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Che's Liquors

3.4 (7 reviews)
Closed • 9:00 am - 10:30 pm

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4 years ago

Awesome customer service. They can special order whatever drink/spirit you are looking for. They did it for me, and they did it fast.

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Wine Empire

Wine Empire

4.7(21 reviews)
2.0 mi

I'm always troubled by purchasing Pre-arrivals and the store is not communicating. I tried the…read morephone I tried email. The phone apparently does not work only the Inter-website communication portal worked. Purchased a 6 pack in June, Purchased another in August...was assured of an October delivery at that time because it was too hot to ship. Magically when I pursued continuously over a period of 7 days for an update, that my wine ARRIVED. I paid the shipping and the "tariffs" on 2 separate orders and received my wine in a bulk cardboard box instead of 2 separate wooden crates that were intended as gifts. I asked for the crates and was told that I needed to ask for them when purchasing(how, I do not know) and that they had been subsequently destroyed along with hundreds of others. When I received my wine it occurred to me that I had paid for 2 separate orders and that shipping should have been refunded immediately when the wine seller realized that he had only sent 1 shipment...but no I had to ask! Additionally, I asked for the crates 5 days later and was dismissed being told there were no crates. The wine was not inexpensive but other shops have treated me more equitably and respectfully. They lost a customer and advocate and created a very disappointed person in the bargain. I will never spend anything with these people again, not time, energy or money. mk

Holy smokes DO NOT order wine online from this place. So many issues…read more First, they got the lead time of my wine wrong by 10 weeks! Adjust the quoted time. It's simple. Second, I asked for my wine that was in stock on my order to be sent separately because there was now a 20+ wk lead time on the rest of my order. Had to bug Gianluca constantly to even place the order! Then when it came it was not even close to what I ordered. So frustrating!!! Third, I canceled my order because I was done dealing with all the issues this place has. Now they won't even refund me the correct amount on my card. Time to take it up with the credit company!! What a joke!

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Che's Liquors - beer_and_wine - Updated October 2026

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