Eddy arrived at our home at the agreed upon time and went right to work to provide an estimate for…read morea pin leak we had in our dining room ceiling. Eddy provided a very fair price for a relatively small amount of water damage to our dining room and ceiling. Eddy and his team were professional and communicated well. While other estimates were much higher, I do not believe that they could have provided any better workmanship. I would highly recommened them.

24/7 Restoration was immediately responsive and outstandingly patient and understanding during a…read morestressful, difficult time for us because of a flood inside our home. I recommend 24/7 Restoration to Anyone Who needs help after a catastrophe at home. Thank you 24/7 Restoration!!!

I had a small leak around my shower that I was afraid was spreading to the room below, Preferred…read moreRestoration came the same day I called and provided a free inspection. They used their professional equipment and found the leak was small and thankfully not spreading downstairs, and offered to help but also recommended we just find a handyman to patch the shower area for an easier fix! The visit and advice was free of charge! Super cool of them to come out and spend the time to give us an honest evaluation, and faster than any other company we asked.

I had called Preferred Restoration for an estimate and received a follow up phone call immediately…read morefrom Eric letting me know the process with regard to water remediation. They are very responsive and 5 star rating for stepping up so quickly.

I didn't end up moving forward with the repairs, but I still wanted to leave a review because Sam…read morewas incredibly responsive. He got back to me almost right away after I submitted my request and scheduled an assessment quickly. Ron, the technician, was friendly, professional, and took the time to explain exactly what the assessment involved and what repairs would be needed. Good communication can be hard to find, especially when dealing with home repair issues, and that alone made a great impression on me. I would definitely keep them in mind when I would need their services in the future.

We had an incredible experience with this restoration company after discovering a slab leak in our…read morehome. From the moment we called, their response time was impressively quick. They understood the urgency of the situation and had a team out to assess the damage right away. David and his crew were professional, knowledgeable, and thorough throughout the entire process. They clearly explained what needed to be done, kept us informed every step of the way, and completed the repairs efficiently and with high-quality workmanship. You can truly tell they take pride in what they do. What really stood out was how much they helped us navigate the insurance process. Dealing with insurance can be overwhelming, but Natalie worked directly with our adjuster, provided all the necessary documentation, and made sure everything moved along smoothly. It took so much stress off our shoulders during an already stressful time. We are beyond grateful for their quick response, expertise, and support. I highly recommend them to anyone in need of restoration services!

Can't say enough positive things about World Restoration. Keith, Jim, and the entire team were very…read moreresponsive and helpful from the start to finish. It started with a quick inspection which we got scheduled immediately. From there, Jim walked through exactly what the action plan was, and the crew was out within the next few days to formally start work. Customer service really went above and beyond, and they made sure that all the problems with the water damage was addressed. Do yourself a favor and contact World Restoration for your remediation needs! I definitely will be next time as well.

World restoration was nothing, but the best experience we had in regards to getting mold…read moreremediation completed. For almost 6 months of going back-and-forth with another company, We just couldn't get anything done. I needed a mold remediation company to help out our situation. I came across World Restoration and read so many wonderful reviews that I gave them a shot. It was by far the best experience. Keith was the main person I spoke with to set up a day for Jim to get out here and take a look at our situation. Keith also helped with giving us references for lead and Aspesos testing companies. He checked in on us so kindly to see if we had further questions. He was So friendly and helpful. Jim came out to our home and checked out the area that needed to get treated. He was also very friendly and explained everything they would need to do to get things done and completed. He was patient with me about all my questions. They were so patient with us as we needed to wait on some testing that we had to complete due to the year our home was built. Thankfully everything came out negative and the crew was scheduled to come out to our home. The crew that came with Jim were prompt, efficient and friendly. They really did a great job at taking care of the area to ensure the there were no leaks or mold growth behind our walls. Once the project was complete, I needed help finding a drywall company and Kieth referred me to a few. This company is so friendly and helpful and will explain to you what needs to be done, and will answer all your questions. They also have a great price! I strongly recommend World Restoration.

We used Restoration 1 of Irvine for damage mitigation from a slab leak in our home…read more I initially called a few companies, & Restoration 1 was the most responsive with communications--that's a good sign. Janny provided excellent, clear, accurate communications, quotes, etc. Restoration 1 started the mitigation process very promptly, given that we're working against the clock when it comes to water damage & possible mold. The crew, including Efren & Roberto, were quick, courteous, knowledgeable, & effective. They too kept us posted with text messages regarding visit days/times & scope of work each day. The mitigation & demolition (tearing up floors, cutting drywall & baseboards, drying, dehumidifying, disinfecting, etc.) took several days overall, so we had to coordinate several visits. I don't think the work could have gone any faster than it did, given the scope. The price was reasonable, as confirmed by an independent contractor whom we're hiring for some other home remodeling work. Janny was also responsive & helpful when our homeowners insurance company contacted Restoration 1 for detailed quotes & work scopes for the mitigation process & the reconstruction process. We have a Restoration 1 quote in hand for reconstruction, but I can't review that yet, because we're going to have our home repiped before we rebuild. I can only report that the reconstruction quote looks accurate & is priced fairly (again, per our independent contractor's review). Thank you

JUNE 4TH, 2026 NOTE: Detailed update about Restoration1's untrustworthy communication…read more Their public response below just proves my point. So, this is what to look out for, and the receipts to prove it: 1. TWIST FACTS/CHANGE NARRATIVE: - 6/1 "At no point did our team request that you provide materials..." - 5/21 "Please feel free to forward over the hygienist report and any other information necessary to help generate the remediation estimate." (They did indeed ask for materials but are now saying they didn't.) ___ 2. DEFLECT/IGNORE THE ISSUE RAISED -Dana "I've sent 3 emails to your 1 email..." -Janny "...if you are unwilling to provide results..." -Dana "I'm not unwilling. You just never asked. Why did it take this long to tell me that?" (My issue is their lack of communication, but she deflects to a story about me refusing asbestos testing, when in fact that conversation never happened.) ___ 3. DELAYED COMMUNICATION/NON-RESPONSIVE -- 5/21 Janny: "Please feel free to forward over the hygienist report...". --5/21 Dana:" They're attached, along with link to a few pics." (NO response) --5/27 Dana: "Please get it back to me...at your earliest opportunity." (NO response) --6/1 Dana: "Janny, are you getting my messages?" (NO response) --6/1 Dana (via Yelp): "...the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1." --6/4 Janny Yelp response "When you contacted our office approximately 1 week later" (2 weeks--not 1--and 5 emails/messages later, I finally get a response) ___ 4. CONTRADICT THEMSELVES --Janny: "You expressed to us on May 22nd that you did not want to proceed with testing" --Then her review says "Following the intial appointment [May 22nd] our office...left you a VM. Unfortunately we were unable to connect" (Here she says we talked, but her review contradicts her own statement) ___ 5. MISINFORMED, ARGUMENTATIVE, AND ACCUSATORY LANGUAGE --Misinformed/Accusatory: "You expressed to us that you didn't want to proceed with testing your property" --Accusatory/Argumentative: "If you are unwilling to provide results...we cannot proceed to assist any further" (Janny's tone is starkly different from most vendors'. They'd likely pose as a question--"Are you willing to" "I believe you expressed", --not an accusation.) Because of this, I'm changing my 2-star review to 1 star. But to be fair, this is just my experience. They do have great reviews, so you may have a better experience (if you decide to use them). Below is the original rating before this update: ____________________________________________________________ 6/3/2026 This is the email that I sent to Restoration1: "Hi Janny, I've sent 3 emails to your 1 email. And your 1 email was asking for materials I already provided. I was so impressed with your estimator's expertise and willingness to answer all of my questions that I likely wanted to use Restoration1, but the lack of communication is very frustrating. It worries me that this is an indicator to what it's likely working with Restoration1. The estimator came out May 21st. It's June 1st. Can you tell me what's going on with my estimate?" Their utter lack of follow-through was incredibly frustrating because I was super impressed with the estimator's professionalism, friendliness, and expertise. 1. The estimator came out May 27. 2. After a week I reached out. 2. Janny responded by asking for docs I already sent 3. I gave it to her again. 4. Then crickets... 6. I emailed a 3rd time for updates. No response. 7. I emailed again + messaged on Yelp 8. They finally responded saying I had refused asbestos testing, which they require. 9. I said I never refused because nobody informed me until 3 weeks in. So they asked for docs already provided (why ask for docs if asbestos was an issue?), did nothing for 3 weeks, said I refused asbestos testing, which wasn't true, and that I would've agreed to do the testing had I been informed, Janny's response was judgmental and rude. And the overall communication--or lack thereof--I received from Janny was misinformed, argumentative, accusatory, and rude. Had they told me about the asbestos testing requirement I would have complied. But, if my experience thus far was any indication of how it would be working with them, I decided to pass. I think I saved myself a lot of headache. Buyer beware.

Hansel and his team are awesome! I contacted them about some water damage in my home and they were…read morethere to fix everything just a few days after I called. Everything looks brand new now. Very professional, friendly, and fairly priced. I highly recommend this company!!! They will not disappoint.

Dealing with water damage and mold is something that no one wants to go through, but I can't…read moreimagine having gone through it with anyone other than Hansel. He and his partner do all of the work themselves, so you know exactly who you're dealing with from start to finish. He took care of my home as if it was his own, and was responsive, transparent and communicative throughout the entire process. Having never gone through this before, it was important to me to have someone who I felt like I could trust and would give the information to me straight, and I found that in Hansel. Even when it became a larger project with more days than anticipated, they added on a 12 hour Saturday work day and put in all of the time it took to resolve the issue in my home. His prices were competitive, and he sent us a certificate of completion at the end.

Highly recommend. Sayed from beginning to end did such an incredible job on a window repair and…read morefixing up stairs and front door threshold. It might be a little difficult to understand him but be patient because this man actually puts pride in his work and is super skilled. He confidently hung off my balcony / chimney to do needed work. He went up an extremely steep ladder at the side of my house. No fear of heights at all. His work is top quality and he guarantees satisfaction or he will return to make sure the job is well done. Will definitely call him for any future repairs.

Sayed got the job done quickly and for a fair price. He was great at communicating and the quality…read moreof work was excellent. I would recommend Board Up Rx to anyone.

I called these folks as I needed to rent some air scrubbers and they were advertising next day…read moredelivery. And that's exactly what they did. Sam came down all the way from OC and dropped off a couple of these large air scrubbers. He advised to leave these on for four days and that would do the job. It did. The smells from the smoke, which were faint at this point a week and a half from the fire, were completely gone. Whole process was pretty easy and they came by and picked them up at the time they said they would. As for the price, I think it was reasonable. Would recommend, especially if you need this type of equipment ASAP.

Watch out for the up charges!! they were recommending unnecessary work to be completed by them for…read morean exorbitant price. Buyer beware.

We had a plumbing leak that caused the floor and wall damage. We were so stressed!! We found…read moreSparkle restoration on Yelp. Cenmar came to our house the same day on a Saturday and we immediately knew we were in good hands. He was so knowledgeable, kind and what surprised us the most was his willingness to help as much as he can. He and his team (Efrain, Enrique, Andres, John) were all so helpful, friendly, punctual and professional. From the start to finish there wasnt any issues. Restoration and repair process were so smooth! Cenmar went above and beyond to help us and to finish the job on time. Job was actually finished 2 days earlier!! I will definitely use Sparkle again and will also refer them to friends and family! So grateful for their amazing work!! Thank you very much!!

My husband and I discovered major mold and water intrusion issues shortly after moving into our…read morefirst home. Finding Cenmar, Efrain and the rest of the Sparkle Restoration team made all the difference. Cenmar, Efrain and the Sparkle team approached the situation with a level of kindness, patience, and professionalism that immediately put us at ease. Every step of the way, he was thorough, clear, and most importantly--logical. Cenmar has a genuine passion for what he does. It's rare to find someone who not only knows their craft inside and out, but also truly cares about doing things the right way and supporting their clients through a stressful experience. We are so grateful we found Sparkle Restoration and would highly recommend him to anyone dealing with mold remediation.

I had a bathroom leak that damaged the ceiling and walls. The restoration crew did an excellent…read morejob, and Borna was a pleasure to work with. He was extremely responsive, professional, and went above and beyond to ensure everything went smoothly.

I waited a few months to cool off before writing this review. My landlord had a good experience…read morewith SoCal Floor years ago, but this recent project has been a nightmare. HIRE AT YOUR OWN RISK--awful communication, unprepared staff, failed inspections, and excessive delays. Here's my timeline of frustration: Sun 8/11/24 - Leak discovered. Mon 8/12/24 - Contacted Borna, owner, who scheduled a visit for the next day. Tues 8/13/24 - Borna arrived on time, assessed the damage, and took photos. Thurs 8/15/24 - Estimate received and approved by my landlord. Fri 8/16/24 - Borna informed me the team would arrive on Monday to begin work. Mon 8/19/24 - Crew arrived late (9:30am), and I was rushed to remove items. They were unprofessional--laying bathroom items on my bed and leaving shoes on after lunch, spreading germs throughout the house. Missing towel, and an overall messy experience. Tues 8/20/24 - Technician returned alone to continue work. A loud HEPA Air Scrubber was left for 2-3 days. Thurs 8/22/24 - No communication about scheduling. I had to reach out. They were coming to remove the equipment and prepare for mold testing. Fri 8/23/24 - Technician arrived late, and the lead left the apprentice unsupervised to run errands. Sat 8/24/24 - Mold testing done by Vert Environment. Inspector noted poor sealing of my door. Mon 8/26/24 - Mold test failed, and remediation was recommended. Scheduled work for Wed 8/28 and possible re-inspection on Fri 8/30. This added over a week to my timeline. Wed 8/28/24 - Technician arrived late, with scheduling changes throughout the day, causing more delays. Fri 8/30/24 - The crew arrived late and did a poor job sealing the door. They were inconsistent in their professionalism. Sat 8/31/24 - Mold inspector arrived on time for a re-test. Lab results took 48 hours. Tues 9/3/24 - No communication from SoCal Floor. I had to follow up to schedule restoration work. Wed 9/4/24 - Again, no communication, and I was left in the dark. Thurs 9/5/24 - Called and was told scheduling would happen on Friday. Fri 9/6/24 - Called in the evening with a vague schedule for Monday, 9/9. Mon 9/9/24 - A new crew (Restoration crew) arrived late, but they were polite and relatively professional. However, they had to borrow my bucket and ate in my room. Tues 9/10/24 - Restoration crew returned. The project manager provided updates. They planned to finish on Thurs 9/12. Wed 9/11/24 - Same crew returned, nice but, ate in my room, and playing loud music. Thurs 9/12/24 - Crew arrived late. Said done when the toilet was still in the shower, and the sink not fixed. Dangerous debris in shower. Fri 9/13/24 - After trying to reach them all day, Borna called back to say their plumber refused to return. I had to arrange a new plumber to complete the job myself. This entire process has been a disaster--poor communication, delays, and unprofessional behavior from the staff and subs. They did not finish the job, and I had to clean up their mess. The job that was supposed to take 2-3 weeks has dragged on for over a month, with constant scheduling conflicts and no accountability. I strongly do not recommend SoCal Flood for any restoration work.