I use the water dispenser they sell in store and the water taste amazing compared to other local…read morevendors. I've been coming here about four years now (every month) with no complaints about water quality, cleanliness, or staff.

Terrible service , I came in on Tuesday and 5:30 on my break, and the lady is in there cleaning the…read morefloors, tells me give her some time..... Lady you are cleaning during business hours lol telling me to come back. 3 customers out front waiting for her to clean the floors, great idea.....

Female worker with long hair is always on her phone and seems distracted. The service was extremely…read moreslow and took much longer to get my water than expected. I use to come here all the time but I am forced to take my business elsewhere now. Hopefully management address this issue.

I've been coming to this location for about over a year. In the past two months I've been having a…read moreproblem with my water taste & smell! It literally tastes like the garden hose water & it has a bad smell. I called this location and Jasmine answered. I expressed my problem and concern about my water taste over the last 2 months. Jasmine literally didn't empathize on what I just hold her, she didn't even offer a solution nor a " let's see how we can help" she just said "oh let me transfer you to a number" and hung up on me. I tried calling back and she no longer answers me. I've been a loyal client that goes monthly. The first time I noticed the taste and smell, I let it go. But now that I went a second and third time and the same taste & smell is there, I decided to bring it up to their attention and maybe they can try to check it out them selves. I'm putting a one star due to jasmine hanging up on me and ignoring me expressing a concern. That's very unprofessional. Hope they can fix this issue soon. No one would appreciate buying water that tastes like literally the water from the hose or that has a bad smell. Please fix this and jasmines customer service.

We are in search of other water filling stores near us and popped into this small shop. They were…read morebusy!! Very good customer service. They wash the outside and inside of your bottles for you before filling it with water. They even offer Alkaline water at $1.25 per gallon. The regular filtered water is 40 cents per gallon like many of the other shops in the area. They have bottles for purchase as well and the prices are cheaper than some on Amazon. Glad we stopped by to check it out!

They clean and wash you bottles before pouring any water of your choice.. will definitely keep…read morecoming.. First time here and will definitely come back..

Living in DTLA is great, but, is one of the hardest places to find a water store. Hence, my weekly…read moretrek across the 4th or 7th Street bridges to Boyle Heights. I have visited the vast majority of water stores in Boyle Heights. Purchased water from each, and had a chance to taste the water from each. I have to tell you, this place has the best tasting water. No store within miles compares. What is odd, this is not a water store. It is a little convenience store that sells water as a side line. Not sure if it is the system they use, the frequency of changing the filters, or the source of water, but, you have to taste this water. Place is hard to find. You would not know a store is there if you did not look and walk into the little entrance and look to the left. They also have a self serve option open 24 hours that is on the outside of the store. One thing to consider, the folks who run the store are not the most customer service oriented or masters of conversation. They tend to not speak or acknowledge you until is time to hit you up for cash. I believe this is because the owners do not speak English well. If you are lucky, you might come in when the lady behind the counter is singing (or praying) to something on her phone. Definitely a unique experience. Did I mention it is twenty cents a gallon? One dollar to fill up my four gallon container!

Come weekly service is alright you have to put your own bottles on the cart when they finish. Came…read moretoday and the store is closed it's 1:20pm no sign saying when they will be back. Unprofessional how the store is operated. No one answers the phone and the voicemail is not set up. Leaving now. I have an account for reverse ossification and alkaline water. Been here 10min. Leaving now. Will look for another store to purchase water once the accounts are done.

Today I went to buy a bottle of 5 gallons, it usually costs about 8 dollars and today they were…read moreselling it for 29.95 dollars. They are taking advantage of the situation of the corona virus, I'm going to report it

I've visited this shop several times and always had a great experience. Customers can see the water…read morefiltration equipment (e.g. VIQUA brand) through the transparent glass window behind the water dispensing station. The store also displays a water flow diagram showing the cleaning process (AG and carbon filters, a 5-micron pleated filter, reverse osmosis, ultraviolet disinfection, and an ozone generator.) They also sell various empty water jugs including a heat-resistant 5-gallon jug for $18 and a plastic 5-gallon jug for $13. One of the staff members mentioned that the owner is Taiwanese. [Price] * Purified Water = $0.35 per gallon * Alkaline Water = $1.25 per gallon [Pros] * Very friendly staff and the staff assists customers with carrying water jugs back to their cars * One of the more affordable alkaline water options I've seen [Cons] * The few designated parking spots are sometimes completely occupied and the parking lot is small, so customers may need to wait for a spot to open up Overall I am a big fan of this water shop - friendly service and affordable pricing on alkaline water.

Rushed there and arrived at 7:15pm when they said they closing at 7:30pm, the guy just turned the…read moreclosed sign when I parked my car in front. Asked him to help me with 2 bottles, he said he cant because the owner told him to close early and 7:30pm just to show. Wasted my drive thru traffic just for nothing. Trying to support them since I always get water here, should've stopped by a closer one.

Went in to fill a 5 gallon and 1 gallon, The owner helped…read moreme out really quick. First time here I thought it was a self service and I brought a roll of quarters. When I asked if I could pay with quarters he said yes please. ( I think because he deals with a lot of change) Not sure but I think he is part of a lion dance association, looks like theres a bunch of retired lion heads in the back of the shop. Just be aware the Starbucks construction has orange cones the area parking directly in the front is difficult. Also if you didn't know they carry alaki water.

Chill spot good tasting alkaline water I would not see any reason not to come back check em outread more

I come to this water store because they have oxygenated water. I noticed when I drink this water I…read morehave more energy and I am less bloated. The people working there are very sweet and fast! The ambience is just a water store, but I also buy my ice there. They have the best ice you can buy!

OK, I waited the second time to make this review. I Wanted to make sure I was gonna really like…read morethe product. I know people say waters water, but you would be wrong. I am a water snob. I tried all the waters, but I still always landed back on Sparkletts water. Times are tough. I'm trying to cut back wherever I can . I was paying $200 a month for water. It was becoming ridiculous. I could find better ways to spend that money, so I tried this place. Very convenient close to my house. I refilled all my own jugs . Which came out $15 a month for purified water and $30 a month if I want half oxygen, half purified water. Turns out I'm not a big fan of the oxygen water. Even though it's great for my skin. I'm fine with the purified. There's always an option of alkaline too. Sure it's not as convenient, as when they drop it at my door, but I am saving adventure, money! Five stars