I was disappointed in my last visit to Walt's. We took my son's car in because the brakes were pulsing. They called me and I told them that is what I wanted fixed. They said the technician did not see anything wrong, but they would test drive again. They then called my son to pick the car up without fixing the brakes. I don't care if they did not see anything wrong. I wanted them to turn the rotors and charge me for it. We ended up taking the car to a brake specialist and had the brakes fixed. I am going to look for a new auto repair shop. read more

Do not go to this shop unless you want to be scammed and ripped off by having your issue misdiagnosed, sold services you don't need, and charged higher-than-the-dealer exorbitant prices for the pleasure! This is a detailed review of my recent two visits to this facility. The good, bad, and ugly. Only 3,000 miles ago, I brought my 2012 Nissan Rogue here to replace the driver's side CV axle (torn boot) and fix an oil leak. They diagnosed the leak as needing a new oil cooler and oil pan gasket, which they replaced. I also asked them to check the brakes. They claimed my rear pads were down to 2mm and needed new pads and rotors. I only authorized the pads since the rotors were perfectly fine. At that time, they said front brakes were nearing replacement, but the rears were critical. The prices were high, but I was short on time and trusted them--my first mistake. Fast forward to last week, just 3,000 miles later. My second mistake was returning. The car was still leaking oil on my driveway in the exact same spot. I wanted them to re-check the leak under their 3-year/36,000-mile warranty. I also requested an oil change, asked them to look into an SRS airbag code (passenger seat occupant sensor), and requested a general inspection. Hours later, the service manager, Paul, called with the diagnosis and the red flags started flying: They did the oil change. No problem there. They couldn't fix the airbag issue, told me to go to the dealer, and waived the $171 diagnostic fee. Fair enough. Paul said the oil leak was coming from the CVT transmission pan gasket and quoted $700+ to repair and service the CVT. I was highly suspicious because the transmission was replaced less than 15,000 miles ago by the previous owner and the leak was in the exact same spot on my driveway. Red flag #1. He claimed my front brake pads were down to 3mm and the rears were already at 5mm. He tried to upsell a front brake job with rotors for $600+. This made zero sense since they just replaced the rear pads only 3,000 miles ago (new pads are 8-8.5mm). Red Flag #2. He tried to sell engine and cabin air filters for a ridiculous $170. This is a cheap, 5-minute DIY job, and not even the dealer would charge that much! Red Flag #3. I told Paul to wrap it up, paid for the oil change, and took my car. This week, I took it to an honest shop down the road that specializes in Japanese vehicles. They inspected it and found the truth: The CVT transmission pan was indeed leaking. However, their estimate was $200+ cheaper than Walt's to repair and service the CVT so I let them fix it. They also found another leak from the CV axle seal. Walt's suspiciously failed to diagnose this, and it was likely caused by their own poor workmanship when replacing the CV axle on my last visit. Best practice is to replace the seal with the axle. Walt's either reused or damaged the seal when replacing the axle assembly. I did not trust Walt's to honor their warranty nor their ability to repair it without breaking something else. This cost me $400 to replace the leaking seal. They measured the brake pads: both front and rear pads and rotors were completely fine and measured at 8mm! Either Paul lied about them being at 3mm and 5mm to force an upsell or they are incompetent to even measure the brake pads. Go anywhere else. If you do use them, absolutely get a second opinion. There are far more honest, professional shops out there. I will never go back. read more

Walt's auto repair in Torrance is honest, accurate and fast in getting your vehicle back to you in top shape. Full Stop! You see the same faces across the counter every time. Their employees stay....next to no turnover. Can your dealership say that? I think not. The techs get to know your vehicle. Management and the employees get along. It's a rare trait these days but it's alive and well at Walt's. Do yourself a favor and at least try Walt's. Don't throw your hard earned money away at an uncaring bloated dealership. They know their stuff. read more

Went in for a major service (105,000 mile) on my 2015 Honda Odyssey. They replaced the timing belts, water pump, spark plugs and performed valve adjustment. I also had the oil changed at the same time. I had an excellent experience at Walts. They did extras such as rotating tires, performing additional inspections (e,g., brakes) and washed the car. The cost was much better than taking it into the dealership. I will definitely being going back to Walts for future work. read more

My husband has an older vehicle (1991) that had suspension problems. Unfortunately, they could find replacement parts anywhere, but they were able to inform us in a timely manner. I appreciate that they took the time to try and solve our problems, and told us quickly. We have been a customer for over 25 years, and they put their customers first. read more

Excellent customer service and always the best workmanship. Never dissatisfied with the overall quality of their services

Took my 2016 RAM 2500 into Walt's on 6/1/26 for break light repair. Excellent customer service. Professional, honest and friendly. This was my first visit. No need for me to go anywhere else for service needs. Walt's is now my forever "go to" auto service! read more

These guys are so great! They did an amazing job servicing my car, and even gave my car a wash and replaced the battery in my key fob. They're my first choice for an auto check up! read more

Great service. We've been going to Walt's for years and have been very satisfied with the care they have given us.

I was hearing a knocking noise under my 2021 Dodge Challenger Scat Pack. I thought I needed a new transmission mount, but I took it in to Walts for service and turns out I just needed a bolt tightened on my rear differential. They did the service and had my car ready in no time. Great customer service and the mechanics are very knowledgeable. Any work I need on my car I will definitely go back to Walts Auto Service. read more

Paul and Angel are great. Even though they were busy, they were still able to squeeze me in. Both are always courteous and never use pressure tactics. read more

I used Walt's previous on my mint vehicles but this time when I called to make an appointment for front end steering work they said they no longer work on anything older than 2000. That's their choice but my family has 10 vehicles and I need one reliable, competent repair shop that I can take all my vehicles to. read more

I have been a customer at Walt's for about 20 years. It's a AAA approved shop and I value that. Paul consistently provides such great customer service. I have had so many jobs done on my cars over the years and I have always been satisfied. Prices have definitely gone up over the past year but apart from that I really trust this auto shop. read more

Very knowledgeable and well trained staff. Did an excellent job on the work I had performed. I would recommend Walt's Auto Service to anyone needing auto repairs. read more

Walt's Auto Service - Very nice waiting room. - Auto Repair Near Me - Torrance, California

We have been coming here for 40 years, through incarnations of 4 owners and the service remains solid. Paul is a gem.

Walt's is the best! They did a great job diagnosing and repairing my tricky climate control system problems, took great car of my baby while they had it and charged me a very fair price. Paul, the service manager is great to work with - very outgoing and patient. I am so glad I brought my car to Wlat's and highly recommend them! read more

Walt's Auto Service - Auto Repair Near Me - Torrance, California

What a great experience here. I was in and out with my work van. Very responsible on prices and did not try to sell me on anything extra. I'll be coming back here. Thank you to the service advisor Angel and the tech Tom did a killer job. read more

Been going to Walt's for years. Always friendly, efficient & quality service. I like that they explain what needs to be done and why. I would definitely recommend them. read more

We've been going to Walt's to service our Hondas, Toyotas and Acuras for more than 25 years. The service, advise, quality, and friendliness are unmatched. I highly recommend them. read more

The most important part of taking your vehicle someplace to be fixed or even just maintained is "TRUST" and Walt's Auto absolutely has my trust. They give me an honest opinion, and always do fantastic work. read more

Great, thoughtful service for over 30 years. I wouldn't trust my car to anyone else. Paul explains everything in language that I can understand & only does what's necessary read more

I have been a customer for awhile and they never fail to deliver. Great service and a running better-than-ever vehicle !! Thank you! read more

Very reliable. I'm a repeat customer. I didn't have to wait for a long time. Paul was great

We always get great service and advice from Walt's. We've been taking our cars there for years and wouldn't take it anywhere else. Friendly, prompt and expert service at a very reasonable price. read more

Walt's Auto Service is the best in town for auto repairs. Front office staff is very knowledgeable and friendly. Technicians are all well trained at what they do. And prices are reasonable compared to most dealerships from my experience. I will continue to use Walt's for my Honda Accord service needs and recommend them to anyone looking for an honest family owned business instead of supporting the big name players that charge more to pay for their fancy showrooms. read more

The level of Great service and accommodations is beyond my ability to put in words!!! This was my second visit and Still Amazed, Satisfied and Very Pleased. I had an unexpected delay; I was almost two hours late for my scheduled appointment. I called the office and they permitted to still come in. I needed more work than I initially anticipated. Angel kept me informed and gave me his recommendations; Which I followed. I was offered water,tea or coffee as I waited. The entire staff are all nice and professional. I Highy recommend Walt's Auto for ALL of your car maintenance needs. These guys serve with Integrity and Are Honest regarding recommending service. read more

Second time we've brought our car to Walt's for a repair. They took good care of us both times. Great work and reasonable prices. The staff is very professional. Suggested additional maintenance items to save us money in the long run. The car runs perfect. We will be back should the need arise read more

Such an amazing company. Got my oil changed and some other services done here. Honest, great availability and amazing prices!

I used to love Walt's, but after a bad experience there, I won't be going back. First, I was told I had an oil leak that was going to cost major $$ to fix. I took it to another shop for a second opinion and they could not find any leak. I had front brakes done here. Two to three years later, I find out that the brake assembly was installed incorrectly. So now I will have to pay another mechanic to fix them. And finally, I had a clunking issue with the car. I was told that it was the shocks and struts by this shop. So those were replaced, costing a significant amount. This did not fix my problem. Instead, the service manager was like, "My daughter had a similar issue and it ended up being the sway bar links, which is pretty common." It WAS the sway bar links. If they knew this was common, why did they go for the most expensive fix first?? This really ticks me off. I felt like I was scammed by this shop. I won't be returning. Really disappointing because they came highly regarded by a friend. But I guess things have changed since Walt sold the business. read more

Took care of my maintenance and suspension issues while keeping me informed of my options.

Have taken 2 of my cars to Walt's since they were highly recommended. Major job was thousands less than dealership! My truck was having issues and they were able to find problem and gave me a good price. They always included pictures of the areas that needed repairs. Thanx! read more

Every once in a while, my old '94 wouldn't start. It was tough to figure out the cause, but of course the guys at Walt's Auto did it! That's why I've been going here for over 30 years! These guys are THE BEST! read more

What can I say! Like a family doctor, I've been coming to Walt's since 1990 for service on my cars. Whether for a standard oil change or more serious repair, they are always responsive, courteous and thorough in explaining required or recommended service. This time I was here for an oil change only as I had reached one year since the previous service and had driven only 2,000 miles. As I've shared before, going to Walt's is like seeing your family doctor, one familiar with your car's health and history. One of the highlights of Walt's is their recommendations for future service. They'll keep an eye on deteriorating parts not yet ready for replacement and advise when the time is right. Current status of such parts is always outlined on their invoice. There's never pressure to perform such additional service. Go Walt, go!! read more

THIS IS MY GO TO CAR REPAIR SERVICE, AMAZING STAFF. I No longer go to Gardena Nissian, it's going on 6 years since I've been going to Walt'z. MY neighbor took her car there for a trunk latch repair she was very satisfied. My sister took her van there for repairs, she has been going there ever since I told her about this place I highly recommend this business. read more

After my experience this past weekend with Walt's Auto Service I had to come here and give them a review. It was my first time using them and was really happy with their fair prices but most of all, what I find more valuable is their honesty. As I told Sisi, it is so hard to find auto repair shops that are trustworthy because I've been burned so many times. I took my car in because it was having electrical issues and I could not figure out what was going on. They charged me a fair price for the diagnostic and called me a couple of hours later to tell me that it was a 10 dollar part that was missing and that I only owed them the price for the diagnostic and the price of the part. I was so appreciative that they were that straight with me. Some places quoted me a ridiculous 500 dollars for the diagnostic alone. Usually, in my experience, another auto shop would have taken advantage of the situation and would have charged me a ridiculous amount of money. To me, this just ensures that I will continue to take my car to them going forward. read more

My husband Scott took his 2019 Chevy Blazer in for a oil change. In addition to the oil change the mechanic also checked out most of the car. We really appreciate this great service that we get. It's a feeling of safety on a daily work commute. Peace of mind here. Thanks again to Walt's for a job well done. Sincerely, Christine Carls read more

What a helpful bunch of people! Fixed my turn signal problem very inexpensively. And they have a driver to drop you off and pick you up! They will get all my business from now on. read more

Located off Van Ness in Torrance. My dad has been taking the Camry here for a few years now. The last time he did service before his passing was Nov 2019 before our Vegas trip. They do a good job with service. They are very friendly and provide excellent customer service. They send reminders and also follow up calls. Their prices are reasonable as well. They take good care of you car. I would recommend this place for your car services. read more

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We took our old van in to have something fixed and they said no problem. Three weeks later we hadn't heard anything so I went in and they said that they had exchanged a computer chip that was $700 but they never contacted us to tell us that did not work. I feel like their customer service is lacking. Why didn't they just tell us they didn't want to work on the vehicle? Just be honest. We sure miss Victor. never going back. read more

My old mechanic went out of business, so I was looking for someone to fill the void in the approximate vicinity. Walt's had a high rating on Yelp so I took a chance. The first time I came in, I didn't figure I'd get serviced right away but they did make an appointment for the following morning (it was for the "Check Engine" light, so my car was driveable). They fixed the problem, the price was reasonable (what I expected), and the car was ready the same day. Communication was great throughout the process. Would definitely return. read more