Had a nice leak and was panicking. Called Joe around 9pm and at 914pm he responded. I was super…read moreimpressed with the speed and the service. A tech came out in the morning and fixed everything while not upselling anything else. They will be my go to if and when I need any other work done.

They showed up on time and quickly addressed the issue. I tried everything to unclog a pipe. He cut…read morecleaned out the abs pipe and replaced a problematic metal pipe section. Everything is flowing nicely

Came to clean a clogged kitchen sink Great service. Very reasonably priced. Very happy with this…read moreservice.

I called a few places because our plumber told us we need a snake longer than they can accommodate…read more So we called a few places, and this place happened to be the one that could come to us first. My husband asked what time he could come, and he said he would be there within 14 minutes. My husband said no problem, I just want to know because we have dogs and I will lock them up. We have two Rottweilers, one is a puppy, and the other is 2 1/2. I know, rotties have a bad rap, but it should really be the owners that have a bad rap-on that note, we've spent excessive time and a lot of training with our dogs, and we recognize that dogs, regardless of the breed is not to everyone's liking. But at any time that someone comes over, we always put the dogs in their crates individually. Nothing changed with this one. The man announced he was coming, the dogs each got locked up in their crates, the gentleman by the name of Rick came in he asked my husband where the laundry room was, my husband walked him there, he checked out the laundry room, he told my husband to flush the toilets, run the water, came back out, looked at the dogs locked up in their individual crates and told my husband he'll come back when the dogs aren't here. Really? What was the problem? We've had many workers come to the house and no one has ever done that, we were in an awful terrible bind, and we needed to be snaked because we cannot run water in our house right now without a flood and sewage discharged. I will never ever call upon this person's service and to all those looking for help, if you have a dog, think twice, even if you take preemptive manners in your hands as we carefully did, this guy will abandon you and leave you in complete despair! Really a disappointment!!Again, we took the initiative and had the dogs crated and there was no need to do that-he asked to call when the dogs are not here, so we will probably give him a call in about eleven years!

Great job done by Tyler replacing the HVAC in the house and installing new system int he attic…read more Hiring them second time in 10 years and they keep the high standards and great pricing. Thank you guys!

I have a service maintenance contract with Tyler for about 2 years now. They came to service my…read moreboiler and hot water heater, but every time they finish the service, there is always a problem. This year, they said the circuit board failed over the summer. There was no proof since they didn't test the furnace before starting their maintenance. Fine, I'll take the hit for that. However, here's the worst part of Tyler's service. They took 2 weeks to order the part, and said it may take 2 more weeks for the other part. They had no status as to what's taking so long. They don't call or text to give you an update. I called a different company after cancelling their service. It took 2 days to get my boiler back up and running. They got the parts in 24 hours and scheduled a technician to come out right away. Charged half the price for the correct parts. Stay away from Tyler Heating and Air. Their back office was rude and didn't care if your appliances are working or not.

I highly recommend Gilbertie Plumbing! They have been servicing our home for 25 years. Jerry and…read moreDan do an excellent job and their service is always friendly and professional! Today they came to our home to remedy a plumbing issue caused by a contractor that did not install the master bath shower turn-on valve correctly. Communications in setting-up this and all service call appointments is always timely and professional. Jerry and Dan are a pleasure to work with and I trust them with all my plumbing needs. In summary, excellent customer service at a reasonable price. Highly recommend!

Our kitchen faucet started to leak a few weeks ago. Made a call and they advised me to purchase…read moreparts myself which I prefer. They came in and replaced the faucet quickly, very professional with upfront pricing. Courteous as well. I highly recommend their service.

The team was friendly, courteous, and cleaned up thoroughly after the job was done. Highly…read morerecommend this company!

Honestly best people works here, I own restaurant in multiple location since last 21 years and…read morehave worked with so many junky monkey companies but no one is honest as Edgerton. Reasonable price reliable and professional, the technicians works here have super knowledge of the all kind of units you name it, ( YORK ) Tran, or reem . I am so pleased to them and thank them as my customers enjoy the cold air in 100 degrees outside. I even signed up service contract with them and I highly recommend them.

I don't often write reviews, but I want to review Rob Rozz because they have consistently been…read morehelpful, prompt, friendly and return calls quickly. They explain problems, give different options, and answer questions. Much different that a previous company I used that was basically 1 or 2 word answers with a "Leave me alone" vibe.

Where do I start with Rob Rozz: Quality work, quality people, Calls back day or night, great…read morepricing.... This list goes on and on. He has done everything in this house that requires a Plummer. He always explains what he's doing, takes a look at things around what he's fixing to make sure there are no upcoming problems. If I had a picture of everything he's done I'd take up to much space. Don't call anyone else, just call Rob.

Good customer service, Kim is great. The guys that came to install our new unit were on time,…read moreprofessional and courteous. Jake who installed our new humidifier also professional, knowledgeable and a cool guy. You can't beat product quality and solid service.

Lately, it feels like Service Stars' prices have gone through the roof, and unfortunately, my…read morerecent experience was extremely disappointing. Two weeks ago, they came out to fix a bathroom tub leak. I was charged $1,300 to replace the cartridge, handle, and spout. The parts cost around $250, and the job should have taken less than an hour, but they stayed for about four hours because they kept getting the wrong parts. They came back last week because the tub was still leaking. This time, they said I needed to replace the shower base where the cartridge goes and quoted me $3,400. I declined and asked them to put everything back together, but the leak was actually worse afterward. What bothered me most was the lack of transparency. I asked for a breakdown of the charges and was essentially told, "That's just what we charge." After almost spending nearly $4,700, I feel I could have had the entire tub area remodeled by another company. I also recently tried to cancel my membership and learned that it's a one-year contract and that canceling early may require paying back the discounts. That was not my understanding when I signed up. I'm extremely disappointed with the pricing, communication, and lack of transparency. I'll be taking my business elsewhere and looking for a company with fair pricing and clear, honest billing. Unfortunately, I cannot recommend Service Stars based on my experience.

We were very impressed. They provided prompt , efficient and courteous service. We'll definitely…read moreuse them again.

Professional, promises kept, prompt and on-time, service expectations exceeded, price was about…read morehalf what I've been paying. After having my sewer line run by Rotor-Rooter several times over the past 30 years, each time in response to a recurring backup, I decided to try the local company, United Sewer & Drain Cleaning. The last straw came a year ago when the Rooter guy came out for a backup and told me it was probably just a momentary clog and sold me a jug of root eliminator instead of running the pipe. When the washing machine rinse water flooded onto the floor this week, I decided there had to be a better choice. When I saw the root incursion on United's camera, no amount of chemicals was going to fix that problem. United first snaked the pipe then suggested their "root rat" water pressure cleaning. When I saw on video what was happening in my old clay pipe (my house is 1830s vintage) I was shocked. The Rooter guys over 30 years and four visits had done nothing more than punch a small hole in a solid net of roots occurring every three feet -- length of the pipe between joints. United's crew ran the pipe and the snake came out covered in roots, as it has in the past. Unlike Roto-Rooter, they diagnosed the problem and offered a solution. The next day United's Sam and Sam Jr., father and son, spent five-and-a-half hours patiently working that pipe with a high pressure water jet that strips the roots but does not damage the pipe. He was careful to make sure no sewer water backed up into the house. What little did he caught in a bucket and carried away. It was a significant investment, $1,800. But seeing the before and after video of the inside of the pipe was worth every penny. Now my sewer line is root-free for the first time in the 30 years I've owned it, probably longer. Plus Sam gave me a plan to keep it that way including a maintenance schedule. If you've ever had sewage back up into your basement, you'd understand why the confidence that my pipe is sound and root free is worth the cost. United did a great job. They showed me everything on the video camera. They truly cared about solving my problem now and forever. And they left my basement cleaner than when they arrived. I highly recommend United.