1. Pat Gilbertie Plumbing

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Wilton, CT

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Pat Gilbertie Plumbing

4.8 (20 reviews)
Closed • Closed

Services - Pat Gilbertie Plumbing

Plumbing inspection

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Review Highlights - Pat Gilbertie Plumbing

“Great customer service - Dan arrived punctually and fixed my bathroom and kitchen faucet issues promptly.”

Mentioned in 7 reviews

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Modern Plumbing & Heating

Modern Plumbing & Heating

(2 reviews)

Tim and Joe know what they are doing. They are professional, experienced, knowledgeable,…read moretrustworthy and cost conscious-exactly what you want in a plumber. Tim arrived on time, was thorough, and provided top notch service and advice. They are the plumbers to go to for the 21st century!

I contacted this company after the owner, Tim, was recommended by someone whose judgment I trust. I…read moreexplained that I wanted to hire him to replace a ThermaSol steam-shower controller. Tim said he wanted to inspect the shower to determine what the project required and initially said he would visit that week. When he did not appear or contact me, I called twice and sent the requested information by email. His office manager, Danielle, simply told me that he was busy and would get to it when he could. After I expressed my disappointment in writing, Tim did visit our home and confirmed what needed to be done. Unfortunately, that was three weeks ago. Despite multiple subsequent calls and text messages attempting to schedule the work, I have received no response. I understand that qualified plumbers are busy, but we are all busy. Managing expectations and communicating with customers are basic responsibilities of any professional business. If a company does not have the time or interest to accept a project, a brief and honest response is all that is required. Repeatedly leaving a prospective customer without an answer is neither courteous nor professional. I cannot comment on the quality of the company's plumbing work because, despite my clearly stating that I wanted to hire them, we never reached that point. I can only comment on my experience: poor communication, missed commitments, and no follow-through. Based on that experience, I would not recommend this company.

Pat Gilbertie Plumbing - plumbing - Updated October 2026

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