The owners at this store are extremely rude and unhelpful. Water quality is mediocre at best…read more Many other better water stores to choose from with waaaay nicer and more accommodating employees. Oh and don't make the mistake of thinking you can pay with a card. They will lose their ever loving minds and scream at you in front of other customers for $1.50 worth of water. Huge mistake going here. Save yourself!

I've been refilling my drinking water from sugarland pure water for at least 8 years. Mostly…read morefilling outside the store after hours. I was ecstatic when I found them because of the price and great tasting water. The water has a smooth mouth feel and clean taste. After so many years I thought I would pop in and talk with the owners and get to know them and know what kind of water I've been putting in my body everyday for the last several years. Upon entering I approached the counter to greet the owners with a smile and good afternoon, only to be ignored. After a few minutes I got the attention of the gentlemen and introduced myself and explained that I have been a long time customer and how much I enjoy their water. I explained that I was curious as to which method they employ in order to produce the water. At first he assumed I wanted to buy my own filtration system but then I had to explain that I just wanted to know what kind of filtration and treatment is done to the water. He immediately seemed upset, frustrated with me, and hostile at the same time. Pointed to the filtration system going across the wall and said look all this is how. I asked plainly if it was reverse osmosis, ultraviolet, carbon??? Before I could even finish my question he cut me of and said yea it's the osmosis. He grew more and more impatient with me in a store completely empty at that moment. So I thanked him for his time and went on my way. I was surprised and a little disappointed. The main reason I really wanted to know is that I had read an article stating that some water can be over purified leaving it devoid of minerals and other necessities of water, when consumed this water could take away from your supply of minerals in your body, or so I read. I hope the owner can be more respectful and informative to his customers. As I hear I am not the only person who has had the same experience.

I swear. Crystal Pure Water is open. I just bought 5 gallons of water from the dispenser. The store…read moremight be closed but water still flowing from this 24/7 operation. It is only 25 cents a gallon. The sign says 20 cents for members. So, I assume you can't get that price because the store is not open. But don't get mad to tell Yelp they're closed. Like the first tip said in 2015. The water is delicious. Normally, I stay away from water vending machine. But all the blue vending machines around here (The Home Depot and H-E-B) are all dried up or unplugged. This Crystal Pure Water is like oasis to me. What else can you get for 25 cents these days?

Love this store so much! Adele and Eddy are the sweetest people. They carry the best products and…read moreare very informative about all water and products in the store. I'm hooked! I come across town to come to this water tree even though I live by one 5 minutes away. You can't bet the experience they provide!

Eddie did a fantastic job of taking care of us and educating us on the benefits of alkaline water…read more He took the time to show us all the other wonderful healthy things in the store and we are definitely coming back.

great service and friendly staff. Easy to get and get out without the crowds you find at a grocery…read morestore.

Great customer service. I have tested the alkaline and was as advertised…read more Refill prices are really affordable, and I think it's even better than off the shelf at grocery stores

I thought all the Watertree prices would be the same. This location definitely overcharged me…read morecompared to the other locations I have visited. They did not have enough water to fill my order which was not big. I will not return. If you want the best price and don't want to worry about if they have enough water go to the supplier at 5757 Ranchester

Amazing exceptional service! The guy helped clean, rinse amd fill up both my 5 gallon jug. He was…read moreknowledgeable and provided me with the upmost respect. He went above and beyond and help load the jugs into my car. The old man was such a sweetie and I will definitely come back! I also like the fact there's a 24 hour water dispenser right outside if you missed the business hours. Very convenient for someone like me that get off work late at 6pm.

My husband and I had been wanting to get a water softener installed in our new home. We had…read morereceived quotes from Home Depot and Costco. But ultimately, we decided we wanted to go local. I'm so glad we did. Not only was the price absolutely a better deal, but the experience was great. John, the owner, is very knowledgeable on the different systems and you can tell this is something he is passionate about. He personally came out and installed our system to ensure that everything was done right. Our house did not have the water softener connections ready so he had his work cut out for him. The install took 8-9 hours in the TX sun and John and his associate worked diligently even under a heat advisory. They're a local mom and pop shop, definitely recommend coming here if you're interested in a water softener!

From the owner: We sell, install, and service Water Softeners and Reverse Osmosis (R.O.) Water Purification Systems…read morein homes and businesses. All of our systems and filters are made in the USA and assembled right here in Houston, TX. We carry salt as well as no salt Water Softeners and different Proline R.O.s including alkaline filters for a variety of different options to meet every household's needs. We also offer purified drinking water sold by the gallon and quality water bottle jugs for your convenience. Our filtration system is changed every 6 months and tested by the City of Houston's Health Department every 3 months to provide and guarantee fresh, clean, purified water every time for our customers.

They are very rude. I have been a client for many years of different water tree…read more I have come in with my service dog to all other stores and they have refused to let me have the dog in. It is a servia dog not an animal support. They are very rude ansensitive and they do not have empathy to no one. If I can put -10 I would have done it..

When I first noticed Water Tree was during a couple of BOTM (Burger of the Month) UYE's at Harwin…read moreStreet Mall. One was by Mike M last year and one was by Olivia K this year. I completely ignored the signs because those parking spots were taken by a church and other restaurants in the same strip mall. Causing me not able to find parking at Burger Palace of Texas at the end of this mall. What prompted me to come here was H-E-B stopped selling self-serve water. In fact they took the machine away so they can form a line to enter the store. Good news for me because I found Water Tree.