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Bay Pure Water

4.6 (57 reviews)
InexpensiveWater Stores
Open • 9:00 am - 7:00 pm
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Reviews With Photos

Bottle with fresh water
Sabrina L.

Great experience. Went there twice for kangen and the other water which is also good and half price. Super knowledgeable and friendly. I was educated on water and this was helpful. Also, I got a new cap for my bottle that broke, on the house. So great experience.

As of August

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2 months ago

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3 months ago

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7 months ago

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5 months ago

Great service here and fast eater was very refreshing . Cost not to bad at all , I would recommend going

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10 months ago

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1 year ago

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9 months ago

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10 months ago

The water is so clean and delicious and they are always friendly. So glad to have this spot nearby!

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5 months ago

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3 years ago

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3 years ago

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2 years ago

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1 year ago

Good service very friendly, always clean, and good prices. I drive out from Oakland just to get my water from here.

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1 year ago

Good service if you need help with anything they will give you a hand and the prices are better then buying a regular water at the store.

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Photo of Owen M.
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2 years ago

Easy to fill up and go and very nice customer service. I only get the alkaline water so can only vouch for that

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5 years ago

Helpful 1
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6 years ago

Helpful 17
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3 years ago

Refilled 5-gallon bottle. This is a good place to get your water refilled. Place is very clean & quiet.

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4 years ago

Helpful 1
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4 years ago

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3 years ago

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4 years ago

Business owner information

Photo of Brandon H.

Brandon H.

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6 years ago

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4 years ago

Good water services. Price is not too bad. The owner is very friendly. Should do promotion to bring more business.

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4 years ago

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8 years ago

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3 years ago

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4 years ago

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5 years ago

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5 years ago

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3 years ago

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6 years ago

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8 years ago

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6 years ago

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6 years ago

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6 years ago

Very friendly service! Such a convenience in comparison to going into a grocery store!

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8 years ago

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5 years ago

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8 years ago

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8 years ago

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Page 1 of 2

Ask the Community - Bay Pure Water

Anyone ever test the water for ph level?

Hey Owen, anytime you stop by our shop we will gladly do a P.H. test for you right then and there, and also answer any questions you may have. I really hope this helps and… 

Do they do regular weekly delivery?

I've never inquired, but there's no signage that promotes them doing that in their store. The only signage of any significance is their bulk discount schedule. Buy more save more.… 

View All 6 Questions

Review Highlights - Bay Pure Water

“With several water options (such as Alkaline water), to the warm service by the owners, this is my go to place.”

Mentioned in 20 reviews

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People searched for Water Stores 672 times last month within 10 miles of this business.

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Water House - Entrance from parking lot

Water House

4.7(22 reviews)
2.1 mi

So, its late November 2025. I see on the Castro Valley Vibe IG page about a promotion being…read moreoffered at the Castro Valley Water House for gallons of water. I'm thinking.. " I like water. I like to support my community." So I go in the beginning of December 2025, and talk to Eric I believe. I inquire about a membership and he's all jolly about it and said sure, let's do it. My gut told me, something was off by his reaction. Folks. Listen to your gut. I go a few weeks later in December during the hours of operation. Door is locked, but someone is in there. After a few minutes. They begrudgingly, let me in. I get my water and go. The next time I go to the Waterhouse, its about two days after New Years. There's a sign on the door saying. "Water House is no longer available at this address. If you have any questions or need water service. Please contact Water House directly. Thank you for your cooperation. " Mind you, there is zero contact information on the sign. Luckily, I grabbed a business card the first time I went to this business. So I email them. No response. Then I text the number with my concerns. The response is that they will Zelle or Venmo the money that is owed to me. I probably got about 10 to 12 gallons in total out of my membership. They tell me that they are waiting for the Attorney records and to get back their binder with the memberships and that if I know of any locations they can relocate, to let them know. I don't know any locations. They then tell me I should get a refund within a month. I wait a month and a half and text for updates. No response the first text. 2nd Text, they tell me that they are meeting with lawyer the next day and that soon after they would send me my refund via Zelle. Since that day in February, I've reached out every month since, and NO RESPONSE. Am I salty about it. Without a doubt. I'm sure I'm not the only one that is dealing with this. It's one thing to close down a business. But to then lead me on and say I will be getting a refund soon and then just stop responding. Not cool at all.

This place is always clean, and the customer service is outstanding. The owner is incredibly nice…read moreand friendly, which makes every visit a pleasant experience. The purified and alkaline water are the best around--so fresh and high quality. I also love that we can bring our bottles in, have them sanitized before refilling, and the prices are very reasonable. Highly recommend this place to anyone looking for great water and even better service! Attached is a picture of 5 of the 6 bottles that we have sterilized & refilled on a monthly basis.

Photos
Water House - 8 faucets for purified water

8 faucets for purified water

Water House - Ozone pressure rinser and 4 alkaline water faucets

Ozone pressure rinser and 4 alkaline water faucets

Water House - Containers for sale and front desk

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Containers for sale and front desk

Bay Pure Water - waterstores - Updated October 2026

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