Our first experience with Barrett was great - and dramatically better than a few other "in town" recommended companies that we contacted in our first 10 months as Ridgefield residents. First, in our experience 2 of the 3 other leading local companies use answering services - even during business days - so we've waited for a callback. When we called Barrett, the guy who answered the phone was able to discuss the issue knowledgeably and schedule the visit. Our issue was burst pipe in garage (going to outdoor hose) which froze over the winter. We had it shut-off, so no emergency. Nonetheless, Barrett had a crew nearby and were able to come to the house in literally 90 minutes' time. Might have been luck, but still great. The crew - Doug and Brandon - were really professional and got right to the task. We knew a section of pipe had burst in two spots (at welds), and in about 10-15 minutes they replaced it with PEX (a flexible plastic which is definitely superior to copper, especially for areas like a garage with freezing risk). When we turned on the branch supply valve, we discovered a 3rd leak along a different section of the same line - concealed above the drywall ceiling in garage. They found it, fixed it, then discovered a 4th. Then a 5th. No joke... On this one 40-foot section of pipe we found 5 bursts from water freezing in the pipe during the winter!! Barrett fixed all 5 leaks within 90-120 minutes, and charged me a very reasonable amount. Actually Barrett's bill for this great job was a little less than one from another "in town" company that came out for less than 60 minutes and gave up on clearing a clogged sewer line, telling me the whole outside line needed to be dug-up and replaced at cost of $8-10k or more, which CT Sewer Rooter (from Bridgeport) cleared in 40 minutes of good hard work 1 day later. We would definitely recommend Barrett to anyone in Ridgefield! read more

Mike and his team are absolutely fantastic. Mike came highly recommended from a longstanding, well known, well respected, local plumbing and heating supply store. Knowing the fantastic reputation of the supply store, I called Mike immediately to replace the expansion tank on my boiler. Mike was over the next day and was very respectful,knowledgeable, and reasonably priced. I couldn't have been happier with the experience. When I ran into another issue in the plumbing/heating department, I called Mike. Mike called me back that day to set up the appointment and when he came out to assess the situation, he again was professional, polite, knowledgeable, and very reasonably priced. I was no stranger to the cost of home repairs and Mike was more than fair. I set up an appointment for the work to be done, and his crew arrived at 7:30 am, as promised, and were also polite, professional, and knowledgeable. Again, I was thrilled to have the work completed in such a timely manner, at a great price. Then, to make my day even better, his team sealed a wobbly toilet at no charge as well as a sink that had also been a little wobbly. I was floored! That NEVER happens anywhere! Not that I doubted Mike and his teams work in the slightest, but later that day, I had someone with a bit of experience with plumbing stop by, and out of curiosity he asked to see the repairs that were done. The work was met with a solid thumbs up and a pat on the back for finding what will surely be my forever go to for all my plumbing and heating repairs. A gem like Mike is hard to find and I am so glad I did. Give Mike a call and see for yourself. Believe me, it cant hurt! Sincerely, A very happy and grateful customer of Mike Barrett. read more

So on October 11, 2018, I posted a review for M. Barrett Plumbing. I had Mike return today, 11/12/2018 to replace another toilet bowl in our spare bathroom, and replace a leaking relief valve on my hot water heater. Mike mentioned to me that my review had disappeared and I'm not sure why that would be. I read something online indicating that if I signed into yelp through facebook, perhaps it would help in considering the review to be genuine. To that end, I signed into my yelp account today through Facebook and am reposting what I had said back on Oct 11th, as well as my remarks from todays visit. First my comments from Oct 11th. Just wanted to thank Mike and his crew for the work that was done at our residence on Oct 9th. The crew was here to replace an old toilet bowl with a new pressure assisted model as well as performing some piping modifications to our heating system. These gentlemen were here on time and couldn't have been more professional. They are very capable and experienced and it shows. Going forward, if we need a plumbers services, we'll be calling Mike Barrett. My comments from todays visit: So I asked Mike to replace a 2nd toilet bowl with the same pressure assisted model that he and his crew installed on Oct 11, and asked him to replace a leaking relief valve that was leaking on my hot water heater. Mike and Doug arrived on time and installed the same type of toilet in our 2nd floor spare bathroom, as well as replacing a leaking relief valve on my hot water heater. Again, as I mentioned last time, they were prompt, and professional. I'll restate it again, that if I need plumbing work done going forward, I will be calling on Mike and his team again. read more

Mike was recommended to us by Modern Plumbing Supply in New Milford (shout out to them as well). I have a 20 year old "temperature control" shower fixture from Grohe that was stuck at lukewarm. I was advised by other plumbers it could not be fixed because it is discontinued and there were no replacement parts available. Essentially, I would have had to tear out a section of tile and install an entirely new fixture - and then hope I have enough spare tile to make it look good again. Between the fixture, plumber and tile installer, we're talking over $2500 and days coordinating the work. That's what I get for installing a high-end fixture, I guess. As a Hail Mary, I reached out to Mike. He's a no-nonsense guy. He worked with me to find a replacement cartridge and fixed it like no problem. Given all the legwork and driving he had to do to get the part, I was surprised by the fair pricing. Yes, he doesn't bill you later (get your checkbook or cash ready). Credit cards are for wimps anyway :) The best! read more

Recently had a big problem when my boiler gave out during a family gathering on Easter.; no heat or hot water during a very cold spring....in a panic, called my oil delivery service, a big company who also services hvac issues. Diagnosed boiler needed replacement. Price seemed high, so saw excellent reviews and called Mike Barrett for quote. Mike came to house personally, confirmed diagnosis, and gave me price quote couple of hours later....he beat other quote by significant amount, so agreed to use him. Came himself, next day with courteous and knowledgeable crew. They quickly and efficiently installed new boiler and, after pointing them out to me, replaced other minor parts of system that were on their way out, and would have led to big issues later. Then they left the house as neatly as they had found it....all at a price that was very reasonable. I would use Mike again without hesitation, and highly recommend...he is honest and does great work in a very timely fashion. What more can a consumer ask for? read more

Called Mike to get an estimate to replace a 16 year old leaking 50 gal. hot water heater at noon on Thursday 9/29/16. Within 24 hours, I received a "very fair" estimate and I had a new AO Smith water heater installed by 10:00a Friday 9/30. His guys were neat, professional and proactively replaced a couple of ball valves that were starting to corrode. They walked me through the temp setting dials and made sure all was working fine. I even added an additional task of swapping out a broken tub spout and they took care of that as well. Final price was as quoted! But most impressively, Mike actually placed a follow-up call on Saturday morning to make sure everything was working properly. I will definitely make them my first call going forward. Well done! read more

We had a leak from the outside of the house and we did not know where it is coming from. I called Mike and he came out the next day to evaluate the problem. He found the problem for us and thankfully our interior of the home was not damage. Mike is a very efficient, humble, kind, hardworking and an understanding man who will work with you to ensure you understand the options. He will also recommended others who are reputable and fair in price that need to complete a certain part of the job before he completes his work. I recommend Mike to all who need any plumbing and heating done in their homes and businesses. Mike is an honest and reasonable. You will not regret calling Mike or be disappointed. Thanks Mike!!!!! read more

Thank you Mike for a great job! After calling a couple of plumbers - one who scheduled us but did not show up and another who did not even respond - we contacted Mike. He called us back and told us that he could come by the same day as he was in the area and our problem was an urgent one. He came by right on time And fixed the problem for a reasonable price. He also gave us feed back on a plumbing issue that could save us thousand of dollars and the name of the right people to contact. I am so happy to have finally found a professional, reasonable and very honest plumber. I will be calling Mike for all of our plumbing needs. read more

My friend had recommended that I reach out to Mike Barrett after having zero luck with any 24hr emergency plumbers in the area after I noticed a midnight flooding of my water heater and was unable to turn off the water. I called before they were open and left a voicemail -- Mike and Doug showed up 20 minutes after business opened to turn off my water and stop the flooding. They left for 3 hours to work on their scheduled jobs then came back and replaced my tank in no time. Honestly so impressed and thankful for these highly professional and prompt guys. Will definitely use them again for any other plumbing issues. read more

Needed to have my whole house filter replaced. Not knowing anyone in area did google a few plumbers and settled on Mike. He returns calls promptly , professional and down to earth. Completed the job quickly and cleaned up after himself, his quote was cheaper than other plumbers. I also tried to change the filter for the first time since he installed the new unit and after 3xs of trying did reach out to Mike for help. Again promptly returned my call and came right over, did show and explained how I went wrong lol. For any future pluming needs the only person I would call would be Mike. read more

Outstanding service from start to finish. Arranging a repair for a clogged sink drain at a relative's house posed a challenge since I live out of state. Mike scheduled a time when I could be there and was punctual and professional, even checking the tub drain as a proactive measure. As luck would have it, the very next day there was an issue with a toilet that required another call to Mike. He replied to my message within the hour and had the problem fixed the same afternoon. He's the go-to guy for all future plumbing calls - makes me wish I lived in CT! read more

I had a minor plumbing issue at my home. Mike came recommended by someone in my neighborhood, so I gave him a call. He returned my call the same day, worked with me to set up an appointment that worked for both of us, showed up the next day and more importantly, on time. He completed the work in a timely manner, and did a great job. I have dealt with many types of contractors over the years. Mike was one of the most professional and efficient. I would definitely use his company again, and recommend him to anyone that needs plumbing work. read more

We remodeled our basement and used Mike Barrett Plumbing & Heating. They were respectful of the current COVID crisis and wore masks. Their team was very friendly, knowledgeable, courteous and highly professional. The job came out great and we are highly satisfied. The crew was very neat and conscious to leave the area clean. We have used many other companies in the past but none of them compare to Mike Barrett Plumbing & Heating. They are the only plumbers we will use from now on. We highly recommend them! Thank you! read more

On the morning of the day I departed on a month-long trip, my hot water storage tanked failed and began to leak. I reached out to Mike and he coordinated with me via phone to install a new tank. I had a neighbor look in on the work being performed - Mike & his crew ordered the new tank and parts, and completed the replacement in a matter of days. I was very pleased with Mike's responsiveness and professionalism. I highly recommend Mike Barrett Plumbing. David B. of Redding, CT read more

Mike Barrett is The Man. I had two outside faucets that needed to be replaced -- one operating poorly, one broken entirely. Mike showed up promptly when he said he would, knew exactly what to do, got right to work, and completed the job quickly, efficiently and professionally. Nice guy too. I thought his price was very fair and competitive for what I read online, and I'm confident in the quality of his work. Highly recommend. read more

We had two odd plumbing issues that others could not fix. We called Mike Barrett who made an appointment with us and came right on time. He was able to fix both issues quickly and efficiently. Mike followed up with us to make sure everything was working properly. We are thrilled with his work and the results and for sure plan on calling him again when we have plumbing needs. Thank you Mike! read more

Mike and his team are incredible. Have used them for various issues at the house over the years. Most recently for a busted water heater. They also were able to diagnose an issue with my sewage ejector that at least three other plumbers were not able to figure out. So if you want someone that is reliable and knows what they are doing going with Mike Barrett. read more

When I attempted to adjust my shower head, the pipe which connected it to the water supply broke, inside the tiled shower wall. I called Barrett Plumbing about noon, Mike and a helper arrived a half hour later, and in another hour it was fixed. I am now looking forward to taking a shower in my own bathroom, instead of having to use the guest room. read more

I was looking for a plumber in the Brookfield area that is licensed and insured. I was astonished by how many plumbers never answer their phones or respond to a message left. Mike was very responsive and did a great job performing maintenance on my hot water heater and minor repairs on a toilet. I look forward to working with him in the future. read more