The owner Bob has sold this business to new owners after many decades of service. My family and I are thankful for the great work he has done on our vehicles the last almost 8 years, you don't get honest good mechanics like him anymore. He is by far the best mechanic I ever had. Wishing him the best of luck and I hope he enjoys his retirement. Thanks for your service Bob. read more

This is the best auto repair shop you can find, long time in business, excellent customer service, honest, reliable and affordable. Bob the owner runs it and answer the phone (so refreshing). I trust them 100% and have piece of mind taking my car here. I already recommended to many friends. read more

I had a new starter and cam shaft replaced twice within a year at Bob's. . They were non Honda parts. My car had trouble starting even after that. I had to go to the Honda dealer and have them replace those two Parts with real Honda starter and cam shaft parts. the parts BOB put in weren't talking to each other. Cost me another $ 2500. If he asks you to put in non Honda parts tell him No Thanks! read more

I rarely write reviews, but my interaction with Bob today has left me so bewildered that I have to in order to prevent someone else from having the same frustrating interaction. TLDR; - Rude. Zero compassion or understanding. Expects customer to ask zero questions of him prior to trusting them with their vehicle. ------------ BACKSTORY: ------------ I have an old vehicle with an intermittent P0300 (a known difficult issue to fix). I have had to replace the catalytic converter twice, and now about to be a third time. The NEW muffler shop I am going to told me that I need to have the root cause fixed first. (I am not dense - I understand this. My previous shop claimed that they did, but in reality they just randomly replaced parts and then the cat, clearly not fixing the root issue.) The muffler shop recommended two local shops (one of them being Bob's). He suggested I fully explain the situation, and had a list of questions to ask/etc. ------------ INTERACTION: ------------ When I spoke with Bob, at first the call was going great. I explained the situation. He said I could come in Monday or Tuesday. I told him I had some questions first if that was ok, and he said yes. I asked if they have the tools to diagnose, because a lot of shops (including my last one) will "fix" a P0300 by just replacing parts one by one. He was clear that they have full diagnostic tools and will never replace parts without knowing they are faulty/etc. Yay!!! (Clearly I was asking this based on my past experience, it had nothing to do with questioning his integrity or methods - just trying to not repeat my past mistakes and throwing money at the problem.) That being said, when I told him someone had said something about finding a "GM Specialist", before I could even ask my questions about if he WAS ONE or how to find one or if that was necessary/etc, he immediately got very mad and told me "Go to a dealer, I do not want to work on your car", and hung up. It was such a turn in the tone and direction of the conversation that I was absolutely bewildered! ------------ FOLLOWUP: ------------ He would not answer my call again, but when I called back on the land line and he answered, I asked him to please not hang up (thankfully he didn't). I explained that I was not trying to be rude, I was just asking the questions I was told to (because I am NOT a mechanic - obviously - so I do not know these things). He interrupted saying that "I do not want to work on your car. Go to someone else". After a second attempt at apologizing, he interrupted and said "I don't want to hang up again, but I can refuse service to anyone for any reason. Take my car somewhere else." I said that I understand (any business can refuse service to anyone for any reason - I totally get AND support that!), but I asked if he could PLEASE tell me WHAT I did or said wrong so that I wouldn't repeat the mistake in the future! I really wasn't trying to be rude, I was just trying to ask the questions that I was told to, to fix the problem that I've paid thousands for at this point! He said "I've been in business over 40 years and you are grilling me like a child, so I have no interest in working on your car. Please go somewhere else". ------------ REVIEW ------------ I cannot believe that even after profusely apologizing and explaining the reason/source behind my questions, he had absolutely ZERO empathy or understanding. I completely understand if he was having a bad day, or maybe had just dealt with a difficult customer or something, and that affected the first call...but to remain steadfast and uncompassionate after I apologized and explained myself - that is not a "bad day" reaction. This is such TERRIBLE customer service! To summarize: I was literally asking the questions I was TOLD TO by my muffler shop, and he seems to have taken them personally. I respect that you have a right to refuse service to anyone, but this was extreme. It's one thing to want to not be questioned about the quality of your work, but when someone has shelled out thousands to have something fixed incorrectly, it is SO rude to respond this way to them. My questions were clearly not indicating that his service was anything less than stellar, I was asking his business practices so that I would not repeat the same mistakes as I have with the previous shop I went to. FWIW - I also recently went to a new shop to have a diagnostic done...they charged me and told me the only issue was the catalytic converter...turns out all they did was plug in the tester and not do a thorough diagnostic even after being asked to. I understand some shops have this limitation - so I was asking those questions to make sure I would be going to a shop that would do a comprehensive diagnostic!!! You would think that he would have some compassion for the specific situation and understand the logic behind my questions for goodness sake.... read more

The team at Bob's are efficient and their service is impeccable. For a woman to deal with car trouble there are no worries with the crew. They are clear and explain with alternatives. No pressure ! I will be bringing my cars for service with Bob's. read more

My daughter needed her brakes checked. Everyone at Bob's auto repair were professional, honest and knowledgeable at a reasonable price. I highly recommend them. read more

Bob and his assistant are friendly, competent and prices are fair. Going forward, Bob is my guy for car audio needs.

This place was super awesome and gentle with my car. As I was waiting for then to finish the inspection and pull my car down. Both Bob & Cruz were very helpful and even gave my daughter two zipper-like bracelets! It was really kind of Bob to do that. I would definitely come back to get it serviced. I'm very happy with this repair shop! read more

Bob is the best! After finding out the issue with my car was part of a recall, Bob offered to get my car to the dealership for me, at no charge. As a thank you, I brought them donuts and take my car there for any needs. So kind, fair and honest-which is not always the case when dealing with mechanics as a woman. read more

Bob is the best! Words cannot even express how grateful I and my family are to have found him. I have a 2015 Ford Mustang and Bob is THE Ford Mustang Pro! He has over 38 years of experience and I will never take my car anywhere else now, because I am extremely impressed and trust him. He fixed my rear main seal leak at a very fair price. I did my research before so that shows you can count on his honesty and the quality of work. I recommend him highly and have especially to my fellow Mustang owners and now my mom goes to him too. read more

Bob's Auto Repair is hands down one of the best auto shops I've been to. I came in with some concerns about my car, and Bob was incredibly helpful and honest from the start. The price for the repairs was more than fair, with no pressure or upsell, You can tell he genuinely cares about his customers and doing the job right. If you're in the South Bay, go see Bob. Super nice guy, honest business, and fair prices. I won't be taking my car anywhere else. read more

Another great experience. Absolutely fantastic. Bob will go out of his way to get you back in the road in a fair and honest way. Bob replaced my Prius suspension with a same day turnaround, and did it in time for me to make my drive home. He is always busy, but there is never a time he is rude, unkind, or u professional. Bob might be the most professional, kind, and genuine mechanic on this planet. read more

Hector provided excellent customer service in helping me get my vehicle back on the road.

Bob's was so great to work with! The service advisor Cruz was very communicative and helpful when my car was in need. As a newcomer to the area I felt very lucky to have found a shop that I can trust when my truck had an issue with the transmission. They were able to fit me in super quick and diagnose / fix the problem in a day. I especially appreciated the service report and contact throughout the day as the service progressed, and the thorough job repairing my transmission lines on an older vehicle. I felt that the price for the work done and experience I had was well worth it and I will definitely be using Bob's in the future! read more

Love Bob and his shop! Always bring my 66 mustang to him. He's helped me a lot over the years.

After reading all the great reviews, decided to come to Bob's because my car was making a lot of noise. At first he says it must be the fan belt without looking at it. Drop it off, I don't even know if he even checked the car. He changes the fan belt and charges me $125. Noise doesn't stop, bring it somewhere else and after checking the car out, mechanic knew it was the Mount and had nothing to do with the fan belt. Waste of money and did work on my car that did not even need to be done. A quick $125 for them without fixing anything and replacing something that did not need to be replaced! Not ok read more

Bob is trustworthy and he figures things out. Our old Chevy truck couldn't pass smog. We tried several places with no luck. Bob's guys sorted it out. We've gone there for other issues, too. read more

Writing this review while at Bobs , getting my car checked on; there's nothing wrong, simply a routine check up. You can do these kinds of things when you trust your mechanic. Bob is salt of the earth. I care about Bob -- once you meet him, you'll care about him too. A unicorn when it comes to mechanics, Bob and his team are trustworthy , honest, and responsive. This is my 3rd or 4th time to bobs i really can't remember but every time i come here i just feel like I'm sitting on a gold mine. Anytime i can refer him business, i do! Thank you Bob! read more

Bob's Auto Repair - Auto Repair Near Me - Hawthorne, California

The best service I have ever gotten, they got straight to it and let me know in detail what's going on with the car and for a girl that is very helpful! They gave me a rundown on what the options were and the best route to take. Not only that but it was fast and my car runs like new. When I first got there from the jump I had a good feeling about it. All around it's good vibes and everyone is so friendly and nice Cruz I think that's his name is the one that helped me out from the start he is amazing and funny and thanks to bobs auto repair I know where to go when I need my car fixed from now on. I don't trust anyone but I trust bobs auto repair team read more

Very helpful, detailed, and friendly. Bob knows what he's doing and everytime I ask something he explains it in details. I brought my IS250 for a brake fluid flush and now my car feels safer when I brake. Planning on making this my go-to! read more

Bob's Auto Repair - Bob's Auto Repair frontview - Auto Repair Near Me - Hawthorne, California

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We have come to Bob, a few times and normally he is a 5 star buisness; however After returning from a 6-month deployment my wife's car was not starting. Pretty sure it was either the alternator or the battery. Figured it was a great to get it completely checked out in prep for my 16-year-old, who will be driving very soon. Turns out it was just the battery. We drove the car home and parked it as my daughter is still learning to drive. About a week later we noticed the entire dashboard is cracked, upon further inspection the glove is completely misaligned. Needless to say we will not be returning here again. read more

Warning- the owner is emotionally unstable, rude and aggressive. Has no idea of how to treat a customer. I had the very unpleasant experience of encountering this individual today. My mechanic who leases a space from "Bob" is amazing ... I brought my vehicle in and was waiting for my mechanic - when I turned around I saw another mechanic who apparently works for Bob in my car- he wanted to move my car and I politely said I can move my car. Bob started yelling at me and called me names using profanity. He then accused me of being racist!! It's unfortunate that he has affected the business of his tenants- read more

Bob is the most honest guy/mechanic I have ever met. He doesn't try to up-charge you and always tell you the truth about what is going on with your car. The quality and value is amazing & everyone should go take their cars to him. read more

Bob is fair, honest, and trustworthy -- truly old school He does great work, explains everything clearly, and never tries to upsell. A mechanic you can rely on. read more

Bob did a super job for around $5K doing a deep dive and bumper to bumper refurb of all systems on a new to us car, Toyota Yaris prior to a trip from CA to MD. Thanks much Bob! Bill G. read more

Bob has worked on our cars for years with excellent results. He is trustworthy, honest and an amazing mechanic. I recently took my 1967 Karmann Ghia that hadn't been started for years. He worked tirelessly to get it running, even better than ever. I can never thank him enough!! read more

Bob's Auto Repair - Auto Repair Near Me - Hawthorne, California

Life saver !! Bob, thank you so much for being honest, kind, direct and helping me out with my car on that crazy Christmas week rush! Car is running great and no issues ! read more

Bob is the best in the business. Honest. Friendly. Quick! No BS. He does great work. Doesn't try to oversell you on stuff you don't need. I highly recommend Bobs! You won't be disappointed read more

Had an exhaust issue and called Bob on a Monday eve and he told me to drop the car off in the AM on Wednesday. After doing so, he called me a few hours later and told me what the price would be to get it fixed. We went ahead with it and a few hours later, my car was ready. Guy was honest, reliable and true to his word. If you're looking to get some car work done, I'd definitely consider bringing it here! read more

Bob has been my families go-to for auto repair since as long as I can remember. He is very reliable and trustworthy. The only person I trust with my vehicle definitely read more

Bob's is very good. Came highly recommend by Joes in El Segundo. Shot us straight. Did good work. That is as good as you can ask for. Pretty solid on price. read more

Hands down thee best mechanic I've ever been to. Bob is an incredibly nice guy and so are all of his cowowrkers. They go above and beyond to help you out. For example, I dropped off rotors to replace my back axle and forgot to give him the second one. He literally had one of his guys drive to my house to pick it up for me. Just pure class all around. Love these guys and could not recommend them more. read more

9 years later I'm still here. Although I have moved out of the area. I still make the time to come here for all my maintenance and repairs. Bob does honest and fair work. The quality and service is always outstanding. It should speak volumes of a local business if they been around for well over 35 years and have long time customers like myself. read more

Bobs been in the business for 36 years. He was able to change the strut assembly on my 2013 Accord for half the price of other shops in the area. He was also able to squeeze in the appointment on a busy day and complete it by end of day. Thanks for the great service! read more

I had a wonderful first experience at Bobs shop. From the initial phone call, Bob couldn't have been nicer. I brought my car in because it had a maintenance light on that was due for an inspection. Not only did Bob do the inspection for free but he actually told me that there was no work that had to be done on the car. I have never been to a place that hasn't tried to sell me something that needs to be done. He has earned my trust for years to come. I would recommend taking your car here for any work that needs to be done. read more

Bob is hands down the most honest mechanic I've ever encountered. I brought my Range Rover sport to Bob for an oil change in preparation to drive cross country alone & my two pit bull puppies. I asked him to check if the car is safe enough to handle the drive. Not only did he give the car a overall check he assured me it would be safe to endure the drive. He's very honest, kind, and reliable, extremely hard to come by for mechanics sadly so. He even asked that I let him know when I arrive safely from the long drive, I did. Thanks Bob! read more

Bob was amazing and so patient. He was able to fix my car SAME DAY!! I will forever be grateful for Bob!

WOW amazing experience with Bob and I didn't even take my car into his shop!! I called about getting a brake light inspection and Bob informed me they did not do inspections. Rather than ending the conversation there, he went ahead and began calling around other shops that did provide this service until he found a local shop nearby. Definitely shows this man's character and you know he is there to help!! I will definitely be sharing my experience with others and will have Bob's shop ready if I do need to bring in my car. Great guy; made my day!! Your assistance is so appreciated. read more

BEST car repair experience I've EVER had. Bob was so incredibly friendly and professional. We had my fiancé's car diagnosed at the Hyundai dealership and what they quoted us seemed quite high compared to the estimated costs I found in forums online. I called around a few places and found Bob's with stellar reviews, now I know why! When I brought it in they got it done very quickly, the rates were VERY fair and reasonable, and he recommended against doing one of the repairs the dealership recommended saying it would have been an unnecessary expense. In my experience most shops would she just don't it anyway knowing they could charge for the extra work. We will DEFINITELY be coming back and recommending Bob's work work going forward. Thank you! read more

My car alarm went off in the middle of the night a few times. I brought it to Bob's to get it checked out and make sure no parts were stolen and that it wasn't an electrical issue. Bob was very nice and helpful, and made sure my car was in working order, and even cleaned up some areas--and he didn't charge me a thing! Would definitely come back based on his thoughtfulness. read more