Well, hooray for delivery person Malik! I finally got my extremely heavy glass bottles of water…read moremoved to where they should have been in the first place. Communication from the Primo Brands main office still wasn't great; he thought he had been assigned to pick up empties. But I explained the situation and he was more than accommodating. It was frustrating to get email confirmations for two different days; Primo thought they were being nice by setting the appointment earlier - but when they didn't cancel the first confirmation, it just made for confusion when you're trying to plan your week and you end up blocking off two full days from 8a-5p ( they aren't able to narrow your delivery window until well into day of delivery).

Final update to the saga: so we FINALLY got our water delivered in mid-August, two months late from…read morethe original scheduled date. But the terrible service still wasn't over! Previous phone reps over the two-month nightmare of cancelled/rescheduled delivery dates kept promising to waive the delivery fees and comp us for several free bottles to make up for the delays. But lo and behold, when I checked our account to make sure those credits were properly applied, Ready Refresh/Primo CHARGED OUR CREDIT CARD FOR EVERYTHING. When I called to complain I very specifically told the rep they needed to give us a refund back to the original credit card, NOT an account credit, as we were not going to be ordering from them again any time soon. Sure enough, when I checked back the next day, they did exactly what they were told NOT to do and gave us an account credit instead of refunding directly to our card! It took several more phone calls over the course of a week to get this final mess fixed and finally get our refund. ZERO STARS EXPERIENCE FROM BEGINNING TO END. We've switched to a small independent local company for delivery and couldn't be happier. They may not have a fancy website for online orders and scheduling, but they actually answer their phones quickly, you speak to a live person instead of going through endless unhelpful automated phone trees, we can schedule deliveries with just a few days' advance notice, and they actually deliver on time! The difference in quality of service is like night and day.

Horrible thieves. Won't cancel service keep forwarding you on calls each department saying they…read morecan't help Billed for filter changes quarterly and it's never been changed and can't get credit card removed. Now can't get refund for bottles we have left over

Absolutely HORRIBLE! They merged their accounts with primo and have been struggling to deliver…read morewater for months! They schedule and never show up. Below you will see the information for Drink More they are amazing and reliable, with quick delivery options with no extra fees. 301-417-9333! Call and experience what good service is supposed to be!

This system works very well and is easy to install. I purchased the under-sink filter and the…read moreshower filters bc I live in NYC. Totally improved the taste so I drank more water. Hair and skin less dry. Best of all apartment dwellers, you can take it with you. Make the investment. You won't regret it. PS I had a handyman install mine but it could be DIY.

Great system. Love the ease of managing our subscription and peace of mind from clean water. System…read moreis super easy to Install and replacing filter takes 2 minutes.

I am incredibly frustrated with the  service that I have been receiving this entire month. I was…read morescheduled to get a delivery on 08/06/21 that was pushed back to 08/13/21, I contacted you guys and was told that a driver was sick and this is why I did not get the delivery, EVEN THOUGH IT SHOWED UP AS DELIVERED AND I STILL HAVE THE CHARGE ON MY ACCOUNT. After contacting you guys you said that it would be credited back to my account and it has not been. This delivery was rescheduled 08/25/21 and when the delivery did not come I contacted all of you again. The gentleman I spoke with on the phone informed me that he contacted the route manager, Eric, and that the reason the water wasn't delivered was because they could not get into the building, which is a lie because the front desk staff is always down there, as well as this is different from the previous statement saying the water wasn't delivered because the driver was sick. that he would pick up the bottles tomorrow and make a delivery on the following day 08/26/21. The operator then said that he spoke with the route manager who then confirmed the water would be delivered 08/26/21. It is now 08/26/21 and the bottles have not been picked nor have the extra bottle been delivered. The young lady I talked to on the phone said that on the account it did not show the bottles being scheduled to be picked up or delivered today and the earliest date was 08/30/21. She then said that there is a SEVERAL WEEK DELAY that has been going on and I should have been notified about this. THIS IS THE FIRST TIME I AM HEARING this and frankly at this point I feel I have been 1) Lied to and 2)Getting the run around at this point. I am very upset at the sheer unprofessionalism of the Richmond team here and Eric, and need to know who I can talk to about this situation because this is absolutely ridiculous at this point.

This company is absolute trash.. I have talked to two different supervisors, one promising to keep…read morein touch as the issue is worked through but has failed to maintain this.. Here we are a month since my last delivery and still no water. I had a driver come to my house, take the bottles but leave no water. Since this pick up of bottles, crickets front he company. They have shifted my delivery date multiple times. And now the delivery I was suppose to have today has been moved to 5 June. At this point that will be more than a month without a water delivery when my scheduled deliveries is every 2 weeks,. The excuse I have heard is due to the rebranding blah blah.. This should have very little impact to your customer base if this was planned out and organized appropriately. At this point the company might as well pick up their equipment and close my account. When people are spending the amount of money for a service, the response is beyond unacceptable nor really compensating to keep a customer. Just shameful but the best way to let companies know this is not okay is by not spending our money with them. I can't post the review without a star rating.. Honestly, the company does not deserve even a 1 star rating but it is definitely the minimum I am giving just so I can post this.

Best water in the B terminals! Beats paying 5 bucks at nearby establishments. It's a popular spot,…read more& service is quick: there was rarely a line when I was there. Ambiance is ok, I wish there was a better view of the planes & such, but after filling your bottle, there's plenty of nearby seating with a view of the runways

Hey yall, Every…read moreWhole Foods is a lil different! This one had ALFADO PASTA W BROCCOLI at their hot bar, as well as wings, and chicken bites with buffalo sauce and they normally don't have that everywhere!! I tasted samples of things and didn't get a big full meal because I wasn't that hungry but I did buy fresh produce which I love cucumbers and lemons so I got those too! I went to 3 whole food locations today lol can't get enough of my fav hot bar food! They always have the good tenders, mash potatoes, mac cheese and veggies! Never a bad experience at a Whole Foods cuz their staff is always polite and working minding their business or complimenting me... Anyways! Good place to eat and they do have an upstairs area for you to sit and get your laptop with free WiFi and eat! No one is forcing you to leave!

Very walkable Whole Foods in a central location around DuPont area…read more Attached garage with free parking they will validate when you make a purchase. Tables outside to sit and dine and all the options you expect. They have a large bakery and hot food and salad bar. We easily found all the drinks, snacks and baby items we needed for our weekend away here.

This is our go to store. Being gluten free and trying to be organic and local, this is as good as…read moreit gets. This store is fairly small so you won't find the variety of large stores, but it has most essential stuff and is within walking distance for us. The staff also treats us well which is nice.

A good place for organic groceries. In DC there's a few locations, including this one. Yes! Is a…read morelocal chain of organic grocery stores. Each carry a lot of healthy items and stuff that's hard to find. This one is located in Adams Morgan. Good selection even though it's not big. It looks a lot smaller than other locations. This only has a couple aisles and there's not much room to get through. It makes it feel claustrophobic. The prices here are pretty good. Fresh produce much fresher than at a typical chain. There's not a whole lot here because of the lack of space. I like this location because of the area. It's too bad it's not close to a Metro station. There's also nowhere around here to sit or any tables.

The coconut crab wrap makes me forget that I'm eating a raw vegan meal. The coconut flavor is…read moreapparent, but the blend inside the wrap accurately imitates a crab taste. The moss Mac and cheese feels more like an Asian take on pasta, with a texture similar to a Filipino pancit. Still, it was tasty and I'd order it again. The wild fries are crunchy, a texture almost similar to an apple but it's seasoned and covered with a slightly spicy sauce. The menu is creative, the flavors are unique, and the world is better with places like Cane and Coconut.

Today I had the opportunity to visit this store. I was highly impressed. I love the freshly…read morepressed coconut water this is my absolute favorite part of the store. The prices were kind of higher but well worth it. The coconut water was $15 for a 32 oz bottle. But it's definitely worth it. I do recommend stopping by to support!!!

As an executive of an HVAC & mechanical firm, I understand the value of having solid uniforms. Our…read moremechanics rip the their pants all the time, and our sales team enjoys a polished but tactical look. The 5.11 gear withstands all weather conditions, and even the most rigorous wear. Whenever our techs are in the neighborhood, we send them to Mike to get outfitted. He is always hospitable, professional, and mindful of their needs. I recently stopped by to grab some gear myself, and I have to tell you I understand why my team adores him! If you're in the area and you're looking for quality gear that washes well and performs better than anything on the market- stop in and be sure to ask for Mike!

I'll start my review with the positive. The guy who answered the phone was professional and…read morecourteous. I called ahead to make sure they had the pants I wanted in stock.... they did not. I then confirmed the other items I wanted were in stock. I asked if they would be open until 7pm as it states online. The man stated they would be closing a bit early today (no big deal). I said okay, is a little after 6 gonna be too late? He advised thats fine. I drove for an hour and 5 minutes arriving at 6:12 to a closed store. Fantastic. I wonder why we all just shop online now.