Absolutely love Dr.O'Neils Rheumatology wellness office. Dr.O'Neil, her PA, nurses & staff take…read moresuch great care of their patients! I personally like the feel of a women empowered medical office. They truly want to get to know you and your medical history! They won't stop til they have answers and your input! If your looking for a Rheumatologist than look no further. They'll send you for any medically necessary tests and review test results with you in office or over the patient portal. They respond to your voicemails within 48 hours unless your a new patient and then it would probably be longer. Discovered Rheumatology Wellness Center in 2017 and will be here for a long time. Remember they are flexible as to your medical treatments moving forward. If your looking for a relaxing and calm office setting this is your place!

Rheumatologists are few and far between in this area, but we are fortunate enough to have an…read moreamazing one here in Cheektowaga. As you may have read before on reviews of mine that when it comes to Doctors one of the things I insist on in my or my families physicians is Compassion and Knowledge and this practice has that in Spades. Dr. O'Neil is amazing, she was able to effectively diagnose and start appropriate treatment for an issue that has just recently cropped up in a family member. So starting off, the office has a calm, peaceful vibe. Its not just the staff, the colors are muted and pastel, the music in the waiting room is calm, the staff is welcoming and the waiting room has something you almost never see in a doctors office: comfortable furniture. The Nurses and the Doctor herself are top notch also. My family member went in with a migraine brewing to a visit, and the nurses made the room dark as soon as they were done with triage and spoke quietly out of concern. The Doctor offered acupuncture (normally something they charge for) to stop it in its tracks. Now I don't know if I ever believe that stabbing yourself with thin needles is spots is a cure for anything, but within 10 minutes she felt the pressure diminish and within 15 minutes the pain was gone. This is just ancillary service btw, the actual issue that brought my family member in was nailed immediately and a proper course of treatment was started right away and that, I might add, started reversing much of the Symptomology immediately. If you have an issue that requires a Rheumatologist I highly recommend this practice.

I would like to thank PA Jamila for the care and attention she provided during my recent visit…read more She took the time to listen to my concerns, review my medical history, and discuss my treatment options in a professional and respectful manner. I never felt rushed, and she made sure my questions were answered clearly. Managing complex medical conditions can be challenging, and I appreciated her thoughtful approach and commitment to helping me receive appropriate care. Her knowledge, patience, and genuine concern for her patients were evident throughout the appointment. Healthcare professionals who treat patients with kindness and respect make a real difference, and I am grateful for the care I received. Thank you, PA Jamila, for your dedication and professionalism.

Where do i start they will refuse to not only see you but not even advise over the phone when i…read moreexplicity expressed the situation was dire I haven't slept in 3 days due to active flare up been a customer for a couple years now. Called 4 times before any one would even pick up. They rush me out every visit. Never actually take time to seek actual cause of flare ups . I've received bills for produceres that should have been covered by insurance that I was completely unaware of and instead of them taking care of it. Im continually billed and told by the office im not sure why your insurance didn't cover and they advise me to call. I would not recommend.

If you're on the phone with someone for an hour, that's a long call. If it's more like 2 minutes,…read morethat's a short call. But what if it's roughly 17 minutes? Now that's what I would describe as a medi-cal. I've been in here so many times, usually to see Doctor DaSouza, or to bring my friend to see DaSouza. I've spent way too many hours in this building in the last few years. Other than DaSouza, there are others I've dealt with in this building who are not so friendly, and most of the services are expensive, so it loses one star for that. This is a typical, clean, conveniently-located medical complex with all kinds of doctors and offices inside. The only reason I'm reviewing it, let alone so enthused about it, is because Dsouza, (an OB-GYN) is here, and he caught a very elusive cancer that was manifesting itself in one of my best friends, and quickly sent her to get it looked at and taken care of. At the time she had no medical insurance, and he still got her on the fast track and ultimately her life was saved, so how can I have anything but positive feelings about this guy and this place. And before you complain about the "personal experience", yes I've been to the office and sat in on the visits and even received off-the-record medical advice from him, many times. So yes, it is a first-hand experience. It loses one more star just because it's a little treacherous during busy times of day (which is all day, really, on Transit), to turn left into this plaza if you're heading North. Transit has become brutal (it's the East-towns version of Niagara Falls Blvd, really), and just be careful getting in and out of here.

Second update - after my last/final appointment at UBMD Endo, I informed the office that I would…read morenot be scheduling the follow-up visit that the provider requested because "I will be seeing an Endocrinologist closer to my home." (Code for: your office sucks and your not-even-a-doctor/student to be a PA prescribed me the wrong medication and insisted that I keep taking it despite the horrible side effects and I would not come back here even if I was paid to do so). I handed them a records release form and informed them that I already had an appointment with another Endo. I was home from that appointment for less than 2 hours and UBMD Endo called me and said that I had 'forgotten' to schedule the follow-up appointment. Um, no. I *told* you I was going elsewhere and would not be scheduling the appointment. Then *a different* person called me not even a full hour after that, and said that *they* forgot to schedule my follow-up. I had to tell that person, too, that I was not coming back there ever again. Good riddance. Please do not go here, ever. They're awful.

I would give negative stars if possible, they should be paying patients to endure their BS. I used…read morethem for ONE appointment in fall of 2023. You are assigned an intern so they can practice on you before becoming a real healthcare professional. I have an extremely complex history. When intern introduced I said "NO! I have a complex history and an intern not appropriate!" They wanted to argue and I keep showing my list of diagnosed condition. I had 30 diagnosed conditions at that point and now 34! I left that appointment with blood boiling. Then the real fun started. I got notification that my health record had been uploaded. I have a lot going on and want to make sure correct. 80% of entered data was completely incorrect. They conflated current data with historical data, created conditions I did not have and left off ones I do and made a nonsensical health record. After MANY phone calls and portal messages they just made it worse! On top of all this you cannot contact "Dr of record" in portal. I had to do a browser search on her name, find her on UB Med school site and get her phone and email. I phoned and emailed and she refused to respond! I then went on to General Physians PC in May 2024. MUCH better practice. Children playing hospital do a much more admirable job of it!!

the worst doctors office ever!! they don't care about the patients at all !!! they make you jump…read morethrough hoops to get your medicine! the staff is rude. most hardly speak english!! the dr amy munro does not care about her patients at all. would not recommend to a stray animal !!! again worst practice ever !!! if you have them, drop them and run!!

WNY Medical .. Located On Broadway In Depew Is Incredible! The Staff Is Wonderful From Receptionist…read moreTo Doctors! I Have Been With Dr. Amy Munru For Years. Dr. Munru Is Knowledgeable In Every Area Of Medicine. If Your Looking For A Primary This Location Will Not Disappoint You!

I've been seeing Dr. Green for about 4 years. I find her to be a friendly, helpful and empathetic…read moredoctor. She listens carefully and works with me to find solutions to health concerns/problems. I feel very fortunate to have her as my doctor.

This has been my primary care provider for many years. It's within walking distance of my house. It…read moreis a training center for UB MD. There is a supervising physician and physicians in training. The physicians I've had over the years have all been top-notch. The care provided to me has been excellent. Why one star? The waits and confusion I can live with. Those would have knocked my review down a star or two from 5 stars. While the staff is sometimes harried, they have always been caring and nice. It's the billing that gives them a one star rating. You will see my pic of the stack of bills and correspondence trying to get them to correct their bill. After multiple notifications from my insurance company that I owe them nothing, they just sent a bill to me for $58.56. It's not worth fighting. I don't owe the money, but I will pay it. I'll be searching yelp for a new primary care physician.

Trash! Garbage on a Thursday morning! I feel sorry for the Ppl in the community who have to go to…read morethis place for medical needs and treatment. I wouldn't recommend this place to a dead rodent .. Go else where if you can, you'd be better off, it's sad to have to report and do a review in such disappointment as a prior heavily unsatisfied patient. If you have Medicaid as health insurance, you'll probably be given this place as an option which is unfortunate, best of luck and prayers for anybody utilizing this place. I wish I could give negative stats.. they don't even deserve the 1 star I am forced to choose.

What a wonderful doctor. She is very sweet and patient with my parents. She doesn't over medicate…read moreand she talks about both diet, mental health, and medicine with them. My mom loves her staff and raves about how caring Dr. Kalra is.

Almost every visit requires 30-45 minutes in waiting room. Whether you're alone in that waiting…read moreroom or there are other patients, there is no difference, you will most likely be waiting. The last visit I got up after waiting 35 minutes without being seen. The only reason this visit on 01/25/2024 occurred is because on 12/14/2023 I waited 45 minutes without being seen. Doctor and assistants panicked and decided to drop everything to see me when I decided to walk this last time. I was polite and upfront with the issue and they did not care for it. Doctor, receptionist and assistants all tried to argue with me yet half of them didn't even know why the appointment was rescheduled in the first place. It was embarrassing to hear the excuses. Not professional whatsoever. Never returning.

Oww. My Gum-herts. I need to go and see Gum-berts…read more He is seriously the best doctor I've ever seen. He's an angel to me, to my gf, to all my friends, to all his staff. I know one of his staff well and she absolutely adores him and I can see why. He's the nicest, smartest, friendliest doctor since Steve Martin grew a long nose in Roxanne. You don't have to put on the red light. Those days are over. You don't have to sell prescriptions in the night. Go and see Robert Gumberts. You will be converted. There is no better doctor in WNY, or anywhere, for that matter. You also may develop a crush on him. You've been warned.