She had to actually do a job and look up parts is what she was mad about. Asked to speak with the owner over this awful and rude service and she kept repeating "call the store". This woman needs to be fired. Ridiculous behavior from an employee.

Highly recommend JAM for all your snowblower and mower repair needs. My husband originally tried…read moredropping the snowblower off somewhere else but the person wasn't there and they said it would take 3+ weeks (impending snow storm later this week). I called JAMs and they said we could drop it off but they couldn't guarantee it be done before snow storm. We dropped it off and it was done within 24 hours! They offer pickup/ delivery so you don't have to try and jam your snowblower in your midsize car. Will use them in the future as their staff was friendly and their prices affordable.

We absolutely LOVE our new range that we bought at Frank's Sales in Bowling Green, Ohio! We…read morepicked out and paid for the range on February 1st, and it was delivered just a few days later. The sales representative was so helpful. He taught me how to use a ceramic top cover. I am used to a coil top range. 60+ years old, and i am still learning! The delivery guys were here 20 minutes early. The process of the removal of the old stove to the installation of the new one was flawless. They took the time to get it perfectly level! They even went over the different settings. If you need a new appliance, please give Frank Sales in Bowling Green, Ohio, a look. It's MUCH better than any box store. Personal service!

I went to Frank sales for a brand new washer, to have in my apartment. I spoke with the salesman…read moreand explained I needed the washer hooked up to my kitchen faucet. He did not find it a problem. However, he wanted to confirm whether it could be hooked up that way. An older blond lady with glasses said it could not be hooked up to the kitchen sink. It was not a portable washer, and therefore was not possible. She kept arguing this fact and kept persisting. I explained that I had previous hooked up a washer to another lady's sink at the ivywood apartments. I sent had to hook up my own washer as well. You can see the order for me to hook up my washer on the bill of sale. Neither the person at ivywood apartments, nor myself had any sort of problems with the washer. One last thing, the washer actually has a "cold tap " setting on it. You can see that in a picture posted.

Knowledgeable and Friendly staff! Always ready to talk and help discuss questions you have when you…read morecall and text.

For starters, I know nothing about small engines or mowers. Absolutely nothing. I knew I needed a…read morenew air filter for my Husqvarna mower and they helped me right away without making me feel ridiculous for not knowing. They didn't try to upsell me anything and even offered a seven day return if the air filter didn't fit! Thank you tp the staff for not making me feel like an idiot.

I am single woman who tries to maintain a large house, which is challenging. I know when I walk…read moreinto the store, someone will be able to answer my questions or find a part. Yes, occasionally there is a teenager (who is trying to learn), but if I need more help, there is always someone with experience. I might need to wait a few minutes to talk to that person, but it is always worth it. They often offer to order what I need if it is not in stock. Recently, one of the employees explained how to replace the cartridge in one of my faucets and open a box to show me the parts. While you may see this as a very simple task, for me it was huge. I could do this myself instead of calling a plumber. While the prices are sometimes a bit higher than the box stores, I don't have to drive, I know there will be someone to help, and I walk out with what I need and more knowledge.

I've been here a few times for last minute odds and ends. It close to my house so it was…read moreconvenient. The staff was young at the registers and undoubtedly inexperienced as far as hardware items go, but it was a quick visit in and out so I had no issues. I would agree with the last review, one would think in a small town type hardware store, the attitudes would be more upbeat and friendly. If I wanted unknowledgable teenage staff I could go to any big box store. I tooled around the store, it seemed fair on some things, more pricey on others. Overall, it was worth coming back if I needed to.

Paint color matching is excellent we have used John several times and have always been very…read moresatisfied

I love this shop because they are conveniently located, have great and quick service, not to…read moremention everything you could possibly need for a painting project. If you need paint, brushes, etc, stop in here. Benjamin Moore paint is worth the money and they can match any color from any other brand.

This is a great, full service, well stocked store. A wonderful store, with friendly service,…read more good prices, I drove down to to the store from the Detroit area, and was pleasantly surprised. I loved the way fabrics were arranged by collections, not just color. This will be one of the places that I return to over and over. Thanks for a great experience.

Great place very courteous and helpful, wide selections .very helpful when my machine needed a kind…read morepair of hands.

Exceptional selection and service!! I will keep going back!! The owner is available and the staff…read moreis knowledgeable and helpful to ideas. Wonderful place to find what you don't even know you want!!