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    Washingtown

    3.4 (53 reviews)
    InexpensiveLaundry Services
    Closed 7:00 am - 10:00 pm

    Washingtown Photos

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    Machine burned or ripped holes in my shirt. Female owner blamed me, said I put bleach on it.
    Liz G.

    Today I did a load of laundry - a normal load of shirts, no different from the dozens of times I've been here over the last nearly 4 years. When I took my shirts out, the one in the very front of the machine - the first one I took out - had big holes in the front of it. I was shocked. I immediately went to get the woman who works here and thought she'd be helpful and reimburse me for my shirt, since she's always been nice to me in the past. Hell no. She berated me that somehow *I* had burned holes in my shirt. What?! She kept saying there was nothing wrong with the machine, but clearly there is seeing as it ripped giant holes in my shirt! Then she said the shirt is old - NOPE, it isn't. Then she said I got bleach on it - NOPE, I've never used bleach a single time in my entire life. Ultimately she said I put bleach on the shirt and handed it to me and walked away. I've been coming here for almost FOUR YEARS and she thinks this was a long con to get $20 for a tshirt out of her? Screw this place.

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    8 months ago

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    8 months ago

    Half the machines don't work. It gets very packed so prepare to either wait or go early to beat the crowd.

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    5 years ago

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    11 years ago

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    Page 1 of 2

    Ask the Community - Washingtown

    Review Highlights - Washingtown

    They have been doing my wash and fold for years and I am always amazed at the outstanding customer service.

    Mentioned in 5 reviews

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    Berkland Cleaners - Dry cleaned satin dresses

    Berkland Cleaners

    (182 reviews)

    $

    I stepped in yesterday afternoon with a suit, a jacket, two shirts, some pants, and a lot of fear…read more The man working in the front assured me there's nothing to be worried about and that he would have everything ready by the next morning at 8 AM. Amazing work, very early as promised, and with a smile on his face. I could not recommend this place more. To top it off, I came in in the morning at 8 AM, with my graduation stole, which had been folded by the embroidering company, panicking, a little more again, and he again assured me that there is nothing to be worried about and pressed it right there on the spot without a moments notice. Amazing people, and a great business. Don't look any further.

    This place is the real deal. The service is excellent, the prices are quite reasonable when you…read moreconsider they focus on using non toxic chemicals that are good for their workers and also your clothes. The people that own it are an absolute delight to work with and they can turn your clothes around quickly when you need them to. I've used them for everything from shirt laundry, dry cleaning, alterations and repairs and they always deliver to a very high standard. The one time they didn't get it right first time it was no big deal and they turned it around immediately with no additional charge. They are also very good at managing expectations. I took in a jacket that had a bunch of stains in it and they said it might not come out, but they managed to get 95% of the stains out. I love supporting small businesses when I can and Berkland is a great example of a local business that gets it very right, all the time.

    The Laundry Room

    The Laundry Room

    (84 reviews)

    $$

    West Berkeley

    I normally go to another spot on University but they were closed on Easter Sunday…read more Since it was still early, made me way on San Pablo and noticed this spot. Parked in front since I was unaware of rear parking. Arrived and only 1 other person washing. Noticed I had to download an app (another one to add to the list) and it was a breeze. I did observed an attendant who was busy with the shop vac cleaning out the dryer vents as well as doing loads of laundry. The area is maintained cleaned and no machines out of order. I did run into an issue and approached the lady who I observed cleaning. Catherine when asked her name reset the dryer since it went crazy after trying to add more time. She reset it and asked me how everything was going. Guess it was obvious it was my first time. Lol Highly recommend and great place.

    ## Review: The Laundry Room (Berkeley & Oakland, San Pablo)…read more I've been to both Laundry Room locations--Berkeley and Oakland--and funny enough, they're both on San Pablo. I actually ended up at the Oakland one by accident (directionally challenged over here!), but I'm glad I did because both spots are equally impressive. Over the past year, I've dealt with housing instability, which means I've spent a lot of time in laundromats across the Bay Area. For me, keeping my clothes clean is a way of maintaining dignity and stability when life feels chaotic. Right now, I'm staying with friends and doing laundry for their whole household every week, so I've become something of a laundromat connoisseur. And let me tell you--The Laundry Room chain is hands-down the nicest laundromat experience I've had anywhere. ### What Makes Them Stand Out - **Top-notch machines**: All brand new, spotless, and seemingly sterilized daily. - **Attendant always on-site**: Unlike most laundromats where you have to call a number and wait for help, here there's always someone present, constantly cleaning and keeping everything in order. - **Cleanliness**: No moldy, grimy machines like you find elsewhere. Everything is sparkling. - **Amenities**: Bathrooms for customers (rare in laundromats!), free Wi-Fi, flatscreen TVs with live sports, and even free coffee. - **Atmosphere**: Chill enough that I once brought in some fried chicken from down the block, and no one batted an eye. ### Practical Perks - **Parking lot in the back**: Huge plus in the Bay Area. - **Machine sizes**: No super-small washers here--the smallest is a medium, starting at $5. Perfect for big loads. - **Neighborhood extras**: Right on the block you'll find two fantastic Mexican supermarkets and a fantastic Arab market (house made baklava!) all of which accept EBT. ### Final Thoughts After visiting laundromats all over the Bay, The Laundry Room has become my go-to spot. Between the cleanliness, amenities, and friendly staff, it's a five-star experience every time. Whether you're in Berkeley or Oakland, you'll feel comfortable doing laundry here--and maybe even enjoy it.

    Louisa's Wash and Fold

    Louisa's Wash and Fold

    (10 reviews)

    Downtown Berkeley

    Louisa is a great seamstress who does good work at fair prices efficiently…read more She hemmed a dress I had for a wedding to attend in two days, and charged just $25. She's runs her business alone, so don't get mad if she isn't at her shop or misses a call. She's worth it. She sometimes brings customers to change so she can see them in the garment that needs tailoring, or other work around the laundromat, and places a sign on the door. Give her a call and she'll be back in a jiffy. She only accepts cash so bring some, or prepare cash for when you pick up.

    This place is terrible for dry cleaning for this reason...the service is awful and the clothes were…read morenot cleaned. I don't know who the person was the owner or whoever that I meet and I don't care at this point but she looked me up and down, told me it's all cash here and sat down as if that would make me leave. I should have left as that was the sign of more horrible things to come. I told her ok I can pay cash, can I drop these things off, 3 dresses, two suit jackets and a pencil skirt. I'm classy and sometimes I think my class will rub off on haters..wrong again. One dress was white on top and black on bottom she said this will bleed too hard to clean but will try. She stuck tape all over it and put it to the side the rest she slid over not really looking for stains. I didn't have any stains to report but most of the time cleaners will at least look at the stuff before putting to the side. She told me ok pick up Monday. Didn't offer a day or ask when I needed it. My manager recommended this place so I thought let me give her a chance maybe the clothes will come out clean and looking good. I come Wednesday and a sign on the door reads gone till 5/30 vacation, sorry for the inconvenience. Say what now...so you couldn't call me and the other 3 to 5 people whose clothes are here that you are going on vacation for a month. You couldn't tell me that when I dropped off my clothes. TERRIBLE!! Now I'm a nice person most of my reviews are 5 star I don't really do 1 stars or 3 that much unless it's necessary. I come in on 6/01 I pick it up and let me son count the money whole time she's frowning. Ugh so I take home and look at my white and black dress dirty, same stains. I took the dress to my usual cleaner Flamingo a block away and they cleaned it as they have before. I don't usually toss out race but I went in with my Russian manager first time totally different experience that's why I came...never ever again. Black people can pay cash and deserve the same treatment. Keep your money go anywhere but here.

    Great American Cleaners - Here I am wearing the blue ball gown that Great American Cleaners of El Cerrito, CA, altered in less than two days!

    Great American Cleaners

    (579 reviews)

    $$

    I stumbled upon this location completely by chance while desperately searching for same-day…read morealterations. I was in a bind and needed help fast. When I called, I explained my situation and was met with encouragement to come in so they could evaluate the issue and see if they could help. Upon arrival, I was greeted by Jessica--though she wasn't the person I spoke with on the phone, she turned out to be an absolute miracle worker. I showed her my dress: a beaded, sequined piece with a very high split and delicate tassel detailing. Without hesitation, she asked a few questions and immediately offered to hand sew the split down to a more modest length and she'd do her best to make it work. At that time I was desperate and would accept anything. Jessica spent about 15-20 minutes hand stitching the dress, freehand, with no measurements. I left hoping it would hold up for my event and let me tell you... it was flawless. I didn't even try it on until the night of, and it fit. The split was perfectly adjusted, the stitching held strong through dancing and a bunch of movement, and the dress looked untouched in terms of its original status. Jessica went above and beyond--not just with her craftsmanship, but with her kindness, speed, and willingness to help someone in a pinch. The entire staff was welcoming and supportive, but Jessica truly saved the day. I'll be recommending this place to everyone I know and will absolutely be returning for future needs. I still owe her lunch... or at least a gift card! Thank you, Jessica--you turned a stressful moment into a beautiful memory.

    I had a 70s party to attend and the pants I ordered was as extremely big I was able to get help the…read moreday before the party which typically doesn't happen but they accommodated me even with prom making them busy ! It meant a lot to me !!!! The will always get my business

    Arlene's Cleaners - My dry cleaned suits!

    Arlene's Cleaners

    (316 reviews)

    $$

    Elmwood

    I'm really glad I found this cleaner. It may be a little out of the way for me, but I genuinely…read moredon't mind going the extra distance because they're dependable and committed to being a green cleaner, which is something I really value. The vibe is very relaxed and welcoming. It's usually just one person working when I stop by, and they're always friendly, helpful, and easy to talk to. It feels like the kind of small, neighborhood place where you're treated kindly and your clothes are in good hands. If you're looking for a dependable cleaner that uses greener practices and offers genuinely kind service, this place is definitely worth the trip.

    DO NOT BRING YOUR CLOTHES HERE TO BE CLEANED! I brought a pair of suede pants to be cleaned because…read morethey had informed me of their "professional leather cleaning services."When I tried on the pants, I realized that the " professional leather cleaner" had completely ruined my pants. They had not tested a small part of the pants before proceeding, but instead they had applied whatever cleaning product to mass parts of the pants, which had completely changed the color and texture of the suede. When I brought it in today, the lady there took one look at the pants and rudely replied, "well that's why we had you sign a waiver." No apology, just annoyed. SHE REFUSED TO REFUND ME THE HUNDRED DOLLAR COST OF CLEANING THE PANTS. They had me sign a carpet and curtain waiver to absolve themselves of any liability. Nice try. After I complained more, she reluctantly decided to take the pants back to be sent out again. She had me sign the drapery and curtain waiver again, even though I told her my pants are not curtains. Completely rude customer service, unprofessional and incompetent. If they want us to support small businesses, this is not the way to go. Do better Arlene.

    Washingtown - laundryservices - Updated May 2026

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