Our hot water Heater went out over the Easter Weekend that left us high and dry. We contacted Niko…read moreover at Vuksani Service Group on Sunday, was contacted shortly there after and we discussed the details of the Job and the model of the replacement water heater wanted. We set up an appointment for early Monday morning and Niko was there promptly and even made arrangement to arrive earlier than we first agreed upon. Niko arrived on time, reviewed the current installation, provide a more than fair price for the job and once agreed upon, had the model water heater I requested with a service crew onsite within 30 minutes. The job was completed within a few hours and the water heater was fired up without issue. Their crew was professional and respectful and after only a few hours, we had a new water heater installed. They even corrected some faulty plumbing mistakes made by the last "plumber" that installed the prior water heater. Niko returned a bit later in the day to inspect the work done by his crew and to sign-off on the job. These guys are my new go-to plumbers for my house in Queens, NY. Prompt, courteous, a skilled, professional team and a great price. That is a combination that is hard to find these days.

My water heater was 25 years old so when we saw water coming out of the bottom I knew we needed a…read morenew one . Guess where I looked ? Yelp of course ! The recommendations were looking good so I called Vuksani Service Group ! They were at my house the next day, very nice guys they took the old water heater out which looked very difficult to do because my stairwell is narrow and it was heavy and they installed the new one. They offered a discount for a cash payment and to call Nico if there was any problem. I did call about the water temperature being too hot and he texted back promptly with a solution ! I'm very pleased and will be calling them again if needed !

Easy to schedule a repair appointment. The guy who came over was so respectful that he took off his…read moreshoes when he came inside my home. Did some work repairing my sink and the bill was sent to my phone so I didn't have to worry about paying him in cash. Since they handle lots of other work I plan to use them again in the future.

I talked to a Robert and he was able to come over the next day to look at my broken shower and…read morethen, he disappeared. My house is over 100 years old with lots of things constantly breaking down so I reached out on Yelp for help. From their pics, RHS seemed to know their stuff so I decided to go with them. It was disappointing that Robert decided to be MIA after the viewing and ignored my texts.

Prompt, reasonable, and did a great job! Will definitely hire again and recommend to othersread more

I would give no stars if possible. He temporarily fixed my problem only for it to get worse; had…read moreto call him back & tell me that he would have to come again & charge more money. No thank you. Stay away.

Johnathan was wonderful - prompt, detail oriented and went above and beyond with excellent service…read more Thank you, Johnathan! I'll call Roto Rooter again and ask for you if ever needed in the future.

Despite being the operator and lead holder and being able to make changes to my space - they wanted…read morethe owner (not management company but owners on the phone) before changes were made. If you're in NYC, I'd suggest using another option. They also sent an unlicensed plumber to quote me.

Was very pleased with the service and care provided by this team- they arrived in less than 30…read moreminutes and assisted with a very stressful situation with ease, calm, and knowledge. Highly recommend!

Schaaf has handled all my plumbing issues for the last 25 years. Recently we were going out of town…read moreand noticed water stains near hot water heater in mechanical room. Schaaf came within a few hours, diagnosed and fixed issue. The pressure release valve required replacement. very much appreciate their quick response as always. Give them a try. They will more than answer the call and explain the issue and options. Thank you Schaaf and Jimmy!

Truly ridiculous, unprofessional company. I called over the phone to ask if they could come to fix…read morea clog. I shared that I was having low water flow in my toilet as well and thus experiencing frequent clogs. I'd ask if they can both unclog the toilet and to evaluate my toilet to see what the problem is. When I called, they gave a quote for 20 mins which was way faster than I expected! Nevertheless, they were late, taking an hour to come. That alone isn't the problem but without clear communication, it makes planning difficult. He did text that he was 18 mins away, 20 mins into the wait. And by that time, he was 20 mins late from that estimate. He came into my apt and QUICKLY fixed the clog with a drain auger (?). It seriously took 1 minute. I asked him if he could then take a look at my toilet as well to see WHY I keep having this problem. He takes one look at it and says you need an ENTIRELY NEW TOILET and quoted me $600. He didn't look at the tank, do any sort of inspection. I said wow that seems extreme to have to replace the whole toilet, you haven't even taken a look. He said he knows these sorts of toilets and that I'd need a new one. I asked him to send me a quote so I could share with my landlord. Never received the quote! He charged me $150! I get that is the service fee but I don't think that's fair for 1 min of work and not even taking the time to inspect the toilet to see what could be wrong with it. Asked another plumber to check out my toilet. They replaced some parts and now it's flushing appropriately. They had much better prices and better professionalism. Please don't waste your money on this company.

I needed a shower cartridge replacement. I spoke with Udi and he was very professional and…read moreefficient. They charged me a reasonable price and I am very happy with the service. Will definitely use them in the future if I have a need of plumber. Maria

Probably the worst customer experience I've encountered. Scheduled to make repairs to a damaged…read moreceiling but threw a temper tantrum like a 4 year old. To their defense, they had to deal with management companies that required more approvals necessary but still didn't have to behave like a child. "I don't want to see another email regarding this" is what they said. Lol. They forget we're the clients and their number one job is to make sales.

Daniel and John came within an hour of my request to service my bathtub faucet . They did such a…read moregreat job in replacing the faucet kit and the seats in the valves in order to solve the leak issue! They were great and I would use them again in a heartbeat!

A+ indeed. He's done a number of services for us and I wouldn't recommend anyone else. He came to…read morefix a leak in our water heater (I think) in the middle of the night Christmas eve. Has done ALL our plumbing since. 100-year-old brownstone.

A+ ! We had a burst pipe. He responded to my request quickly, showed up when he said he would,…read morefound the break quickly, and got it mitigated along with a plan to resolve it completely later, all at a fair price.

Service was great! P&H Unlimited were able to come see what the problem was when our furnace gave…read moreout on Tuesday. They said they could do the work the next day starting early and spent all day Wednesday removing and replacing the furnace. They were even able to offer financing assistance which was a very simple process and very helpful due to the cost. Considering the time it took to complete and the cost of a new furnace - the price tag was reasonable. Thank you Eddie and David for all that you did!

We had a water leaking from the shut off valve in the bathroom and the fill valve was not working…read moreproperly. Didn't want to go through the hassle of YouTube. Eddie was prompt, honest and got the job done. Really pleased with the work.