Larry is very knowledgeable and experienced, so nice, so patient, and eager to help! My husband…read morehad gotten prescription glasses for the first time recently, from a different place, and he was very unhappy both with the frames (which kept sliding down his nose) and with the lenses, even after two tries. Larry was able to solve all his problems! We are thrilled! --- My husband's previous experience at Northern Valley Eye Care, for a combination of magnifying and sunglasses, was with Rich and was also excellent!

This is as good as it gets. First, it's beautiful inside. Even better is the staff. Personable,…read moreprofessional and talented. Their customer service is unparalleled. Think that I like Northern Valley Eye Care? You bet! Their frame selection runs from affordable to high-end and prices are fair, and their lab produces perfect lenses on-site. Parking is so easy...they are located in one of the nicest shopping plaza's imaginable. Overall, a fantastic optical experience.

The doctor is terrific and the staff is competent--not easy to find these days. Doctor took his…read moretime getting my prescription right and staff was quick and efficient getting my order in. I used to go to Westwood for many years, but their office/contact person became a nightmare. Closter is a much better experience and I've now been going to this place for a couple of years.

Dr. Donald Kim is a top notch optometrist. Staffs are friendly and courteous. I highly recommend…read moreCloster Eyecare.

Love, love, love how thorough, kind, and transparent Dr. Debbie Kim and her staff are!…read more They can speak both English and Korean if one or other is more comfortable for you. I do not have vision insurance, so they made sure to let me know that a contact lens exam was not covered by my general health insurance. They also offer a rebate for contact lenses if you purchase through them. If you are a first time patient, they recommend you fill out their new patient form either online and send through email or print it out and bring it in for your appointment. This helps get you in and out quickly if you're uncomfortable with being out due to the pandemic. All staff are also masked, and there is a glass partition between the reception and the waiting room. I noticed Dr. Debbie Kim also held up a piece of transparent plastic between herself and me when she had to lean in closely to examine my eyes. I truly appreciate how thorough Dr. Debbie Kim is. She is the most detail-oriented optometrist I've ever had. She is mindful of small details like your mask potentially creating condensation on the examination tools, which could inhibit the accuracy of the exam. She really takes her time to make sure that your vision is checked accurately. I've had optometrists in the past who rush me through the exam and leave me with an inaccurate glasses prescription. So I'm happy with how calm and precise she is. After my exam was done, and I had gone home, I realized I forgot to ask for a copy of my glasses and contact lens prescription. I emailed them the same day of the exam, and they got back to me the day of with a copy of my prescription. The entire process was so smooth. I highly recommend Dr. Debbie Kim's office for vision care.

I got my prescription from a new doctor and their glasses were prohibitively expensive so I went to…read moreDr. Kim's to check their selection. Adrien was extremely helpful in finding me prescription sunglasses. I never felt rushed and he found me a pair that really worked. Additionally, when I went to pick them up the prescription seemed off. After double-checking he confirmed that the prescription was the one ordered. He encouraged me to go back to the original place and said he would work with me if the prescription changed. Great customer service! I'll be back and will bring my husband also.

These people are caring and very talented. This is the place to go…read morefor eyewear and eye care needs - glasses, prescriptions. etc. They have the best selection of glasses also.

I came here for the first time on the recommendation of a friend and I'm glad I did. Everyone here…read morewas professional and friendly with a true caring for making sure I was taken care of and pleased with the choices I made. They took the time to help and gave my 100% satisfaction. This is where I'll come for my eyeglass needs from now on. Thanks

I went to Eyes on Hudson to fulfill prescriptions for two pairs of very specialized glasses. The…read moreoptician took my prescriptions, but did not do any consultation or measurements at the visit. (I brought my own frames.) When I received the glasses and I couldn't see out of them, I found out from a subsequent visit to my orthoptist and another optician that both pair of glasses we made incorrectly and that the prescription in one pair was way off. When I contacted Eyes on Hudson about the issues, my concerns were met with exasperation and an overall unwillingness to work with me. I have since gone to another optician who specializes in difficult prescriptions. Perhaps Eyes on Hudson is very good for general glasses. But I would not recommend the business if one has any special needs.

Went in for a DMV eyes test. This woman was horrible to me- said I was 'squinting' and did't pass…read moreme. The next say I wen to anoter provider in Scarsdale ND PASSES IN 5 MINUTES. WHAT A HORRIBLE EXPERIENCE.

Bauer Optical is the best eyeglass place I ever found. Ed just makes the best lenses and doesn't…read moreplay around with adjusting and altering the frames. I have complete confidence in him. I'm moving far away and this shop is among the treasures I'll have to leave behind.

This is a wonderful place to get glasses. Ed is thorough about your eyes and takes his profession…read moreseriously and thoughtful about helping with frame selection. The prices are market value. This isn't a discount shop but there are plenty of affordable frames. Great selection of frames. I would highly recommend.

I am extremely disappointed with the communication and scheduling process at this office. I have…read morebeen calling for two weeks to schedule my cataract surgery and have left numerous voicemails. I even stayed on hold for 39 minutes, only for the representative to tell me she 'didn't understand why' this was happening before transferring me to the surgery coordinator. I left more messages for the coordinator, and nobody ever calls back. This is completely unacceptable when trying to arrange an important medical procedure.

Doctors are great, but they have, by far, the RUDEST front desk people answering the phones and at…read morereception. Nasty, condescending, and disrespectful. "Autumn" is stellar in this regard. She is the Queen of Rude. I have no idea why they would keep someone on staff who is so nasty and rude. An AI receptionist would be preferable over this nightmare of a human. Although I should not speculate, perhaps her rude behavior is used to cover up her apparent stupidity?

I contacted Valley Eye Associates recently to schedule an appointment for a routine checkup. The…read morestaff were incredibly nice and helpful, easing my woes over visiting a new practice. I am so glad I decided to visit with Dr. Lee. Dr. Lee was patient, helpful, and had excellent bedside manner. Dr. Lee is an exemplary model of how every doctor should interact with patients they're treating, I truly can't remember the last time I had such a pleasant visit to a doctor's office. I felt that my concerns and safety were completely prioritized during my exam. I cannot recommend this location enough.

Both the person at the front and the doctor were incredibly kind and helpful! The experience was…read morequick and pleasant.

Great care by Dr Ross. Always takes extra time to make sure you have a great experiance and resultsread more

I went in to get my eyes checked to get new glasses and after the refraction exam, he gave me a…read morecomputerized test that analyzed my eyes without asking me if I wanted the test. He then said that my optic nerve looked strange using this machine, and asked me to return the next week so that he could further analyze my optic nerve using some newfangled equipment, which was on loan to another doctor at the moment. So, I returned and the technician (his son-in-law), conducted the computerized test. Ross then said that my optic nerve still looked swollen and advised me to return in a few months because it was likely that the swelling was caused by some medications that I was taking. So, I asked him to give me a printout of what he saw in his computerized machine and write down what he thought the problem was - he wrote "papillodema" with 3 question marks at the end. Papillodema as I discovered on the internet, is swelling in the brain, indicating a very serious illness (MS or a brain tumor)!!! I then brought this to a real MD who asked me if my pupils had been dilated (which they hadn't), so he did so. The dialation indicated that my optic nerve was healthy and pink and not swollen. I showed him the printout that I received from Dr. Ross and he just said,"what am I supposed to do with this?" So, be very wary of this so-called Doctor. He evidently bought some very expensive machinery which he is trying to pay-off at the expense of unnecessarily alarming his patients. Furthermore, he should have just dialated my pupils himself, instead of scaring me.

The doctors and technicians are fantastic. My problem is with the front desk. It's impossible to…read moreget through to anyone. I had to wait for 2 weeks for my contact lens prescription and I was promised a sample to try first. It's been another 2 weeks and I was told they would have them today. No phone call, no nothing. The doctors and better here but the service and receptionists are better at Lens Crafters

Very professional exams. They seem to have great technoolgy, great techs and Docs. Doc spent time…read moreexplaing my condition and solutions. I also ordered new glasses from them. Expensive but I expect to have much better corrected vision than my current COSTCO which clearly (no Pun) were causing problems