We explained what the problem was with our washing machine before they came. The guy showed up and…read morelooked at it for 1 minute and immediately said the grinding and loud noise means the washing machine is done and would cost just as much to buy a new machine. So we paid $125 for someone to come and immediately say it's not worth fixing. I think they knew ahead of time it wasn't worth fixing but sent someone out anyway and took our money. Just didn't sit right with us. On another note the tech that came out was very nice and explained the situation. We just feel robbed.

Our LED board light went out in our fridge. Called and ordered a new one since we were still…read moregetting power to the plug. The new board did not work as well so we called Thomas Home Services. They were nice on the phone, stated they would charge us a tech call fee to come out and determine what the issue was which is understandable. They stated after they figure out what the problem is, they would apply the $125 service call to the bill if we moved forward with the repairs. After the service guy came out, which he was very nice and knowledgeable, he stated it was the 2 small switches in front and our transformer underneath. Stated it was $680 - $125 for everything. We agreed but they stated they had to order the parts and they would come back the following week around Tuesday. Tuesday came and we did not hear from them. I called them on Wednesday and they stated the parts came in and would have someone call me. Again, another day went by and no one called. I had to call back in where they told me they could not come out until Tuesday or Wednesday of the following week and would put us on the 1st stop at 8am. We scheduled for Tuesday. 8:20am came by and no word. I called and asked if someone was coming and the lady stated the service guy had to stop by the parts store to pickup the parts and then would head our way. The guy finally showed up at 8:45am. Mind you, I was advised the previous week by 2 people the parts were in and they already had them on hand. After the service guy installed the 2 switches which took about 10 -15 min, he started on the transformer. After we swapped out the transformer, he proceeded to advise us that it was not the transformer but most likely something with the internal wiring and they would have to pull the built in fridge out and start to tear things apart to find out where the break in the wire was bad. We did not want to spend the money on that. They ended up billing us $400 for 2 switches. I spoke to the manager and he stated they don't charge by the hour, just what the billing time states for the parts. I asked him for a breakdown of labor and parts and he stated they don't do invoices that way. I would assume it is THEIR way of covering all the labor they did on our fridge for something that did not need to be replaced which they misdiagnosed from the beginning. Now, here comes more horrible service: I looked under the fridge to see how things were put back as I had a bad feeling after what they did on the above. The service guy only put 1 screw back on to hold the cover plate. He did not put the other 2 screws on. After I took the cover plate off, the service guy did not put the transformer cover back on as well. He shoved it back under the fridge and put all the screws under the fridge laying on the ground. Every time you call this place, they asked you how they can put a smile on your face. What a joke. I would never use this company nor recommend them. They did not finish the job and wasted our time/money.

I want to give a huge shoutout to Benjamin! We had a leak that had been evaluated by three other…read morecompanies, and none of them were able to properly identify the source. Benjamin went above and beyond to track it down and solve the problem. Throughout the process, he communicated with us exceptionally well, which made a very stressful situation much easier to navigate. On top of finding the leak, he also noticed an issue with our AC in the attic and helped us identify the source of that problem as well. I can't say enough about Benjamin's professionalism, attention to detail, and genuine dedication to helping us. He truly went above and beyond in every way, and we're incredibly grateful for his hard work and expertise. I would highly recommend him to anyone who needs an honest, knowledgeable, and thorough technician.

Tyler was awesome…read more................................................................. ... ..... .............Mic drop!

Javier, the plumber, is very honest and detailed. He shows…read moreyou what is wrong and explains how to fix it. In fact, he will tell you what other things need to get done and give you an estimate if you ask for one. He gets the job done. His price on replacing two shower cartridges were reasonable. Javier, definitely knows what he is doing, is very experienced, and very nice.

What a waste of time. To the "hansen family" dispatcher i talked to, sent photos to and said "if…read moreyou this job isnt up your alley, do not waste my time." Hansen Family: Gotcha... continues to waste my time. Hired these guys to come look at leak coming thru vent, gave me no explanation. I sent them photos prior, asked them if they had 0 roofing experience to not accept this job. Low and behold has no roofing experience, told me my brand new 12 year warranty AC setup looks like a$$ & then asked for payment. To the hansen family dispatcher: Next time, just dont lie and be straightforward instead of worrying about bookings.

I have now used Talbot on more than one occasion, and they are fantastic to work with. They take…read moregreat pride in doing their job, are professional and do a wonderful cleanup even on messy jobs. After I made my appointment, they told me when someone would be coming and even sent a picture of the plumber who was on his way so you could trust you were letting the right person in. I prefer to deal with local family-owned business where possible if they do a good job at a fair price. I would highly recommend Talbot Family Plumbing to fix any of your future plumbing needs. Once you use them you will be a repeat customer I'm pretty sure.

Getting ready to go on vacation, i noticed water on my living room Ceiling. I called Talbot…read morePlumbing, and they told me they had someone nearby and they would be to my home in 30min! The owner, Trevor Talbot arrived himself in less than 30minutes. Quickly troubleshot the issue to a leaking o'ring on my bathtub overflow. He was polit, professional and cost was super reasonable. Thank you so much for taking care of us so quickly!!

I'm absolutely thrilled that I chose this company for our plumbing issues - they've truly been…read morephenomenal! I'm deeply grateful and can't thank them enough. These exceptional professionals shine with their prompt communication, surpassing any other company l've dealt with. Their prices are wonderfully reasonable, reflecting their family-oriented approach. Professional, courteous, and consistently exceeding my expectations in every way.

Thank you sooo much Rich for the quick response and providing insights on the water leak, isolating…read moreit to an irrigation leak, and turning off the water. Even though it didn't end up in the end resulting in plumbing estimate needed, you took the time to help walk me through how to turn off the irrigation water main. That speaks volumes, thanks so much!

WHAT plumbing came and diagnosed our issue quickly, an issue a previous company could not find…read more They are honest and very knowledgeable in plumbing issues. I totally can recommend WHAT plumbing!

If you've ever found yourself in a tight spot (or with tight filters), look no further than WHAT…read morePlumbing. I was practically at my wits' end, wrestling with three over-tightened whole house water filters that just would not move. I had tried every remedy and YouTube tutorial under the sun. And after I had wasted enough money on filter wrenches, straps, and other Amazon best sellers, I decided to swallow my pride and bring in the professionals. Enter the dynamic duo from WHAT Plumbing. They were friendly, professional, and they arrived within an hour of my call. You know that old saying, "It's a two-man job?" Well, this was definitely the case. These guys weren't just swift, but they put in some serious elbow grease, spending ample time to carefully crank off our stubborn filters -- with the precision of a surgeon and the strength of the Incredible Hulk. I'll also admit, there was a part of me secretly relieved that it wasn't a total walk in the park for these guys either--affirming that I didn't simply forget to turn off a valve or switch somewhere along the DIY route. Now, I'll mention cost. In a world where you often pay a premium for urgency, WHAT Plumbing was incredibly fair. Considering the amount of extra effort they had to go through, I'd say more than reasonable. So, will I be calling them again? Absolutely. For their timeliness, efficiency, and for not making me feel like a moron who can't break loose his own filters -- WHAT Plumbing has earned a customer for life. If you find yourself up against a serious plumbing challenge, do yourself a favor and call these guys before going down the Amazon best sellers list. You won't regret it. Now, if you'll excuse me, I have some return shipping labels to go print.

Had a great experience with Dustin at Phillips Plumbing. I had purchased my own softener and RO…read moresystem online and was getting some crazy high 'corporate' quotes from other places. Dustin was a breath of fresh air, he was professional, fairly priced, and clearly knows his stuff. He did a custom copper bypass manifold and added a soft water bibb in the garage which is a huge plus. He even took the time to educate me on the settings and maintenance. If you're looking for a pro in Mesa who actually cares about the quality of the install, Dustin is your guy. 5 stars.

Noticed our much corroded vacuum breaker for irrigation was leaking and reached out Phillips via…read moreYelp on a Friday afternoon. In a little over an hour I had a response that provided a quote to fix the leaking part and rebuild the hose bibb that was attached (also corroded). They provided a clear description and pricing details so we could make an informed decision. Once accepting the bid, they were able to get us on the schedule for Monday, which exceeded our expectations. The plumber gave us a heads-up when on the way with an ETA, and showed up on time, within the provided time slot that we were given on Friday. Once the work was completed, they walked my husband through what was done and they even painted it to make it look cohesive and finished, which I very much appreciate it considering it's on a visible side of our home. Thanks Phillips for being prompt, communicative, and doing quality work. Will hire again for any future plumbing needs that may pop up!