We requested for heating system solution and we got an amazing guy called Ethan thank you for…read moresending him to fix our heating for us. Very communicative Such an amazing guy. Thank you

I had scheduled an appointment for Tuesday, May 19th at 5:00pm to have my AC checked and nobody…read moreshowed up. I left a message and no one returned my phone call. I am not happy with the way I was treated by this company.

Is not only professional and very gentleman and honest man I never worked with a person like this …read more Amazing job in less time that I was thinking is a doctor he helped me in a very risk and dangerous situation for me and my place he fix everything with one hand and a screw and he check my entire house I speachless for the great job and professionally and experienced .I will totally recommend to everyone .also week ends or any time amazing person ...I never see a job done like he does .. warranty about his time and professional job.

JLP replaced our ancient/dead mini-split system about three years ago - and three years in it's…read morerunning perfectly. It was tricky routing the pipe in our mid-century home, but they took the time and effort to make sure the installation was completely invisible. They installed a nice, modern unit that is very quiet and very efficient. Pricing was great and Johnny is a great person to deal with. Highly recommend his services!

Well done! Returned…read morefrom a brief vacation only to find our central HVAC system essentially non-functional/hanging on by a thread. Since our HVAC company of nearly 20 years no longer does residential work, was left with the task of expediently engaging a new provider--something often easier said than done in this post-Covid business climate with lots of remote interactions, long wait times and equipment bottlenecks. Astacio/Sila proved more than up to the task: 1. Offered to show up for an initial diagnostic check within 24 hours 2. Managed to come to terms with me on two new heat pumps, one attic air handler/back up electric heat and one propane furnace with one conveniently scheduled, same day appointment as the service call 3. Came back for the install on the next business day (sales appt was Fri; install commenced Mon) 4. Got the job done in 2 days instead of the promised 2 1/2 5. Let the premises clean, with all new systems running well Net, net: Least expensive? Probably not. Most professional/knowledgeable/timely/accommodating HVAC company I've dealt with both personally and in a business capacity? Absolutely! Look forward to using them for our ongoing service/equipment needs.

Called Astacio for a clogged sewer drain. They were able to come the next day. To start with…read morethey use an AI answering system. It got both the email address and the home address wrong. It does not verify the information after you give it. The tech had to call us to ask us where the house was, and then we had to tell the tech to correct the email address. The tech suggested a number of things to do, all bundled with a video inspection first. I opted for just the video inspection so we could determine the issue. I informed the tech that there might be mastic in the line. He did the video inspection and informed me that the camera hit some solid at 23' and that the next step was to dig up the pipe. Which is a large, expensive project. He told us that he would send the video and proposals. Almost 1 week later we have yet to receive anything. We called back on Tuesday and repeated the corrected information and were promised we would get the copy of the video and the proposals. I called again today and was told it would be escalated for attention. I did some work on this. I used my little 25' snake and paid out all of it, past the 23' mark the tech said was the point where it was blocked. I then rented an industrial snake and a penetrating head for it from Home Depot. After paying out more than 50' of its 100' snake it hit a blockage, then penetrated it and the system drained immediately. So far the only nice thing I can say is that the technician was nice. But that's about it. They are very expensive, non responsive to issues, and missed the mark completely on what was wrong and how to fix it. I will not be doing business with them again.

Hellas AC has been excellent…read more.. Came late at night in bitter cold... System working well.thanks to the BEST

WARNING do not use this company. Hellas Air Temp Inc came to service a heater for my parents who…read moreare 89 and 90 years old and who do not stand up for themselves very well. Hellas got the heater working but said a burner needed to be replaced for reliability. The systems was working at this point. Hellas came to replace the burner and broke it. Then they said more parts needed to be replaced. They kept on doing this until they completely broke the working heating system. They left these two elderly people without heat for two weeks. Then they claimed they could not fix it and charged $1689 for a system that they broke. Upon calling them they refused to drop the charges and instead have been charging finance charges. I have filed a complaint with the BBB.

My hot water heater was leaking and I called these guys. They came the next day and replaced it…read more But Samba and his team were easy to communicate with, professional, and even after hitting a few obstacles they solved the problem and never gave up. I would highly recommend them !!!! I plan on using them for all my plumbing stuff.

These guys are phenomenal , I used them for a minor project so I decided to give them a call . So…read moreSamba came to inspect my shower it wasn't fixable so I decided to replace the entire shower based on his assessment. He gave me a few ideas and the price for this project, these team came by and gutted the entire shower to beams. The reinforced the wooden beams,updated the plumbing, waterproof the shower and added cement for durability. Then they tiled the walls and floors, which made the project POP ! The shower is now a home and garden showpiece.

Quick response - got the job done perfectly. Very nice guy as well. An easy endorsement and…read morerecommendation!!

Reed Plumbing came to our rescue - quickly, efficiently and under budget!…read more The Owner was very responsive via Yelp and I was able to get him in the following morning to fix a corroded pipe in my daughter's nursery. I will definitely reach out to them for any other issues we might have!

Fast professional team. Tankless water heater installed as…read morerequested. couldn't be happier with the results!

Office staff is friendly enough and that's the best I can say about them. I have a current gold…read moreservice contract with APA and won't use them. Every time they left something new didn't work. Small drips into gushers. No hot water into no heat. I dislike saying negative things about a company but I paid hard earned dollars for in my opinion truly terrible service.

AVOID this COMPANY. Like other reviews which I should have listened to, while they charge $99 as a…read moretrip charge, the lowest service charge is $425 even if its as simple as a 5 min task of tightening a screw. They don't tell you that on the phone. Its a bait and switch, no integrity company. The technicians are nice people, but the company should be avoided!

I would not recommend using them. I should have been suspicious when they reminded me zillion times…read moreon the $99 trip charge. I tried telling them about the issue so the plumbers would come prepared. Upside was they came in Sat but the skill level was poor (I was explaining to them how to troubleshoot), had no parts and the charges were exorbitant ~$700+ to change the catridge. I wasted money and got the issue fixed for ~$400. Do not recommend

As contractor who has been taking care of Homeserve customers I can say they are a great value…read more When I call to update Homeserve about what was found I always get an actual human with a heart. If the customer is not covered for reasons out of their control I can hear the heartbreak, but most of the time it's covered so the office is almost always in a good mood. I wish more people would sign up for HomeServe, it makes me feel good telling customers that I am there to help them without having to charge them hundreds or thousands of dollars. And they also pay faster than most of my commercial accounts by far. Tim Beatham Bee Thumb Electric

HomeServe USA We have had NOTHING but problems since HomeServe replaced 2 of our air conditioners…read morenot even a month ago. What should have been a straightforward installation has turned into a month of frustration, inconvenience, and poor customer service. One day I came home to find my kitchen flooded because the pump they installed failed. They replaced it but 14 minutes later it still does not work properly. Since then have had 5 or 6 different technicians come to our home, and the issue still hasn;t been resolved. The most recent technician told us he had never even seen that type of pump before. He looked at it,walked out to to his truck to fill out paper work and never returned. He just left! Weve made countless phone calls trying to get someone to help us, but getting a response has been nearly impossible. We rarely receive return calls and our air conditioning is still not working. No customer should have to deal with repeated equipment failures, water damage, multiple service visits, and a complete lack of communication after paying for a brand new system. We expected reliable service and professional support, but instead we have been left chasing answers while living without a functioning air conditioner. I also suffer from auto immune issues and this has effected my daily day by day through the high temperatures. I cannot recommend HomeServe based on our experience. The installation, follow-up service, and customer support have all been extremely disappointing. We have an eyesore of some sort of contraption in my kitchen right now just so we have no leaks or floods .. We also had to pay $600 to have the wall fixed which they claimed they needed to open up but did nothing when they did. We found Home Serve the PSEG, they have a contract with them and even show up in on of their trucks. We thought by choosing them, it was a reputable company.

Our house steam boiler in Hamden failed and we needed a new one. Our long time heating contractor…read morehad likely contributed to the boiler cracking by setting it incorrectly so I looked on Yelp and in addition to getting a quote from our current serviceman, asked several others for quotes. Ray quickly responded and not only offered a better price; but seemed to be very knowledgeable about our system. He came to our house and was able to get the old unit working temporarily at no charge and further impressed us with his knowledge. I felt we could trust him and ordered a new boiler from him and also a new gas hot water heater as it was near the end of its life. We put a deposit on the parts and when they arrived he and an assistant installed them. Their assembly work was excellent, he skillfully adjusted the new units and all is now working better than ever. We will use him going forward and highly reccomend him. TR

Ray met with us today. He explained the process and our options. Awaiting to receive written…read moreconfirmation of our options and several references.