Needed to wash our patio furniture cushion covers and came here based on the reviews. Truly…read morehelpful manager and staff in a clean, well-maintained facility. Major kudos to the team at Klean Wash!

We were able to wash everything in one go and the service was great and they helped us when we…read moreneeded it but a downside is the pricey amout to wash clothes, but I get the business owner also has bills to pay plus this business to run over all really good place to dry but pricey to wash

Very clean, friendly staff, plenty of machines. We are on vacation and of course the machines at…read moreour condo weren't working, so laundromat it is. Would recommend highly.

They do a great job with dry cleaning?? They are fast and are reasonably priced!! They have…read morebecome our new cleaners in Niceville!

Credit card machine was down and had to pay cash. Okay,…read more Not okay: Very specific unform instructions "crease all sleeves following the exact center point of arm patch" were not followed and there are as many as 3 creases on each sleeve of 7 uniform shirts, none of which are where I requested them to be. We can redo it but not until Friday is not an answer when I specifically came to this cleaner on a Tuesday because of next day service promised by person answering phone. Can't issues cash refund because the person who approves them is not physically in the room, ummmmm, ever used a phone before? This cleaner lost what would have been a loyal weekly customer who will be sure to steer other folks away. I am not a tourist just passing through.

I love this place very friendly customer service I would recommend this to anyone old-time feelread more

Just moved back to the area on Okaloosa Island but unfortunately my unit does not have washer dryer…read moreconnection.. there is a small laundry room but I'd rather not use it so went on the hunt for a home to do my laundry.. I think I've found one for now.. equipment seems new and as if the staff is good about keeping the place clean; which is by biggest concern.. they have coin machine, machines with snacks and laundry supplies if you need them..they also have video surveillance as well..

Chong is so accommodating! She trues to have your laundry for you in 2 to 3 hours same day at no…read moreadditional cost. She is meticulous in folding and hanging clothes. I like supporting a local that has served us for years.

Always good with military uniforms. Very quick turnaround. Staff is always very friendly.read more

they ruined a $250 dress and a jacket and would not even return my call after multiple messages.read more

I recently used this cleaners moving to Destin. I would not recommend them the quality of their dry…read morecleaning is poor and they damaged a suit of mine. Talked to the owner to get some form of reimbursement and cost to replace which his response was he could do nothing and was not helpful.

BUYER BEWARE!! I took 8 garments in for cleaning 14 months ago, and when I went to pick them up…read morethe first time, six of them came back with spots and stains all over them in various spots on each custom-tailored shirt or pair of slacks. I promptly returned them, which they said they wanted to try to re-clean them in hopes that they could get out whatever got on them during processing. I went to pick them up again, and no changes or improvements had occurred. They offered to do them again, but I told them I wanted to speak to the owner, Dan Dean, which they were adamant that they could not give out his contact information and would have him call me. Over the next series of months I would stop by or call and they would say that he hasn't had a chance to call me so I took them home until I found a way to get his cell phone number. I reached out and spoke to him which he swore up and down nobody ever showed them to him or told him about them and told me that you got the one lady who is very friendly and hard to work with, but he can't find anybody else when I explained how hard of a time I'd been given and how rude she had been being to me. He told me to bring them back in, but when I did, she was even ruder than ever before. She didn't want to take the clothes and said there was nothing they could do and I had to insist that her owner directed me to bring them back. and she needed to take them for him either way. Now that we are 14 months in to this circus , It was returned with a letter attached (see pic) today stating that he doesn't even remember our conversation but now that I was rude on the fourth or fifth trip over 14 months and that he recleaned them several times but will take zero responsibility for the original damage he admittedly caused and I am no longer a client there or welcome to come back. Just a quick context to this, these shirts are each over $250,000 custom tailored and sleeves initial monogrammed shirts and even more expensive custom tailored slacks. that's a $2000 hit out of my wardrobe that he doesn't stand behind damaging clothing while in his possession. What a nightmare being a local and I can only guess what he does to out of town vacationers. Use them at your own risk and loss!!

Diandra & her team were absolutely amazing. They transformed my wrecked home (70-90 hrs a week…read moreplease don't judge) into a comfortable, clean space and I will definitely be using their services again. Thanks so much to you and your team!

From the owner: Optimal Hospitality Services, Inc., formerly known as Optimal Hospitality Services LLC, was…read moreestablished in March 2017 with the vision to provide first class commercial cleaning, commercial laundry and hospitality staffing services in Northwest Florida, primarily Destin and surrounding areas.