I have been a long time patron of this establishment and have seen them grow week by week. I love…read morethe products they offer. This visit, the customer service was deplorable. (Same woman others are complaining about) As soon as I enter, I was accosted and told I could NOT be in there with my micro-tea cup yorkie, which was contained in a satchel. No explanation was given, i did not see any signs posted. I was sternly pointed towards the door and told to give her my credit card and someone would bring my water bottles out to me. Beyond RUDE! I am not a member, but if I was I'm sure that would've made a difference in her treatment of me. Everyone else has been fabulous, including the new owner, Susan's daughter. I have found a different Water Tree location where I am assured I will not be discriminated against.

I actually live in the area of this location and have passed by several times. after doing my own…read moreresearch on Alkaline Water and the true benefits, I decided to try this place out. WHEWWWWWWWWW Hunty! Let me tell you this, I LOVE THIS WATER! I drink water every day and ask anyone who knows me personally, they will tell you just that! I can even taste the difference and feel in my body. I will be purchasing the shower head soon because the reviews on that alone is a HUGE benefit for radiance skin! I bought 2 full gallons and gave one to my BFF The best decision I ever made annnnnnnndddd you can refill the gallon for $1 due to the fact you already purchased a gallon from them!

I have been a customer of Pura Flo since 2005 and could not ask for a better company to supply my…read morewater needs. I have a Reverse Osmosis system in my residence, as well as my office, and anytime I call for service they are there the very next day. Great customer service and the water taste great. Highly recommend this company. They also do my private label sports bottles for my company. Great work.

DO NOT USE PURA FLO FOR BOTTLED WATER DELIVERY! They will promise to refund your bottle deposits…read morebut never actually do it. When you try to cancel, they will purposely deliver 2 new bottles, claiming they could not cancel in time despite having sufficient notice, then claim they are short drivers so they cannot pick up your bottles until 2 wks later. Then they will charge your card on file without authorization or notice, then mail you a bill. When you bring this to their attention, they claim they will issue a refund but do not go through with it. They will refuse to refund your bottle deposits despite repeated inquiries and/or demands. They will lie to you that they are going to issue the refund to discourage you from filing fraudulent business practice claims with the appropriate agencies or post negative reviews. When you inquire as to when the refund will be issued, they will suddenly stop responding. On top of all that, their water tastes like tap or worse. Take it from a former customer, save yourself the headache. Don't sign up with them unless you like being ripped off. We went thru all of the above and had to file a dispute with our credit card company. As of this review, we are still waiting on the refund of our money. Lastly, if you end up with the rep named Claudia, don't believe a word she says. If you need proof, I have plenty of emails, just ask.

Tracy the store manager is SUPER Woman. Great knowledge and…read morehelps you problem solve. The best part is the advice is always exactly what you need as opposed to simply "selling more stuff". After the freeze the chlorinator has an 18" tube that sprung a leak. She didn't have the part. Quickly call the store that did and was told they only had a 40 ft, roll. I asked her to call back and miracles occurred. They would cut the piece and sell me what was needed. $5 simply unscrewing two caps and leak fixed. This was important because the auto freeze circulating the pool would have needed to be shut off. No need to wait for service or a special order part. A wonderful person on top of it. She is the reason this location is so reliable. All of her staff seems to follow her lead and attempts to provide the same high quality advice. Too many years as a loyal customer. If she changes stores, I have a new store to find. Thank you.

Matt was super helpful in replacing my heater. I always appreciate these guys assistance in…read moreadvising me on how to handle my pool chemicals.

Great alkaline water…read more Amazing service! The lady who filled my bottle, carried it to my car for me! I was prepared to use a cart lol. She had it! Lots of herbal supplements available too!

I love it here !! They have so much to select from. Need a coffee drink.. instead of Starbucks try…read morehere! They even have Magnesium water! And Turmeric Water great for inflammation! You can refill your gallon jugs of water too. The staff is very helpful and knowledgeable.

I stopped by Water Tree to see what it was about and I was greeted by Albert. The store was very…read moreclean and organized. Albert gave me a tour and educated me on different products in the store. He was helpful, friendly, knowledgeable, and took the time to answer all 1500 of my questions about the alkaline water and products The refill process was quick and easy. This is my new refill station for sure! A++++

This location closed so you'll have to travel a few miles north to the other location.read more

Our pool was recently re-plastered, and our pool tech said we would have to brush it every day so…read morehe said for me to go get a nylon brush and since this location was close to home, I stopped in here on my way back. I asked the employee behind the counter where the brushes were located, and he pointed me to the front wall. I walked over and was a bit overwhelmed by the wide selection of brushes. The guy was pleasant enough, but he was not proactive in helping me until I asked for his assistance. Other than the lackadaisical attitude from the staff member it was an okay experience here.

Great service! I went in for a free water test and they suggested all the right things and now my…read morepool looks awesome!

I only went in to return an Amazon delivered product, which was not compatible. It's thrilling I…read morecould stop at my local Whole Foods and return the Amazon packages that do not suit me or are defective or incompatible. Amazon makes this so easy to do and I am so very grateful. Thx, again! Great service!

That pizza definitely took a one-way trip to Crispy Town…read more The cheese is mostly burnt. The parts that should be melty and golden are... well... charcoal chic. this is extra well-done in a way I did NOT request.

I am surprised to see the lack of postings & reviews!…read more Sylvan is not only knowledgeable of his products, but so very kind! & goodness!! So strong welding the 5 gallon glass containers as if they were nothing! We've done our research & chose Mountain Valley Springs water--of the plethora of water companies this company delivers. . We've just received our first delivery. I'll continue to post our experiences with this company. We think they're awesome so far!

Quality was terrible. They did not value me as a customer and refused to refund me money owed to me…read moreafter I cancelled service with them. They ignored my attempts to contact them in reference to refund they acknowledged. Do not use them at all costs!!!!They raise their prices on you. They are not a reputable company. They also go by the name Primo Water so don't be fooled.

Honestly, one of my favorite places to grocery shop. The store is always really clean and…read moreeverything feels fresh and well stocked. The prices are actually pretty reasonable, especially for their various organic options. I also like that they carry a lot of things you don't easily find at regular grocery stores. Their vitamins and supplements section is really impressive too. The cashier, Vince, was very cheerful and enthusiastic. He was friendly, easy to talk to, and just had a really positive attitude that you don't always see at grocery stores. Overall, it's just a great place to shop if you want fresh produce, healthier options, and friendly staff.

I normally enjoy shopping here, but my experience in the vitamins department was pretty…read moredisappointing. When I needed help finding something, there was no one around to assist. The cashiers even had to page the department twice, and no one ever showed up to help for like 20 minutes. Once the employee working in that area came across as very cliquey and not very approachable. Customer service should be a priority, especially in specialty sections where shoppers may have questions. I hope management looks into improving coverage and approachability in that department.