I love being a patient of Dr. Ross. She Is friendly as Is her entire staff and unlike the last 2…read morepractices I had, she and her staff know their stuff and are always willing to help. An added plus ar her two dogs that like to do a meet and greet before going back with their mommy to lie down and hang out. I have even had her PA Erin, who Is also excellent and thorough. Other than the Dermatologist I have, Erin is the only PA I have ever felt comfortable and confident with. As far as I'm concerned, they have me for a patient as long as they are In practice.

I located her listing on reviewed primary care providers. I am glad I waited the couple of months I…read morehad to for a first time new patient appointment. She and her staff, including Erin, her PA and I generally don't like PAs, are wonderful. They listen to you, are all very friendly and quite thorough. I feel very much at ease there Having a very friendly dog to say hi makes it even nicer. I would recommend her office to anyone, especially those who, like me, have had a bad experience with other doctors.

Been downhill ever since Suzanne Thomas retired. She was great, everyone else just doesn't answer…read morethe phone ever, doesn't take care of prescription errors or issues, and overall it is just very difficult to be a patient here now. I will be switching doctors as soon as I'm able to.

They never answer the phone they're never their they send you letters and when you respond there's…read moreno one around at all

As promised, I had my outpatient procedure today and would like to update! Dr. Tambar and her…read moreattending nurse were wonderful (I regret I don't remember her name)! Just like last time, everything was ran efficiently and I was in and out in a timely manner. They did a wonderful job of numbing me up with lidocaine ... when I felt even a bit of anything and would make a wincing face, the attending nurse would notice my reaction and the doctor would give me more. I am such a wimp when it comes to physical pain at all, but it has been almost 7 hours since my procedure began, about 6 1/2 hours since the last shot of lidocaine, and I don't feel much at all. I followed their instructions and they gave me an ice pack to immediately put in my bra on the side of my outpatient procedure and I'm home. They will send to pathology to confirm I am ok and they scheduled me for a follow-up next week. I really love it here. I hope I don't have to come back here, of course, due to the main focus of this office ... but if I did, I would feel I was absolutely in the best hands, and these are warm and compassionate ladies working here, and I truly recommend this place if you find yourself in need of care for your "girls" ... you will be treated with dignity and respect and wonderful bedside manner!

I highly recommend Family Care Physicians! I've been a patient for 35+ years. Not only the…read morewonderful Doctors - Dr Roche , Dr Palumbo and Dr McMichael who are our physician's but the wonderful staff they employ. From the person who answers the phone to the nurses who are kind and pleasant that treat you respectfully and get back to you immediately. My recent experience with another doctor's office that had extremely rude and unprofessional staff encouraged me write this review to let everyone know how much I appreciate Family Care and their outstanding service!! Thank you Ana, for all your help and understanding in helping me get through a medical issue that I have been dealing with - you've been wonderful and I truly appreciate your kindness and attentiveness!

I went here for an annual checkup appointment with doctor Victoria Grudzinski. She was horrible. I…read moreasked her to recommend me a gynecologist because I wanted a bilateral salpingectomy done (a sterilization procedure) and she started asking me inappropriate questions. She started asking me "what if u change ur mind in the future?" And "what if ur future partner wants kids?" As if thats any of her business!! I never went back since. Good news atleast, I ended up getting my sterilization procedure done anyways couple months after. I want to file a report towards Doctor Victoria Grudzinski for questioning my autonomy.

I found this office randomly when I was at UB because it was the closest doctor to me and didn't…read morehave a primary doctor in town. Dr. Usen is very pleasant, doesn't talk down to you, and has good availability. I'd definitely recommend them.

Dr Gabriel Cortes is a knowledgeable, thorough and attentive physician. He takes time with…read morepatients and offers expert advice with his years of experience. He recognized a symptom that other physicians had not identified and provided treatment accordingly. It is unusual to find a practice that sees their patients personally unlike larger group practices.

Finally found a primary care doctor that has a private practice and is not part of a big…read moremilti-doctor group. He has one nurse and one medical receptionist. This is a case of smaller is better. It is also refreshing that there are outdated and recent magazines in the rack.

I've been going to Dr. Strollo for about ten years now and I will never go to anyone else! She is…read morevery warm and welcoming! I feel comfortable talking to her about anything! I highly recommend her to everyone!

Run as far away and as fast as you can from this place. First off they want you to print 12 pages…read moreof paperwork from home at your own expense before you come in. Secondly, they text you to come in for your appointment at a certain time like mine was at 12:30 and I got here at 12:30 and they told me I ran the risk of running late because I was supposed to come in at 12:15 when I showed them the Message that came through. They said yes but I should've known to come in 15 minutes early unprofessional at best I would not bring my dog here. Disorganized not the cleanest. It's in a strip plaza with city mattress they do supposedly OB Care menopause care and cosmetic injections. That's questionable at best. They made me reschedule my appointment at which point I told them I don't wish to return here it was my first visit unfortunately they can't see me today unfortunately, the paperwork is lengthy unfortunately unfortunately unfortunately perhaps this was God's intervention telling me that he didn't want me here. Gross gross run the other way disgusting.

Waste of time. I have had issues with plugged and popping ears and a drippy nose, my PCP suggested…read morean ENT because she could only see so far in my ears and nose with her scope, and she couldn't see anything concerning. I went to Paul Young, didn't see him, which is fine, but the NP that I saw didn't do anything my PCP didn't do and immediately suggested a nasal ablation and went on a sales pitch about how Dr. Young does them in the office. Felt like they "sell" that to everyone. She also couldn't see anything concerning- so why suggest this procedure? And for the plugged ears, she suggested I get a hearing test but they don't perform them. What kind of ENT can't do a hearing test in the office? Long story short- useless and total waste of time and money. Just got a $350.00 bill, after insurance for literally nothing.

Update - I left this office, permanently. I was going to come back but after asking that they send…read moremy records to a different physician and then visiting that new physician: I will never go back. The new physician, at my very first visit, said: 'I got your records from Dr Young's office, as well as the notes about your anxiety." I don't have anxiety. The awful surgery center that he uses kept me in a room for nearly NINE HOURS waiting to be taken back for surgery; I asked a nurse ONE TIME when I'll be taken back and she ran and told the anesthesiologist's helper that I was 'anxious' and they offered to give me pre-anesthesia to 'calm me down.' No, I was not anxious, I was super thirsty and MAD because I have not had any food or drink since midnight and it was nearly 5pm (so for15 hours). My nose is the same now as it was pre-surgery. I'm still congested, I still have post-nasal drip, and my sleep still sucks because I'm coughing from the throat irritation of the snot dripping down my throat. I've asked them to test me for other things (Covid, etc.) that might suggest why I was still feeling that way; apparently wanting to breathe without choking on snot makes a person 'anxious.' I guess that the PAs / Ear Doctor are also psychologists, and are able to diagnose 'anxiety' without a degree in human psychology. Interesting. No wonder my Primary Doc, at my 'make sure this person is healthy before surgery' checkup looked down at the doctor's name and said: 'Just be careful, some doctors think they're god and will judge you for everything."

I can't say enough great things about Dr. Southard and his staff. I've been seeing him for 12 years…read morenow, and at each visit Dr. Southard sits, listens and goes through my examination with unmatched care and thoroughness that I've not seen in any other practitioner. I don't know if the doctor is accepting new patients, but if you are in the market, don't hesitate to check out this office.

I have been a patient of Dr Fuad Sheriff at Amherst Medical Center for many years. He is a…read morephenomenal doctor--extremely knowledgeable, caring and responsive. I am diabetic and had 3 bouts of cancer. Dr Sheriff has seen me through it all. His staff also is wonderful. Nurses take direct calls and respond back quickly with answers or appointments. I am very appreciative of the great care I receive from Dr Sheriff and all the staff at Amherst Medical Associates.

Come with me to one of the places I spend a LOT of time at... DENT Neurologic Institute in Amherst,…read moreNew York, right on Sheridan Drive. This is the DENT Tower, and if you're like me and have multiple doctors, multiple appointments, and approximately seventeen million reasons to be in a medical building... this place is basically my second home. Today I'm here for my yearly checkup with my neurologist. My doctor does my Botox injections and my trigger point injections, and actually, I'll be back here in just THREE DAYS for another appointment to get my Botox for migraines. Because apparently my head has decided it would like to be a full-time problem. ‍ One thing I really appreciate about DENT is that there are so many different services and specialists all in one building. I have doctors on multiple floors, so depending on the appointment, I'm basically riding the elevators like I work here. And yes, the building is wheelchair accessible, which is really important to me. Getting around a large medical building can be difficult enough without having to worry about whether you're actually going to be able to access the places you need to go. Now, I did bring my very important medical assistant with me today... Her name is Bambi. She is also apparently the Director of Atmospheric Changes. Because while I was trying to have a serious medical appointment... Bambi farted. Not a little toot. A FART. And the look on her face was basically, "I have no idea what you're talking about." Girl. I KNOW IT WAS YOU. So if you hear me laughing or see Bambi looking completely innocent in this video, just know there was an incident. Anyway, outside the building you'll see another part of my DENT experience, which is the Infusion Center. When my migraines won't go away and I need more aggressive treatment, I've been able to come here for migraine infusions. There are infusion services on two floors, so this is another really important part of my care. And I wanted to show this because DENT isn't just one doctor's office. It's a whole neurologic institute with different specialties and services throughout the building. And right here in between the infusion center and DENT, you'll also find a WellNow Urgent Care, which is convenient if you need urgent care while you're already in the area. So basically, this little stretch of Sheridan Drive has become one of my regular medical stops. Overall, I've had a lot of experience with DENT, and I really appreciate having access to neurologists and migraine treatment all in one place. If you're someone who deals with chronic migraines or other neurological issues, this is definitely a place you may want to look into. DENT Neurologic Institute is located at 3980 Sheridan Drive in Amherst. Full video is

As a patient of the headache clinic I have to say Rachel and Michelle are truly the best. Kind,…read morecaring and empathic but if you need anything not done by them you will not receive any help. I had a sleep study ordered in October and I was told someone would call me which they did in March. And that was after I left multiple messages asking to schedule. A new medication prescribed on March 25th that required prior was not done until a month later and that wasn't due to Anthem BCBS or my pharmacy not advising Dent of this but because the nurse forgot. If I hadn't asked the nurse about another medication for my migraines the auth would never have been done. When I called to schedule my MRI the first available was 5 weeks out. Due to my claustrophobia I always have sedation which has been done by the nurses at Dent. When I scheduled the imaging I was told to arrive 1/2 an hour early for the sedation. Imagine my surprise when I get there to be told the sedation was actually sent to my pharmacy something the woman scheduling nor the nurse at dent told me was being done. The receptionist was unable to reschedule it because "dent doesn't train front desk on scheduling just check in and to call back to reschedule". After all of this I called early this morning and left a message for Kristen one of the managers. Instead of calling me back she had Mary Grace do it because as Mary Grace said Kristen was too busy to talk to me. I understand now I am just a paycheck for the staff at dent. With a high deductible plan I get text messages and a phone call prior to any visit about the cost for "care" and to make sure I have money in hand. I know I'm just a number to Dent but I would have hoped that they see patients as actual people and not just as dollar signs