When our 2nd floor tub wouldn't drain and the plumber I normally use wasn't available, I…read morereluctantly went online to try to find someone who could take care of it right away. When I came across The Clog Dr listing the high rating (5 stars) and the number of high ratings (39) immediately attracted my attention. I called and spoke to the owner (Will) and he told me he could take care of it that morning (coincidentally he was going to be in my town). He arrived on time and it was immediately apparent to me he was both very experienced and very professional. He took care of the clog, being sure to get the plumbing snake all the way to the main drain line in the basement (clearing two clogs along the way). He brought me down into the basement so I could confirm he snaked to the main (peace of mind for me). Everything drains nicely now. He does more than just drain clearing (everything plumbing). He even answered some questions regarding other plumbing upgrades I am considering. I would definitely recommend him to anyone and will certainly be using him again for any future plumbing work.

Called Will because I had a main drain clog and water was in my basement. He had appointments in…read morethe morning and couldn't come until later. He then rearrange his day to come out and take care of me right away. He did an excellant job, explaining things on the way. He was neat, professsional and new what he was talking about. Highly recommend.

Of course I was expecting company to arrive the day after next when the dishwasher started backing…read moreup into the kitchen sink with the worst smell. I called one service who gave it a try only to say that they couldn't get it and I'd have to try someone else. I gave Nate The Snake a call. They arrived quickly, called in additional men when it turned into a larger deal because it's a three-floor townhouse, and got the job done!! Big hugs and many thanks!!!

I told him I needed someone to install a dishwasher, explained 2X that's what I needed. He said he…read morewould come to do so in a few hours, had to call him close to the time to confirm, only then he said he was delayed. When he finally came to the unit, he said to my tenant that he doesn't do dishwasher installations. He wasted my time (and his). Not sure why he showed up even though I explained to him 2x I needed someone to install a dishwasher.

We have a Saniflo toilet that we installed in our basement about 4 years ago. Well, a week ago it…read morestopped working and was backing up in the toilet and shower. I fretted about who to call, I even thought of calling the guy who originally installed it, but couldn't remember his name. Went on another site to try and find a plumber. I googled about plumbers and Saniflo and Mr. Rooter popped up! Made a call and someone was sent out to evaluate the toilet, told me I needed a new pump. Was upset at first, considering it was 'new.' Mr. Rooter went above and beyond to try to help us see if it Was still under warranty(thanks to Augie). Well, not under warranty any longer. New pump installed and also provided with a fluid to maintain it properly. Thanks to Jamie and Scott. They were so professional and nice. They left the area spic and span and wore their red booties inside the house. I'll be calling you guys again if we EVER have problems. Thank you.

We called Mr. Rooter upon discovering a water line to our bathroom had frozen in recent subzero…read moretemps, hoping to avoid a burst pipe and damage. They took our call right away and quickly connected us to Augie, who was busy assisting others in a similar situation but nevertheless took time to talk to us on the phone and walk us through how we could address our situation immediately. We were so impressed with his communication, follow up, and genuine desire to help. With his help we were thawed and no damage done. Thank you, Augie and Mr. Rooter!

I was referred from a company doing work in my home. My call was returned quickly and he came when…read morehe said he was going to come. Louis was very kind and personable. Our kitchen had flooded and I explained that that pipe was off when the water was spraying everywhere. He said he would check everything. He explained that it was just a valve that needed to be replaced but I knew the pipe was off. He insisted everything was fine. I was recovering from surgery and stayed with family for almost a month. As soon as I returned home and used the sink the pipe popped down. I am so disappointed. I couldn't afford the repair in the first place as I'm not working and now I have to get it fixed the right way. Very disappointed.

I've been using Jiffy since I moved to New Haven three years ago. They come quickly and fix…read moreeverything well. I've always gotten Lou at my house and he has been positive and enthusiastic every time. I never use any other plumber.

CT Sewer and Drain were Excellent! I had a clogged sewer line and after many requests for help it…read morewas Ct Sewer and Drsin that came to my rescue! They were knowledgeable, professional and immediately took care of the problem! I would Highly Recommend this Firm - An A++ Comany and very nice to work with.

They were awesome. I had a clog somewhere below the utility sink that Draino and a very good…read moreplumber couldn't resolve. They were able to come the next day, they had cameras that went all the way through the pipes and found the problem. I highly recommend them and will call them again - if needed. Polite, cleaned up, professional, etc...

I am a property manager for two properties in Danbury CT and have been using Rapid Rooter for jobs…read moreover the last few months. They have taken care of our parking garage storm drains and handled really difficult plumbing issues with our bathrooms at our class A office building. One problem was very unique and involved a lot of thought and hard work. They came out late on a Friday and tried many different methods to get to the cause of a bad backup. They re-grouped and came back early the next morning and were able to get the issue resolved. They are our new go-to contractors when it comes to drains and plumbing and their response time is fantastic. I've used several plumbers in the area and they are the most reliable so far. Can't recommend them enough!

They responded quickly, and helped solve a clogged septic drain. I offered to pay on the spot, but…read morethey said they would bill me. But, the invoice was $375- for a very simple service that took a half hour. Would never do business with them again

Last Saturday we had a family reunion at my grandparents house. All the toilets were backed up, we…read morecall Empire and they sent out Alex and David. First thing first shoutout to those guys for saving the family reunion by being there so on fast and fixing the drains. Would definitely recommend to all! Thank you Empire!!!!

From the owner: "Empire Sewer & Water is a family-owned and -operated plumbing and drainage company that has been…read moreserving clients in all five boroughs and Westchester since 2001.We have recently expanded into the Connecticut area, bringing our expertise to service all residential and commercial clientele. Our team of punctual, professional technicians strive to provide efficient, reliable, and cost-effective services. We specialize in sewer cleaning, video inspections and high velocity water jetting drain lines. Whether you need new fixtures installed in your home or major repair work completed in your office building, we have the skill and resources to get the job done right. Contact us today for more information!"

Our drain was clogging, and I called SD&P Waterworks. Samir came right out and quickly resolved the…read moreproblem. The service was professional, clean, and thorough. He explained what was happening and what he was doing, went on to check for any other issues, and left everything cleaner than before! He gave me suggestions to minimize future problems. The cost was more than fair, especially since it was all resolved within an hour, less than two hours from when I first contacted him! He could not have been nicer or more helpful! Highly recommended.

Not only does he service our pool, Samir recently opened a roof drain at my commercial property…read more Others had told me that it was broken but he knew it was just blocked. He is meticulous in his work, incredibly knowledgeable and pleasant. The best pool service company that I have ever had. He repaired pipes, in the pool, that had literally exploded due to my carelessness and the pool has never been cleaner If you can hire him for your pool or other water related problems, grab him and consider yourself lucky.

Service: replace two inside valves for outside faucets…read more These folks answered my call the first time and we agreed upon an appointment time in a few days. I received a reminder email the day before and a call the morning of the appointment. Dave the plumber showed up on time. He was pleasant and professional. He examined the situation and gave me a quote upon the price. I believe the price was reasonable and competitive. Dave proceeded to replace the two valves and explained what I needed to know. Previous to calling Mr Rooter I called another plumber advertising in the Totoket Times (local town weekly paper.) After some difficulty in making initial contact, he came by and examined the job and committed to giving me a quote in a few days. I never heard from him again. His pending quote was to include some components Dave said I did not need, thus saving me some money. This experience made me appreciate the professionalism of Mr. Rooter all the more. Should I need additional plumbing work, I will be calling Dave at Mr. Rooter.

Stephen arrived on time, was very friendly and professional. Great service although expensive.read more

Dominic is knowledgeable, fast, and fair. He solved a flooding issue within a few hours of us…read morediscovering it, and has fixed two leaks on the same day we called him. We have an older house that seems to always have something new going on, but so far Dominic has helped us fix all of them very quickly and at a fair price. If you're in the area and in need of a plumber, I highly recommend Lucca!

I highly recommend Dominic Lucca. I found him on my town's Facebook group, he is highly…read morerecommended throughout our town. He's knowledgeable, honest and fair with his pricing. I had an issue with my kitchen faucet, he replied to my text almost immediately and came out the same day. I will continue to use Dominic for all of my plumbing needs!