Great service here and fast eater was very refreshing . Cost not to bad at all , I would recommend…read moregoing

Love to just go in and out quick. I used to go to the stores like Safeway and Luckys but they are…read moresometimes very inconvenient especially if they are out of water. Found this place on Yelp and decided to swing by. They accept card BUT wasn't notified they apply a service fee. I paid cash one time and then noticed the price was different when I paid card since I didn't have cash on me that day. Would be nice to post a sign or let the customer know there will be a service charge. This way me or other customers can remember to bring cash next time. Aside from the payment, it's quick and easy to get your refills. No fuss and parking is plenty!

I think the downside of this place is the owner. I can come at opening, closing, or even the middle…read moreof the day, and she won't be at the shop. A few times she caught me while I was leaving and walking back to my car because her shop was closed. She told me that I could always call her and she would come over from where ever she is. At that point though, she needs to realize that people will not be willing to just call her because they are not going to wait around for her to get back to her own shop when they need water and have their own schedules to follow. It's hard for me to write this because she is a very sweet and helpful lady, who will actually help you put water in your bottles and cap them for you. But because she consistently is not at her own shop when there are multiple people waiting outside, I think she has to change her ways before people stop coming to her shop. I think her shop is the best to buy water gear though. She has water jugs, water containers, and water stands, among other things that she sells. She also sells them at reasonable prices, some of them even better than the prices you can find online. We purchased all of the above mentioned things for our friends as their housewarming gift and they loved it. I like this store but I just wish she either was at her store more consistently or hired someone else to be there on time and/or until the store closes.

I've been coming here since they were located on mission …read more Water use to be 30 cent a gallon after covid-19 it went up to 35 cent. With the membership you can still pay 30. The staff is super friendly. When she ran out of 5 gallon containers she informed customers when more came in l. She is always willing to help and the water taste great. There is also a fill station out side of the shop. Sometimes parking is tough but she provides carts to get your water back to your car

I've had 0 problems with H2O Water Company delivering to my business. Their drivers are so nice and…read morewelcoming, and their delivery timing has always been impeccable. That is...until this week. My business was supposed to get a water delivery June 10th. By 4:30pm our water had not arrived, so I called, left a voicemail, and sent an email asking if something happened to our driver. June 11th. No reply so I called and after the third call FINALLY got a representative on the line. No apology, no nice conversation. Just: "our driver ran out of bottles. Your delivery will arrive June 12th." June 12th comes and goes, no delivery. June 13th (today) 2 phone calls and an email...and finally at 5:48pm (almost an hour AFTER my business closed) I receive the email below. If I had received ANY communication prior to this stating they were moving office, I would've completely understood. But considering it's like pulling teeth to try to get information out of this company, I'm really hoping my business doesn't cut ties with this company.

This business is just AWESOME to work with! They got me signed up fast, have reasonable prices, and…read moreare super easy to communicate with. They also have a nice service coverage area while I couldn't initially figure out if they could deliver to my home, a quick e-mail is all it took to find out more. Would absolutely recommend!

Aquatic Collection is a standout shop if you're serious about reefing. Every time I've been in, the…read morestaff has been extremely helpful, friendly, and genuinely knowledgeable. They take the time to answer questions and make sure you're making the right decisions for your tank instead of just trying to sell you something. One thing that really sets them apart is the products they carry. They have items on hand that you don't typically see at other stores--for example, I was able to find a roller mat gearbox repair kit there, which is something most places don't even stock. That kind of attention to what reefers actually need goes a long way. Their coral selection is also on another level. They consistently have more unique pieces than just about anywhere else I've seen, which makes it a great place to find something different and add real character to your tank. One thing I really appreciate is that the owners are always there and involved. You can tell they genuinely care about the store, the livestock, and making sure customers have a good experience. Overall, it's a very well-run store with a strong mix of knowledge, customer service, and unique inventory. Definitely a go-to spot if you're looking for both hard-to-find equipment and standout corals.

Went in on a Friday afternoon to purchase fresh water plants, I bought 4 different species of…read moreplants, one in particular being "FOXTAIL". The very next day ALL the leafs of that specific species fell off! The other plants were fine , I then called Saturday the very next day to ask about either an exchange or a refund and I spoke to a representative named Mike whose immediate response was "no! there's something wrong with your tank" / "all sales are final" Mike offered no help or tips or nothing just simply blame my tank, which already has shrimp and fish and other vegetation that is doing just fine........ Definitely do not recommend buying from here unless you know for a fact, if something doesn't work out, you're screwed no refunds, exchanges, or any help. Bad bad business practice

I had high hopes of this business but customer service has declined rapidly. They state they…read moredeliver the water based on customer need, or within 24 hours, or sometimes within 1-3 business days depending on the area. Yea... no. Several times I've waited more than 5 days. It's frustrating. Calling in doesn't help. Looking at their app doesn't help since it doesn't seem to be updated in real time. Prices have gone up, quality has gone down. Currently looking for another provider.

The absolute worst water delivery service available. They are impossible to reach via email or…read morephone, their app always glitches with orders. I have had an open order for over one month that they have charged me for and no pick up or drop off had happened. No responses to any of my attempts for help and getting the water that we need.

Omar was quick to respond and helped vastly improve our kitchen sink. We had no idea how much…read moremaintenance we had been neglecting. He installed a hot water tap that connects to our current reverse osmosis system, and also helped replace some leaky pipes and installed a new touchless kitchen sink faucet. He also diagnosed a water pressure issue- which is where we really appreciated the educational part of his service. We had no idea those tanks had to be replaced every 5 years, and we'd have to check the pressure every 2 years! Amazing service, and my husband and I are so happy with the outcome and service he provided. He was also provided some freebies, like upgrading our soap dispenser for free, providing a mat to line our cabinet so we don't get water damage in case there's a leak, and a new leak detector because ours was faulty. I can't recommend him enough!

Omar was knowledgeable, capable, and professional. He…read moretrained me in the operation of maintenance of the water cooler. A trusted contractor. Thanks

Great selection of products and some of the BEST samosas I've ever had! Staff was friendly and I…read moreenjoyed checking out all the aisles. Everything was nice and neat. They also sold some plants like curry trees when I was there. Would recommend especially for the samosas!

I've been coming here for years! My family used to have to go to Berkeley to get rice, dal, or…read morespices (we live in Alameda). I really appreciate the proximity of this location to my mom's house. Over the years, the store has gotten better and better. There's always parking whenever I've gone. It's also right next to Lakeshore, so as a teacher, I really appreciate the 2-for-1 whenever I come here. It is very organized and clean. You can find so many options for rice, flour, snacks, vegetables, frozen food, etc. There are samosas and mithai. Sometimes there are long lines because I think a lot of restaurant owners come here, but it typically goes fast. If you register your phone number, on your fifth visit, you can get a free samosa (it's pretty new, so I haven't been able to enjoy this yet, but my next visit is my fifth one since they started this promotion, so I'm looking forward to it).

The owner is super helpful and knowledgeable. Went to get some plants and snails for my boy's tank…read moreand he helped us pick out some good ones.

This place is a Hayward staple, at least for aquarium aficionados. It has a great assortment of…read morefish, plants, and supplies overall. The owner is very knowledgeable and honest about the hobby. All you have to do is ask. Prices are good for the quality and variety of fish. The surrounding area can come odd as a little suspect but don't let that deter you from visiting. It's well worth the trip if you're in the East Bay and are looking for more than the big box stores can offer.

I received 4 quotes for a toilet replacement. It was very easy to contact Plumbing Care and…read moreschedule the appointment. They were on time and sent the quote in a very timely manner. Ultimately, 3 companies (including Plumbing Care) had almost the same price (differing by ~$100). Another was about 25% higher than the other quotes so I did not select them. Ultimately, I selected a smaller company, which was easier for me to communicate with. I called Plumbing Care, spoke to a receptionist, who asked me to email their sales department, and there was some miscommunication. It would have been nice to just speak to someone on the phone to ask my questions without having to exchange several emails. Given that a different person would be doing the work, there were just too many cooks in the kitchen.

I have used Plumbing Care Inc multiple times for plumbing and water heater issues at my…read moremulti-family apartment properties, and I consistently have a very positive experience--especially working with Technician Zhivko. Zhivko always makes himself available to address urgent matters, often on the same day, which is extremely important in property management. He is professional, highly knowledgeable, honest, and patient. He takes the time to properly diagnose the issue and does whatever it takes to find the best and most practical solution for his clients. It is truly a pleasure working with Plumbing Care Inc and Zhivko. Thank you very much, Zhivko, for your outstanding service.