After having our spa six month it is time to write a review of Spas Unlimited service. We've had…read moreissues with the bluetooth that had everyone scratching their head, ordering parts, dealing with delays in getting the parts from the manufacturing company and COVID. Last week Brett contacted me again to tell me they finally have the topside control panel for the entire spa.....yeah. Brett showed up early and had the bluetooth system working again. It sounds fabulous, the speakers have high end quality sound and makes the entire spa time even more relaxing. David worked with us during this entire process. I felt so sorry for him as getting the parts were out of his control. Then Brett, total gentleman and professional who explained each step he was taking to attempt to fix the issue, much thanks friend. Thanks to Benny and Jeremy who also stopped by one evening after the completed their spa deliveries for the day and worked well past dark to help. The ladies in the office who kept getting out calls for any possible updates, thank you. We couldn't be more pleased with our purchase back in July and delivery in August. David your entire staff is incredible and patient, so keep up the great job you all do and keep doing it right.

UPDATE- The day I posted this, I finally got a call, so I changed my 1 star to 2 stars. Martin…read morecame out, and fussed about the spa, and then told me, he will need to make a third return call, not this Monday, but NEXT Monday to bring his sump pumps and vacuum etc. So, still not repaired to blow out the lines. I will update again if anything ever gets finished. I bought a lovely swim spa from Spas Unlimited a couple of years ago. We have enjoyed the spa. Noticed a few issues this spring. Reached out to Esmeralda in service. Paid a Couple hundred dollar service fee. Waited over a month for a Technician to visit. He spend about 10 mins with my spa. Enough to remove filters and the top of spa. He stated he needed a compressor to blow the lines, and the spa jets seemed glued on and were not popping off easily. He left. I truly thought he was either going to get a compressor or have lunch. He never returned. I waited another week to call Esmeralda who stated that they were "waiting to see how the owner wanted to proceed with the repair". I haven't heard back in three weeks. The request for service started back in Spring. It is now almost August. Unsure of what I paid $$ for service call. Absolutely nothing was done. I've been more than patient.

Great service! I appreciate the help over the years from Brian and the team. Always quick to…read morerespond and help with pool repairs!

Very knowledgeable. Very fast. Very reasonable. The service I requested was a inlet leak fix. It…read moretook the owner seconds to find the leak (others had failed for hours) and then he had a tech come the next day and replace. I also used their recommended underground leak repairer. Bottom line, super competent in a industry of hacks and charlatans.

Absolutely terrible pool company. Have left the water running into the pool several times…read more SOmetimes they come out and only empty the baskets and leave without brishing or checking the chlorine levels. They came out to replace a valve and charged $200. Set the valve incorrectly to 180° turn instead of 90° and installed the valve without the center O-ring gasket causing the valve to leak. They also broke the handle off another actuating valve. They are dodging phone calls for weeks now and still won't acknowledge the problems or come to fix their mistake. This company is completely unprofessional and not worth your time.

I heard their advertisement on the radio and thought they would be great. Not sure about the rest…read moreof their business but do not hire them to work on your heater. They made 6 trips with different parts each time, only to say at the end it was a loose wire. They came out the last time 3 hours early and I was not at the house. They wanted me to pay $1,800.00 over the phone without an invoice. When I told them they would have to wait until I got to the house to look at the invoice the repairman started yelling at me "I knew you would not pay". He then went to the backyard and remove all the parts and installed back the old parts. I could not believe after 6 weeks and all these trips these guys would act like this. I called a different pool company that had knowledgeable people to repair the heaters. They came out and in 30 minutes had my heater working for less than $200.00 Stay away from Texsun pools no matter how good they sound on the Saturday radio program.

Very Knowledgeable and Willing To Roll his sleeves up and get the dirty work done…read more I recommend Revival Pools To Everyone

My pool was greenish black, I mean it was just terrible. First call I made was to Claudio, he gave…read moreme a reasonable price and came out immediately to help me bring my pool back to life. He's very professional and knowledgeable; just an all around great pool guy to have. After getting my pool from green to clean, he also serviced my Hayward heater who others claimed couldn't be fixed. Took him about 15 mins and voila! My heater was blowing like new! Just look at the picture I attached, my pool has never looked this nice! I would highly recommend Claudio and his company to anybody who wants fast, honest, reliable and a reasonably priced pool service! Thank you Revival pools for reviving my pool! Definitely 5stars!

Totally incompetent pool builder who made numerous mistakes which have cost thousands of dollars to…read morerepair and correct. Due to no supervision, during the construction of a round spa, we ended up with horseshoe ??. It was a major defect and I won't even begin to address the plumbing.

I have to share my experience and tell you how disappointed I am in KC Arnold's unkept promises…read more He came to us with his bid and design for a pool in our new house's backyard in June of 2020 and promised the world. I suppose hearing his stories of the "big guys" and how you're just a number to them and how they sign you up only to quit working at the earliest forecast of rain, etc. worked on me. I believed him when he told us that we would be swimming before the summer ends. I believed him when he told us that he would be done within 5 weeks of starting our pool. I will give him this--he is a great salesman. He regaled us with tales of all of his previous pool work and showed us pictures of his happy customers. From the first time we met with him I responded to his energy--even when he had bad news about the schedule and summer began to slip away, we still believed in his enthusiasm for the pool. Unfortunately, he came up with excuse after excuse to put off the construction of our pool. Please understand that we were willing to cut him plenty of slack for the toll that COVID took on his sub-contractors' crews over the summer. But the only time KC ever took action is when we threatened to stop paying him. He told us that we were next in line for gunite for over 3 months. Amazingly, when we told him on a Friday that we were going to select another contractor, the load of gunite appeared the following Monday! He began digging the pool in early September, finally applying the gunite to create the inside of the pool in October. In late October my wife and KC discussed how small the deck area around the pool looked as compared to the design we had seen (in the bid, he promised 1,024 sq. ft. of concrete deck, but it was significantly less than that when he prepped the area around the pool). My wife told him, "If you can forward me the email that you sent regarding our final plans, and this is something we glanced over, then we will pay for half of the cost for additional concrete." Unfortunately, he never emailed us the "final design;" it was sent for the first time to us that night. We called and told him this, and he replied that he would pay for his mistake (!), but (speaking over us to his wife), "I'm not giving them a warranty or a spray deck...nothing! I'm done!" Then, he hung up the phone on us! He apologized the next week for his actions, and finally "finished" the pool on November 1 (which still wasn't totally finished, btw). He told me that if he didn't get his final payment the next day, then "you'll see me blow a gasket, and you don't want that." However, there were significant issues pointed out to me by more than one of the pool cleaning companies we interviewed that made me embarrassed to admit how much we paid for our pool from KC. For instance, he added a second pump for the water features which, I have since been told, was redundant for a smaller 16K gallon pool. (The single pump is enough to work for a pool twice our size, water features included). But because it pulls the dirty water from the bigger pump, it will require cleaning every 1-1 1/2 months instead of the normal 4-6 months that filters require to avoid mold. And it pads the bid for the pool contractor. Since getting a pool is such a significant investment (for us, anyway LOL), we don't like hearing other pool contractors making bids here in our neighborhood telling us that we should have paid significantly less than we did for what we got. KC charged us at least 20% more than other companies we have since seen. I know, I know, we signed the contract at the price we paid and can't change that now. But I can tell you that it shouldn't happen again to you now that you know what has happened to us. If I could go back in time, I would not have believed all of KC's promises...and likely saved some money, too.

A review per my father: "Kyle Quast is the store manager, and he has always been extremely helpful…read morewhen I come to the store. I do not speak English very well, but Kyle is always patient and has great explanations. This is my #1 pool supply store, thanks to Kyle."

Come for the free pool water analysis, leave with everything you need to keep your pool sparkling…read more I moved into a house with a pool 2 weeks ago. Leslie's employees are very knowledgeable and have been extremely helpful & patient answering all my questions. I bought hundreds of dollars worth of equipment and chemicals from Leslie's. Considering cost, quality, convenience, and the confidence of knowing I was purchasing the right stuff, I've been more than happy with my purchases.

We had issues from start to finish. Too many to mention but main issues are leaking hot tub and…read morewrong tile. We had them come out three times to fix hot tub leak. It would hold for a short time but continued to come back. Started leaking AGAIN! Now they say we are out of warranty time frame. This has been leaking since the beginning and they responded until it was "out of warranty!" They stopped responding to emails. They never fixed the issue from the start! They do not stand behind their work! I DO NOT RECOMMEND THIS COMPANY!!!! I hate my pool and regret ever hiring this company!!!!!!!!!!

Won't honor their warranty! There is an air cavity between…read morethe gunite and plaster of my pool. The came out, along with the plaster company, Pool Works, and the gunite company (Union Gunite) who were simply there to demean me. When I showed them where the air cavity was, they just simply said they didn't feel it and it's not a warranty issue until it actually cracks! Not a reputable company. I do not recommend.

I brought these pics to the attention of Management. The Biddeford blankets were advertised $39.99…read more She did not want to honor what is in the picture saying that it wasn't clearly stated that that was a queen it didn't state and that's their mess up not mine! Also, she said the date on that was wrong and I told her that they need to have more oversight and clearly do not getting paid enough because their store is ALWAYS disorganized and trashed. Next time I come here I'm visiting with my lawyer husband and will make them give me whatever they advertise specified or not. They better be very careful with their wording and the signs that they leave up.. They've had these up since 10/22/2025?!?! Also, the Huggies, wet wipes were still shrink wrapped on the pallet and had no pricing. When I went up and asked they were oblivious as to what I was talking about?!? I think I'm going to stop going to Ollie's. They need to have better cameras/eyes as far as customer shoplifting. I saw an older lady with a walker that was hunched over stuffing things in her purse. And I saw man, shoving things into his bag that he clearly did not pay for yet.

Where's Corporate??!! Store needs a serious audit!! Lazy employees, boxes everywhere, very…read moredisorganized!! Just because you're in a lower income area, doesn't mean the store has to look like trash!!! Compared to the Jones location, there's no comparison!!! People are having a hard time finding a job, these people don't seem grateful!