The guys at Paul Davis were nothing short of exceptional. Sarah who runs the office and the phones answered all my questions and walked me through the mitigation process and kept me updated every step of the way. Diego and Leo came out promptly and quickly to mitigated my water leak in my kitchen and immediately had a plan of action in place to get everything dried out quickly before mold set in. Kyle the owner came by the next day and wrote up a bid to put my kitchen back together and again answered every question I had. If your home has been damaged or you are looking for an experienced contractor/mitigation team who won't jerk you around, I would not hesitate to call and use Paul Davis Restoration. read more

We valued the hard working men andthat were are first responders. They knew their stuff and did it fast to save our house from further damage. We were comforted and impressed! They same men were out the next day to check on improvement! They completely answered our questions ! Then another inspector came to check under our house for damage. He was also amazing at his job and his explanation! Then our next contractor came out to see how to repair the damage. He also cared about our concern and explained what would be our next steps would amount to. During all of this was Sarah was our telephone guide to scheduling and keeping us on track. She was amazing ! Thank you for your hard work and caring! read more

We had a pretty bad mold problem while trying to fix our plumbing leak. The plumber recommended Kyle at Paul Davis. He came the next day (on New Year's Day) and we were told we have black mold that needs to be removed. Before the construction, we needed to check for asbestos, and after the result came back negative, Jose came out and finished the job in 2-3 hours. Throughout the process, everything was explained in detailed and did a top notch job cleaning and removing the mold. I would recommend them highly! And they were nice guys too. read more

I was afraid when I realized that I needed to hire a repair company to correct a water damaged wood floor. I felt very apprehensive. You hear so many horror stories about contractors being horrible or not following through on their timelines or promises. I know friends who own licensed service industry businesses that exact huge premiums from work that doesn't cost them much to render. Furthermore, I had no experience and turning to Youtube videos for answers at 2AM only yielded very a limited perspective of what kind of help I needed and what costs would be deemed reasonable. Not being familiar with home repair contracting myself, I was worried of being taken for a ride. Therefore, I committed myself to vetting several top rated companies in hopes that I'd be able to see the truth of what needed to be done amid all of the quote proposals. As a business owner myself, when I first talked to Kyle, he was my kind of guy: a straight shooter who sees pragmatism rather than dollar signs. Even though Kyle's crew was stretched thin due to the record rainfall Los Angeles received in Spring 2019, Kyle was able to come out and inspect my site within 48 hours. This was faster than any other company I reached out to. Meeting Kyle in person annulled my worries, too. He covered every scenario for the repair, creating a narrow scope of possibility for the project (with transparent price estimates). By the time we were done talking, I felt like I was able to understand and speak the language and be in the know. I understood exactly how the floor needed to be dried (as well as which methods were unnecessary). I also understood how the wood floor plans and subfloor linked together structurally so I could envision what would exactly be done and how it'd get fixed. That didn't happen with the other companies I got estimates from. One company even gave me an estimate that I'd consider sky high for the exact same job. Going with Paul Davis Restoration was the best decision I made. Their quote come in at thousands of dollars less than I braced myself for and I couldn't be happier with the result. So, if you're looking for a company that will be a pleasure to do business with and do right by you, place a call to Kyle's crew. In fact, do yourself a favor and ensure they are one of the first calls you make, it'll save you a lot of time and you'll want to get the floor fully dried out asap. read more

I've never written a yelp review before but felt motivated to do so and wasn't offered anything for this. Kyle was super helpful and honest helping me assess some water damage in my home. It was very refreshing to work with someone that clearly wasn't trying to just maximize the amount of money they could make. Highly recommend! read more

I have been working with Tyler from Paul Davis for close to a year now; I have an insurance office in Torrance. In my first month, he came in, introduced himself, and explained what his company does for customers that experience "the unexpected". What I liked about Tyler from our first interaction was that he was genuine, knowledgeable, and really cares about his clients. Good customer service is so rare now days, and I can truly say that every interaction with them had been impeccable. They quickly respond to any situation that arises, work hard to get the situation taken care of, all while working with our claims team to coordinate benefits. I highly recommend Paul Davis for any job, big or small. I wouldn't refer my policyholders to anyone that is not going to take care of them like we would. read more

Amazing service! Jose came out to my house to complete a free estimate for a potential water and mold situation. Jose, is a senior technician and one of the nicest guys you will meet. He knows his stuff. He was right on time and was equipped with multiple tools to access the problem. He explained the various tools and his analysis as he went along. He was thorough and answered all my questions and concerns. In the end he didn't find any major problems, but so kindly provided tips for things I could do to prevent my situation from becoming a major problem. Paul Davis is a good company. I respect their honesty in saying everything is ok and not trying to take me for a ride. I'm holding onto their card. If I ever need help again, they will be the first people I call. I can't recommend them enough. read more

Being in the restaurant business with a construction management background, This is the single tightest run operation I have ever seen. Kyle and his crew were unbelievable to work with. The demo, construction, electrical, plumbing, drywall, painting... seem-less collaboration of professional and highly skilled workers. Saving our business after a flood so we could be open before a critical weekend. I cant give a higher endorsement. The best company I have ever dealt with. read more

We unfortunately needed the services at Paul Davis due to a pipe leak. They were very nice, professional, and efficient. I hope I don't need to use their services again - but if I do, I will definitely use them again. read more

Kyle did an outstanding job. My elderly mother discovered water damage in her home. Kyle came promptly for the cleanup and his team did great work. He helped coordinate testing for asbestos, all well as getting some tile and wall materials that contained asbestos removed. He offered a plan for repairs and renovations. He provided a detailed bid. He got the work done efficiently. His charges were more than reasonable. When unexpected problems were discovered, he was able to reassess and adjust. We felt he delivered more than what he had promised. He was attentive to his client's concerns and went out of his way to explain what was found, what the options were, and his recommendations. Along the way, attended to all the details so the client wouldn't have to. Kyle is scrupulously honest, hard-working, and fair. He does quality work. He is six-star guy on a five-point scale. read more

I have used restorations personally twice. Once for a fire and once for water damage. Both are ideal for Paul Davis Restoration. The other company I used the first time, literally stole from me. This time with Paul Restoration, the job was done not only one time, they did it as soon as I needed it. Tyler Macaulay and Kyle have also helped me as an Agent. They show up on time and are willing to go the extra effort to accomplish service ahead of the dollar. Thanks you guys for the work you have done and quite frankly will do for me in the future! Definitely a go to Company and Staff. read more

I worked with Jose and Kyle when we had water damage at our place. They came within a couple hours after we called and stayed until 10:30 pm to get their equipment set up. We were scheduled to have termite people come to tent the next day and Kyle and Jose worked with our termite company so tenting could happen on schedule. They were very easy to work with. They set everything up, contacted our insurance company, and they were done, everything was all cleaned up. When we needed to contact them both Jose and Kyle were very easy to contact even during off hours. Amazing company to work with. read more

I would thoroughly recommend Paul Davis Restoration. Some months back, we had a water leak in the basement. Jose came out, gave a thorough inspection and advised that there was no damage. I pulled out my checkbook but he said no charge. So there was no hesitation in reaching out recently when we had to have mold in the bathroom removed. Kyle cam out and provided a very reasonable estimate and Jose came out a few days later to complete the job. Jose did an outstanding job in a very professional and courteous way. read more

I found Paul Davis after researching and getting estimates from various restoration and reconstruction companies. After a lack of accountability from the Insurance Company and their policy changes and exclusion language to exempt themselves of any responsibility of a black water leak that caused mold damage that neither they, the department of insurance or the hoa or the adjacent homeowner would take any responsibility for. The open claim sat for a year while the mold damage was getting worse. Fortunately I was able to gain cooperation eventually from the homeowner and eventually a non-hostile hoa who gave the green light to Paul Davis Restorarion move forward with the woek. After meeting with Henry multiple times and Kyle, I felt confident not only about their highly detailed and comprehensive estimate but that they really worked with me under the circumstances. Henry went the extra mile to do an excellent job and his team of expert workers were conciencious, professional and did excellent work. They took the care to do it right and under a pressure scenario. My deepest gratitude to Henry, Kyle and all at Paul Davis Restoration. I wouldnt have a really nice bathroom if it wasnt for them. In fact its a showcase bathroom they have done similar for others. They did a beautiful job!! and their pricing was very competitive. They beat out all contenders who wanted the business. Professionalism, honesty, integrity, follow through, quality of work, adhering to rules/regs/protocols, very thorough. In addition they have a beautiful showroom location in OC near Anaheim. I had photos of tile but when I went in to the showroom we were able to choose the precise and best tile still under $5 a square foot but even more beautiful than lowes or other vendors. My highest recommendation is to go with Paul Davis Restoration for remediation and reconstruction. Excellent!! company and people read more

Our crew came across a customer who had some water and mold damage from their Air Conditioning unit, we called Paul Davis and they quickly responded. They were able to repair the damage, while we repaired their AC unit making the customer happy from both parties. Certainly will call them again! read more

I had the pleasure of having Jose Galindo come to my home to check out what I thought was mold, as it turned out it was termites which I was very relieved. He showed up early even though I texted him the wrong address!! LOL He took the time to show me in detail how you can tell it's termites explaining the canals in the wood. Call them first!! You will be happy you did. Linda Cannon read more

I contacted Paul Davis Restoration to check under my crawl space for mold, because we recently had leaks and had to replace all of our old drain. The inspector/estimator showed up on time and was very professional and friendly. He inspected my entire crawl space and found no signs of water or mold except a small section of wet drywall behind my kitchen sink. He suggested a method where I could fix it myself. And didn't charge me anything for the inspection. In today's world of scammers, it's a breath of fresh air to find such an honest company!!! read more

We had a water leak in our kitchen. Jose Galindo handled the drying out of the cabinets, walls, and ceiling. He called each time before he came and also called when he was finished. He was always on time! Thank you. read more

I am so impressed with this company! Honest, professional and extremely thorough. Kyle came to our house on time and gave us his assessment due to a pipe bursting in our attic. He spent a lot of time evaluating the situation and discussing our options. My husband and I would not hesitate to use this company again and refer them to friends and family. read more

They really are good people on a bad day! They showed up on time for a free estimate and explained to me exactly what needed to be fixed, so I didn't even hesitate to have them do the work! Great communication through out the entire process. I will certainly be recommending them to others. read more

HORRIBLE customer service. They came to check our water damage and then didn't bother to show up to the following appointment to actually fix the problem. We tried to call them several times and they would either say they would call us back (and didn't) or not answer. Perhaps this job is something they could not handle, but it would of been nice of them to tell us that instead of leading us on. Now we have a mold issue because of their laziness and lack of business ethics. read more

Kyle and Jose did a great job! Thrilled with their services! We made an insurance claim on a Saturday due to water infiltration from a leaking water heater and they called Paul Davis South Bay. Kyle contacted me within the hour and was there within 90 minutes. Inspected the damage, informed me of the plan, while seeking my input and approval, which I gave. Kyle or Jose met with us every day to inspect, update us on status and keep moving our remediation plan along. I was impressed by the professionalism of both Kyle and Jose and would absolutely use them again. I was particularly impressed by the time they took to appraise us of the insurance process, taking the time to answer any questions. Paul Davis South Bay provided impressive professional skills, as well as empathy and support. Don't hesitate to call them! read more

Kyle sent out his guy José to inspect our property and give a FREE estimate. He was honest with the amount of work and very detailed about what had to be done. He gave me an option not to use my insurance and pay out of pocket. They did a fantastic cleanup. They helped me put everything back and they will go beyond your expectations. They are a pleasure to work with and very fare in price. They're EXCELLENT!! read more

These guys are AMAZING! They made a terrible situation much less painful. We had mold issue in our storage and they helped us remove it in the safe and professional way. Kyle (owner) and Jose are both honest, helpful and very easy to work with. You will not regret hiring them! read more