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    Warehouse Wine and Spirits

    3.6 (24 reviews)

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    Ask the Community - Warehouse Wine and Spirits

    Closed? My husband and I just tried to go in and looks like everything is cleared out of there and doors are locked

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    Total Wine & More

    Total Wine & More

    3.7(97 reviews)
    2.1 mi
    $$
    Budget friendly
    Family-owned & operated

    Great prices on wine. Still highly competitive and helpful…read more Everybody kept offering to help.

    Total Wine & More is America's Wine Superstore and is the country's largest independent retailer of…read morefine wine. There are 279 superstores across 29 states and continue to grow. When I lived in NY, there was 1 location in Westbury and in Massachusetts, there are 8 locations. All locations are pretty similar. The Total Wine & More in Natick is located in Cloverleaf Marketplace Shopping Center with other businesses such as Harbor Freight Tools and Burlington Coat Factory. The parking lot is huge so there are no problems finding a spot. The website, https://www.totalwine.com, is very user friendly and very helpful. I looked up the wines I was looking to purchase beforehand and it showed me the price, availability, and where in the store it is exactly located. There are also some delivery options. The prices aren't bad and were reasonable. I used the store pickup option to purchase 2 wines. I put in the order at 8:03am with a pickup the same day at 1:00pm and at 9:39am, I received an email stating my order is ready early. In the store, there is an Order Pickup counter. Very seamless process. Of course, I took a look around the store as well. The aisles were spacious and staff were available to offer assistance and were restocking. At checkout, there was 1 cashier open and when a line started to form, other staff members opened up to help. Total Wine & More has a great selection. Definitely worth checking out!

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    Wine Empire

    Wine Empire

    4.7(21 reviews)
    3.8 mi

    I'm always troubled by purchasing Pre-arrivals and the store is not communicating. I tried the…read morephone I tried email. The phone apparently does not work only the Inter-website communication portal worked. Purchased a 6 pack in June, Purchased another in August...was assured of an October delivery at that time because it was too hot to ship. Magically when I pursued continuously over a period of 7 days for an update, that my wine ARRIVED. I paid the shipping and the "tariffs" on 2 separate orders and received my wine in a bulk cardboard box instead of 2 separate wooden crates that were intended as gifts. I asked for the crates and was told that I needed to ask for them when purchasing(how, I do not know) and that they had been subsequently destroyed along with hundreds of others. When I received my wine it occurred to me that I had paid for 2 separate orders and that shipping should have been refunded immediately when the wine seller realized that he had only sent 1 shipment...but no I had to ask! Additionally, I asked for the crates 5 days later and was dismissed being told there were no crates. The wine was not inexpensive but other shops have treated me more equitably and respectfully. They lost a customer and advocate and created a very disappointed person in the bargain. I will never spend anything with these people again, not time, energy or money. mk

    Holy smokes DO NOT order wine online from this place. So many issues…read more First, they got the lead time of my wine wrong by 10 weeks! Adjust the quoted time. It's simple. Second, I asked for my wine that was in stock on my order to be sent separately because there was now a 20+ wk lead time on the rest of my order. Had to bug Gianluca constantly to even place the order! Then when it came it was not even close to what I ordered. So frustrating!!! Third, I canceled my order because I was done dealing with all the issues this place has. Now they won't even refund me the correct amount on my card. Time to take it up with the credit company!! What a joke!

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    Warehouse Wine and Spirits - beer_and_wine - Updated May 2026

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