I stepped in yesterday afternoon with a suit, a jacket, two shirts, some pants, and a lot of fear…read more The man working in the front assured me there's nothing to be worried about and that he would have everything ready by the next morning at 8 AM. Amazing work, very early as promised, and with a smile on his face. I could not recommend this place more. To top it off, I came in in the morning at 8 AM, with my graduation stole, which had been folded by the embroidering company, panicking, a little more again, and he again assured me that there is nothing to be worried about and pressed it right there on the spot without a moments notice. Amazing people, and a great business. Don't look any further.

This place is the real deal. The service is excellent, the prices are quite reasonable when you…read moreconsider they focus on using non toxic chemicals that are good for their workers and also your clothes. The people that own it are an absolute delight to work with and they can turn your clothes around quickly when you need them to. I've used them for everything from shirt laundry, dry cleaning, alterations and repairs and they always deliver to a very high standard. The one time they didn't get it right first time it was no big deal and they turned it around immediately with no additional charge. They are also very good at managing expectations. I took in a jacket that had a bunch of stains in it and they said it might not come out, but they managed to get 95% of the stains out. I love supporting small businesses when I can and Berkland is a great example of a local business that gets it very right, all the time.

I normally go to another spot on University but they were closed on Easter Sunday…read more Since it was still early, made me way on San Pablo and noticed this spot. Parked in front since I was unaware of rear parking. Arrived and only 1 other person washing. Noticed I had to download an app (another one to add to the list) and it was a breeze. I did observed an attendant who was busy with the shop vac cleaning out the dryer vents as well as doing loads of laundry. The area is maintained cleaned and no machines out of order. I did run into an issue and approached the lady who I observed cleaning. Catherine when asked her name reset the dryer since it went crazy after trying to add more time. She reset it and asked me how everything was going. Guess it was obvious it was my first time. Lol Highly recommend and great place.

## Review: The Laundry Room (Berkeley & Oakland, San Pablo)…read more I've been to both Laundry Room locations--Berkeley and Oakland--and funny enough, they're both on San Pablo. I actually ended up at the Oakland one by accident (directionally challenged over here!), but I'm glad I did because both spots are equally impressive. Over the past year, I've dealt with housing instability, which means I've spent a lot of time in laundromats across the Bay Area. For me, keeping my clothes clean is a way of maintaining dignity and stability when life feels chaotic. Right now, I'm staying with friends and doing laundry for their whole household every week, so I've become something of a laundromat connoisseur. And let me tell you--The Laundry Room chain is hands-down the nicest laundromat experience I've had anywhere. ### What Makes Them Stand Out - **Top-notch machines**: All brand new, spotless, and seemingly sterilized daily. - **Attendant always on-site**: Unlike most laundromats where you have to call a number and wait for help, here there's always someone present, constantly cleaning and keeping everything in order. - **Cleanliness**: No moldy, grimy machines like you find elsewhere. Everything is sparkling. - **Amenities**: Bathrooms for customers (rare in laundromats!), free Wi-Fi, flatscreen TVs with live sports, and even free coffee. - **Atmosphere**: Chill enough that I once brought in some fried chicken from down the block, and no one batted an eye. ### Practical Perks - **Parking lot in the back**: Huge plus in the Bay Area. - **Machine sizes**: No super-small washers here--the smallest is a medium, starting at $5. Perfect for big loads. - **Neighborhood extras**: Right on the block you'll find two fantastic Mexican supermarkets and a fantastic Arab market (house made baklava!) all of which accept EBT. ### Final Thoughts After visiting laundromats all over the Bay, The Laundry Room has become my go-to spot. Between the cleanliness, amenities, and friendly staff, it's a five-star experience every time. Whether you're in Berkeley or Oakland, you'll feel comfortable doing laundry here--and maybe even enjoy it.

Wonderful family owned wash and fold place!! I bring my laundry in laundry bags with my own…read moredetergent (at my own request since my skin is so sensitive) and it's done in 24 hours. When I called around to other wash and fold places, they were the cheapest at $1.75 per pound with a 10 pound minimum. They do charge extra to clean duvet covers. All of my items are folded meticulously with no wrinkles. I would love to know their secret, as I would never be able to fold my clothes, towels and sheets the way they do. I haven't tried their dry cleaning services yet but I plan on having a dress pressed here. Little gem of a place!

Connie and Evelyn are wonderful! I was referred here by my in-law and I was not disappointed at…read moreall. Connie and Evelyn are so friendly, personable, and care and it their work. I needed my bridesmaid dress altered and Connie held off on the final hemming measurements until I got my shoes, just so she could make sure the length was perfect. Sure enough, it was! The turnaround was quick and the service prices are fair. Thank you Connie and Evelyn for the excellent customer service.

I had a 70s party to attend and the pants I ordered was as extremely big I was able to get help the…read moreday before the party which typically doesn't happen but they accommodated me even with prom making them busy ! It meant a lot to me !!!! The will always get my business

Kind service, communicative, easy mobile payment, alterations (taking elastic out of the waist and…read morea hem) were perfect and on time, with 4 day service. Reasonably priced.

I'm really glad I found this cleaner. It may be a little out of the way for me, but I genuinely…read moredon't mind going the extra distance because they're dependable and committed to being a green cleaner, which is something I really value. The vibe is very relaxed and welcoming. It's usually just one person working when I stop by, and they're always friendly, helpful, and easy to talk to. It feels like the kind of small, neighborhood place where you're treated kindly and your clothes are in good hands. If you're looking for a dependable cleaner that uses greener practices and offers genuinely kind service, this place is definitely worth the trip.

DO NOT BRING YOUR CLOTHES HERE TO BE CLEANED! I brought a pair of suede pants to be cleaned because…read morethey had informed me of their "professional leather cleaning services."When I tried on the pants, I realized that the " professional leather cleaner" had completely ruined my pants. They had not tested a small part of the pants before proceeding, but instead they had applied whatever cleaning product to mass parts of the pants, which had completely changed the color and texture of the suede. When I brought it in today, the lady there took one look at the pants and rudely replied, "well that's why we had you sign a waiver." No apology, just annoyed. SHE REFUSED TO REFUND ME THE HUNDRED DOLLAR COST OF CLEANING THE PANTS. They had me sign a carpet and curtain waiver to absolve themselves of any liability. Nice try. After I complained more, she reluctantly decided to take the pants back to be sent out again. She had me sign the drapery and curtain waiver again, even though I told her my pants are not curtains. Completely rude customer service, unprofessional and incompetent. If they want us to support small businesses, this is not the way to go. Do better Arlene.

Great! My go to dry clean in the neighborhood. The cleaning is a great value and staff is very kind!read more

Very Professional, wonderful service and competitively priced…read more Conveniently located with parking

I came in on a Thursday evening around 5. It had a surprising amount of availability. It's a small…read moreplace. I was offered help with my laundry by someone who I didn't realize was the manager. I had 7 loads to do so I was hopeful in this little place but it's a gem. They have 17 washers total. They also have a little wash station, the water comes out slow but better than no water (especially if you get soap on your hands by accident!). They also gave me one free wash for finding out that I was a first time customer. Manager was already leaving and came back to give that customer service. Downside: The only downside is there are only 4 street parking spaces in front. They also don't have any super small 1 loaders.

Super clean inside and decent prices! The owner is super sweet and helpful when you need it :)read more

I LOVE Family Laundry! The website is easy to place an order. They also have text message system…read morethat: confirms the order, lets you know when the driver is close so that you know when to set your laundry outside and confirms drop off. The pickup and drop offs are in a timely manner and the employees making the trip are always nice. My clothes come back smelling great and they are nicely packed and tied in stacks. I also really appreciate that they encourage sending the ties back with your next order so that they can be reused. I value the service as it gives me time to do other things.

I saw Family Laundry recommended in a local social media group a few years ago and gave them a try…read morefor bedding, throw rugs and pillows--best decision I made in a long while. You choose pickup and delivery windows on their app, select optional handling (oxy clean, double wash, etc.) from their default of wash, dry and fold--and that's it. They come right to your door and keep you informed on both legs of their trip. The standard minimum charges per maximum weight are spelled out in the app, as are charges for any of the requested special treatments--and they are great about clarifying anything you're unsure of. It's been wonderful service all around.

We just had our daughter's prom dress altered, hemmed, was a little complicated as it was two…read morelayers. They did an amazing job perfect length now very reasonable price and completed quicker than they promised. Highly recommend!

Don't believe the song in the window, just because it flashes "Open" does not mean they are…read more Don't waste your time hunting down a parking space until you call them first.