We are so thrilled with this company. We had a septic back-up and they came out right away and…read moredrained our septic tank. They were fast efficient and friendly. We highly recommend using them. Our neighbors used them and we had gotten the referral from them. We are glad we did. A big thank you to Jim the owner of the company. He did a great job and knew exactly what needed to be done. USE THIS COMPANY!!!! Yvonne

Truly an excellent company to work with. They were priced right, showed up on time and got the job…read moredone. Needed a cleanout and inspection. Shelly and Jim are class act people and we appreciate them a lot. I recommend this company over all others to anyone looking for this type of service. A great big thanks to all that were involved!!!

I have used Septic Technologies since 2017. They have helped me maintain my home's septic system…read moreand offer treatment supplements to help ensure my tank correctly operates. We highly recommend Septic Technologies. Maintenance is always done in a professional manner. Great customer service all around. If you are looking for a great local business to take care of your septic needs, you should call Septic Technologies.

Called and spoke with them a few times. they mentioned they did our septic inspection before buying…read morethe house but didn't understand our system and referred me out. The first day we moved in the alarm was going off. Referred us out and then we had to pay someone else $500 because the sensor was wedged up that's it! I guess from them emptying it.. nothing else was wrong. But they didn't want to come back out to us. if they had, it would have saved me tons of phone calls and money. But I was pushed off on to other people. Edited to add that they also suggested to call an electrician that was another $75

I have been using AAA Ajax Pumping Service to pump our septic tank since I purchased my property 19…read moreyears ago. I spoke with Dawn on the phone. She was extremely pleasant and she worked with me to schedule a convenient date/time that worked for us. Their technician was friendly, knowledgeable and extremely helpful. Don't believe the negative reviews you see about this company online! We have always been pleased with their service!

The woman who took my first call was pleasant but the gentleman who had additional questions for me…read morewas quite rude. They came out and quoted me $650 for a complete job with 1 hr of digging. However they weren't able to get to my lid and it was too much for them to dig another 3 feet so they just pumped it from the outside pump and weren't able to clean the lid or completely pump the 1250gal tank. I was charged the same price as if they cleaned the lid and did the complete job. I was very disappointed in this and wanted at least $100 back as I believe that is fair b/c they didn't have to clean the lid.. They weren't able to fill the hole up nicely either so my landscapers need to come and fix it.. Not at all what I expected for a higher priced company which was referred to me by my plumber.. Juan-technician was very nice but I feel like i was taken advantage of by the company.

I am writing this review on behalf of my father who does not have a Yelp Account. It is distressing…read moreto me to see first hand how our seniors are taken advantage of and lied to. If you can't complete a job because you're too busy or you have something else to do then you should not take the money. This has affected our family. I can confirm I was sitting with him when he spoke with both office staff and Ed on the phone on multiple occasions. And my son drove him to drop the deposit at Cave Creek Septic. My Dad's review: I hate having to write a review for a small business, but my experience with Cave Creek Septic has been extremely disappointing and has caused months of stress and unnecessary hardship. In early August, Cave Creek Septic agreed to repair the septic system for our tenant located at 6015 E. Cave Creek Rd. (Ledger Glass). During the second week of August, I paid a $12,000 cash deposit to begin the work. (Side note: my tenant has been using a Porta John since the end of July.) Since then, the only work they have completed is a camera snake to assess the damage and submitting two permit applications--both of which were filed months late. The first permit was not filed until October 15, and the second wasn't filed until October 28, even though I was told weeks earlier that they were "waiting on permits." (This information was confirmed on 11/20/2025 by the Town of Cave Creek at 2:30 pm. At the end of September, I contacted Ed for a status update and he claimed he was waiting on the permits. That turned out to be untrue, as they hadn't even been submitted yet. This kind of stalling, lack of communication, and dishonesty is an unacceptable business practice. Trying to get information was almost impossible. The office rarely answers the phone, and I had to call repeatedly to get anyone to respond. After weeks of delays and empty promises, I decided to take my business elsewhere in the first week of November. On November 3, I requested a refund of my deposit, and they refused to return my money. I have since spoken with multiple reputable septic companies in Cave Creek. Every one of them told me that permits in the Town of Cave Creek usually come back within weeks--not months, which confirmed my suspicions that something was wrong. I am a disabled veteran with ALS, confined to a wheelchair, and traveling is extremely difficult for me. I rely on drivers to get anywhere, and it is not easy for me to make personal trips to resolve issues like this. I truly feel that Cave Creek Septic took advantage of my situation, and all I want is my money (12k) back for work that was never performed. I am filing an official complaint with the Arizona Registrar of Contractors so that no one else has to go through what I went through. I strongly recommend choosing another company.

Instead of paying $3,500 without seeing the problem myself, I hired a laborer to dig up the area…read morethey said was affected. The septic company said they had to do the job start to finish, but I wanted proof first. We dug up about 12 feet of pipe, and there was absolutely no root where they claimed it was. The pipe is not cracked, crushed, or compromised. That misdiagnosis caused me to spend extra money digging up my yard unnecessarily. Another strange thing: the plumber told me I could continue using my plumbing -- showers, washer, toilets -- just don't flush toilet paper. That made no sense. It's now been weeks, we've used everything normally, and the system has worked fine ever since. I also never saw the camera evidence they said they had. I was later told by the receptionist that the technician's iPad died, so there were no photos or video to show me. After I uncovered the pipe and found no root, I called the company. The plumber, Curtis, said, "I guarantee there's something there," and then said he would replace the baffle (the T-shaped fitting at the tank connection). He also told me that if I didn't replace the baffle, I would "have problems again in 7 years." Not next week, not next month -- seven years -- which made no sense to me. When I spoke with the owner, I got yet another explanation. He said they were not replacing the baffle, only two 45-degree ABS fittings that he claimed were "compromised." They are not. I offered to send photos, but the owner didn't want to see them and told me to just cover everything back up because "everything is good." I have now received four different diagnoses from the same company. In my experience, the owner was rude and unprofessional, and the plumber's behavior felt very sketchy and inconsistent. Between the changing stories, the lack of proof, and the refusal to even look at photos of the exposed pipe, this whole situation left me with zero confidence in their honesty. Make sure the plumber's iPad is "charged," and that you get clear photos or video showing exactly what's wrong and exactly what they plan to fix before approving any major septic work

We recently had our septic pumped, and they did a great job. They were prompt, professional,…read moreknowledgeable, and affordable. We will be using Circle J for all of our future septic needs.

Circle J came out very quickly to get our septic up and running. We had our system backup and…read moreCircle J took care of us quick! Professional crew did a great job.

All work was sloppy. The Ducless unit has stopped working. The Ac company that looked at it said,…read moreit was the cheapest unit and installed wrong.

I hired Mark Ambrose to install two lights and relocate a ceiling fan in the ceiling of my…read morealumawood patio cover. He assured me he had worked with this product before and was confident he could do the job. When it rained, after his installation, water came pouring through the two holes where the light and ceiling fan work was done and the light shorted out and tripped the breaker. I sent Mark a text on august 8th, with a video showing the water coming though, and got no response. I called about a month later (we were on vacation) and he didn't answer but on September 18th he sent me the following text: "Good Morning Sir. I am currently in a psychiatric hospital and have been for a couple of months. I just got to see my phone. I will return your call when I am permitted to do so. I apologize for any inconvenience this may cause". I then found the company who originally installed the patio cover and had a rep. come out to see if he can fix the problem caused by Mark. Mark had created two holes on top of the patio cover and ran a wire up one hole and down the other. He did not put the wire in conduit, leaving it exposed to the elements, and he did not even attempt to caulk the holes. I'm now having to bring in another electrician to correct Marks terrible work. In addition, Mark installed a 50 amp plug in my garage for my Tesla charging cord and now I am receiving a message indicating the wall plug temperature is high and I need to have the plug and the wiring inspected.

On August 21, 20224, I called Elite Rooter about an ongoing problem I was having with a clogged…read moretoilet. The response was quick. The techs wanted to rooter the line. I explained that this had been done repeatedly, and just two days previously. Eventually they said they needed to contact their supervisor who would call me. Within a few minutes I got a call from Henry Moreno, District Manager. Henry said he was not far from my location and could be here in a short time. When he arrived he spent a short time assessing the problem, and was quickly able to tell me what had been causing this problem for so long. Although the fix will be expensive, as there are two problems, I was really grateful that I finally had and answer after months of plumber visits and poor results. I would recommend Elite for their speedy reply and accurate diagnosis. Henry was jewel. Patricia S. *****

* 0 stars September 2026…read morePhoenix, AZ As a professional property manager with many years of field service I had a horrible and very frustrating experience with Elite Rooter that was a simple bathtub drain issue. First off they use deceptive advertising to get called out and then adjust pricing after claiming the ad only applies if a cleanout is on the wall but in reality all tub cleanouts are done through the overflow. Regardless after agreeing to the price which was triple what the original quote from the office, the scam was on to create work and make commissions. The plumber(Eric) claimed that he was unable to open the line do to damaged lines in the floor. After calling out another Elite plumber(Henry) who had a camera at his disposal they assured me it was a broken line, could not be cleaned out and would require major excavation and take thousands of dollars to repair. That was not enough, they also called out a third party restoration company(Quick Restore) to try to pressure me and add several thousand dollars more for drywall and tile work as well as requesting to represent me as a liaison to make claims on my homeowners insurance which is Fraud and highly Unethical. The following day I met an honest and professional plumber and within 15 minutes watched him pulled out a huge hair ball which opened the drain. This company wasted my time, caused undue stress and tried to prey on me by manifesting a problem and create unneeded work. * Highly recommend calling any other plumber in Phoenix

Speed rooter always Satisfied with their good service and quality of work quite please about the…read moreprice point on the work they've done for me , I recommend all my family and friends to this company.

The laundry room washing machine drain became clogged. Cordie was very quick to respond with…read morereasonable quote. He was on-time for the appointment and cleared the problem in the drain pipe. He conducts himself in a professional manner. I highly recommend him and his company.