1. Pat Gilbertie Plumbing

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Wilton, CT

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Pat Gilbertie Plumbing

4.8 (20 reviews)
Open • 7:30 am - 4:30 pm

Services - Pat Gilbertie Plumbing

Plumbing inspection

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Review Highlights - Pat Gilbertie Plumbing

“Great customer service - Dan arrived punctually and fixed my bathroom and kitchen faucet issues promptly.”

Mentioned in 7 reviews

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J. Mulvaney Plumbing & Heating - Stay away from this company

J. Mulvaney Plumbing & Heating

(35 reviews)

We've been using J. Mulvaney for years and have always had prompt, professional & excellent…read moreservice. One experience in particular is noteworthy - We had an issue with a leaking pipe that went undetected by us for a week. Significant damage was done to a wood floor. J. Mulvaney immediately fixed the problem. They also recommended someone to repair the floor and the entire space looked better than it had prior to the leak.

We had an extremely concerning experience with Mulvaney…read more During a service visit, the technician removed a screw from our shower fixture, after which the ceramic handle/lever fell and shattered on the marble. The technician acknowledged the incident while in our home and advised that multiple components would require replacement. Management--despite never visiting our home, inspecting the shower, examining the damaged components, or witnessing the incident--subsequently provided an account that was materially inconsistent with what occurred and with what the technician told us at the time. Mulvaney also initially issued an invoice before later instructing us to disregard it. We have repeatedly requested clear documentation and information so this matter can be resolved appropriately. Instead, we have encountered an aggressive and defensive response from management, and we are now having to seek recovery for the damage through formal channels. Based on our experience, I cannot recommend this company. I would strongly encourage customers to photograph and document everything before any work begins and to obtain all findings and representations in writing.

Modern Plumbing & Heating

Modern Plumbing & Heating

(2 reviews)

Tim and Joe know what they are doing. They are professional, experienced, knowledgeable,…read moretrustworthy and cost conscious-exactly what you want in a plumber. Tim arrived on time, was thorough, and provided top notch service and advice. They are the plumbers to go to for the 21st century!

I contacted this company after the owner, Tim, was recommended by someone whose judgment I trust. I…read moreexplained that I wanted to hire him to replace a ThermaSol steam-shower controller. Tim said he wanted to inspect the shower to determine what the project required and initially said he would visit that week. When he did not appear or contact me, I called twice and sent the requested information by email. His office manager, Danielle, simply told me that he was busy and would get to it when he could. After I expressed my disappointment in writing, Tim did visit our home and confirmed what needed to be done. Unfortunately, that was three weeks ago. Despite multiple subsequent calls and text messages attempting to schedule the work, I have received no response. I understand that qualified plumbers are busy, but we are all busy. Managing expectations and communicating with customers are basic responsibilities of any professional business. If a company does not have the time or interest to accept a project, a brief and honest response is all that is required. Repeatedly leaving a prospective customer without an answer is neither courteous nor professional. I cannot comment on the quality of the company's plumbing work because, despite my clearly stating that I wanted to hire them, we never reached that point. I can only comment on my experience: poor communication, missed commitments, and no follow-through. Based on that experience, I would not recommend this company.

Pat Gilbertie Plumbing - plumbing - Updated October 2026

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