Atchue opticians has a great selection of quality frames and the…read moreBest lens selection available! The prices are the best you will find Anywhere. Charlie the owner is very Knowledgeable and he has a great staff with him! Go to Atchue and you will leave feeling lucky that you went there in the first place!

Have been going here since His father ran the business....I can't say enough about how great all my…read morevisits have been ..Appts. Are now required which gives your Visit an even more personal experience ..even though I am sure everyone was always given special individual attention to the point of even helping you choose just the IGHT drams that fit & look the best for your features..... ( several times Charlie has come from working behind the desk when he sees I need device choosing Abram ..stayed with me , even handed me frames to try that he thought were a good choice....( and I did end up purchasing ! ) He takes his time ,is very professional+ extremely Knowledgable in his field...If I have had to return for an adjustment or other issues he wants you happy! + Jayme Armstrong

I went back and ordered a new pair of glasses since my purchase 2 months ago. Ken B. And Robin M…read more Once again helped me with the choices for the frame and lens's options. They validated my 5-star review I gave them before. Kudos to them.

If I could leave 0 stars, I would…read more Worst experience ever with the rest of the staff at the front. But the 1 star is ONLY and wholeheartedly deserved for Doctor David T. He did my eye exam and he was very respectful and pleasant to talk to, made me feel comfortable and at ease throughout the entire process. It was a pleasure to have him as my Optometrist for the very first and last time ever stepping foot into a Visionworks space again. On the other hand, as I was walking out of the exam room I needed to go to the front desk to pay for my contacts and other needs, which I had NO issue with paying whatever amount of money I needed to pay for my time there... Robin (the General Manager) was sitting down with 3 other employees chatting it up, I had interrupt them and apologized, but i needed to pay because I had my picture taken for my pupils instead of getting my eyes dilated with the drops (didn't want to wait there for another 30 mins after that procedure was done). She had asked me a question about "am I looking for frames to purchase or contacts to purchase?" Whatever she asked me I was confused and nervous because I was the only person in the store and the employees were looking at me very intimidatingly and deceiving. I didn't answer her question and confused her as much as I was, I just didn't know the whole process and what to do afterwards; I mean everyone was sitting down shouldn't they have a more organized plan after a patient is done with their eye exam? It was my very first time going to a different eye doctors office alone without my parents. I felt super belittled by Robin; she was super rude after readdressing her question and scoffed with her piggy attitude and hand gestures up in the air showing how little patience she has. Mind you, no other customer was in that store besides me, so they weren't occupied at all. She brought me up to the front counter to check me out and for me to sign a few paperwork, I made it very clear that I wasn't going to purchase frames from them, and I brought my own frames, and I paid for my end as needed. When she gave me the paperwork, she threw the pen towards me at the counter. Just threw it in front of me, no manners. Did not even apologize, probably didn't even see an issue. I'm a young adult and this is a "grown" a** woman... Possibly somebody's grandmother and she was just point blank rude. I was truly upset with how I was being treated and handled but I was still very respectful and cordial, did not show any emotion nor hostility. Never going to this place again, no thank you! I hope whatever deeply rooted issues that woman has, she leaves it at home and take some better lessons when it comes to professionalism and common decency to a human being.

Felt like it was time to find a new optometrist and - BAM - literally bumped into this awesome…read moregroup while out to dinner. Made an appointment with Dr.Rebecca McLaughlin and was seen in about a week! The office is bright and sunny and super clean. Some country tunes playing in the waiting room and really friendly staff great you. Dr.McLaughlin was SO wonderful - saw me right on time, explained every step of the exam, and even helped me look up a new contact solution I was considering. So glad that they take my insurance (Harvard Pilgrim) AND they're just a few turns off of 395.

Dr. Cohn is old school, in a good way. He establishes a relationship with his patients using…read moreknowledge & humor. I appreciated that :) His exam was great & very info-forward. I was fitted for glasses with Michael, who was very knowledgeable. I ultimately made my decision after asking Michele, the receptionist. I like a woman's opinion, so sue me. The only problem was that I knew I only had $150 to spend through my insurance, the glasses I chose were $225, so let's see if I get hit with an overage bill. (would be my fault for having expensive taste ;) So -- great Doctor -- but know your spending limits :)

My husband had his first appointment here and was very pleased with all aspects,of the visit..read more

I went in to get my glasses adjusted. They were polite and kind and took care of it for me in a…read morematter of minutes. Also a great atmosphere..

As a brand new patient I had an excellent experience. I made an appointment right off the street…read morebecause I was looking for a new opticians after a bad experience elsewhere and happened to walk by SO. All around good experience.

Over 6 week wait and glasses are not correct so they must send back and another 3 or 4 weeks. Never…read moreagain! Location is also inconvenient for parking. Bello or another quality optician will get all future business

I purchased glasses there for the first time 6 months ago. I have gone back every other week since…read more These glasses do not fit properly. I have red gouges on both sides of my nose along with deep indents on my temples. They are the most uncomfortable pair of glasses I have ever owned. Every time I go in they adjust them. Six times adjusted and still the same as they were, however they did offer me $50 towards a new pair. $50.00 ? I can't wear these. The $50 will not get me a new pair. I'll never go back here. They can keep their $50, I'll go elsewhere and be out the close to $500 I paid. The customer service was terrible . Don't go here !

Matt seemed more interested in rushing me off than actually helping me. Interaction felt…read moreuncomfortable overall, don't recommend.

Excellent experience here. Other than a few short wait times while I was picking out glasses…read morebecause they were very busy, the Dr and staff were very kind and helpful. The assistant manager in particular was very nice and gave me a lot of advice about my glasses from picking out the new ones to sending my old ones out for remaking. She even gave me a discount on the frames for pretty much no reason other than that my insurance didn't cover them until next year. Wish I'd caught her name so I could give her more credit for that. Very much appreciated and I will definitely be coming back.

For a simple rescheduling issue, I can't be helped until a certain person in the office returns…read more This was the same thing that happened when I tried to get my contacts and had to wait for her to place the order? I don't get it. Why is the office staff not trained well enough to handle a simple rescheduling issue? When I dealt with my contact issues, I had to wait for a call back and it took 2 days! I had to keep calling and asking for an update. I really do like the place and my last exam, Dr. H was so nice and helpful. I just think service needs to be worked on.

First time in the store! I bought a pair of prescription glasses and a pair of prescription…read moresunglasses. The staff was awesome, So happy that I didn't buy another pair of glasses at my old eye doctors, even though I was not happy with them. I will be using Bello Opticians for all my needs moving forward. I can't say enough about the staff.

Highly recommended. Family owned business. Been 20 years receiving great service and optical /…read moresunglasses wear. Love them!

Still refuses to refund my $160 for contacts I can't see out of and they said they were fine. Any…read moreplace is better than here.

This is my first time using Auburn Eye Center. The exam was comfortable and not rushed. The…read morecustomer service was exemplary! I decided after wearing my glasses for a couple days I wanted them fitted a bit. They took me right in and 5 minutes later I was out the door. A few day later I regretted not getting transitional lenses. Again, they fit me right in and in no time I had my new lenses. I cannot say enough positive things about Auburn Eye Center.

I've always been made to feel very welcome here, whether it was me hemming and hawing over which…read moreview looked clearer, remembering I've been forgetting to use hot packs for my dry eyes, or trying to decide which frames would be best, etc.,. Also, super-friendly staff and possibly the only time I've ever had random conversations about DEVO and philosophy while talking about vision care (YMMV). Highly recommended!

Great selection & warranty Service is always great! They will adjust your glasses at any of…read moretheir locations. Reasonable prices, too!