KEEP AWAY!!!! I asked them to replace my watch glass. They said they will put the same as the original glass but in the end they put a plastic glass as opposed to the original mineral crystal arguing that's the best they could find. They should have told me in this case they couldn't do it as agreed. Then they kept lying arguing that they said 'similar' not 'same', that such glass cannot be made of crystal, that it does not exist, that what they put is the original etc... all bollocks. They still charged me £55. They are so disrespectful to their customers, that one of the staff comfortably admitted to me that they also lie when they set the price range: as a rule they will always charge the maximum. As he saw I wasn't happy he didn't charge me £60 though but £55 instead (the price range they originally gave me was from £50 to £60). In short: they are technically incompetent, terrible customer service, rude, stupid, and harmful. DO NOT GO THERE. I have already notified the watch manufacturer not to recommend this place to their customers. read more