Absolutely love Dr.O'Neils Rheumatology wellness office. Dr.O'Neil, her PA, nurses & staff take…read moresuch great care of their patients! I personally like the feel of a women empowered medical office. They truly want to get to know you and your medical history! They won't stop til they have answers and your input! If your looking for a Rheumatologist than look no further. They'll send you for any medically necessary tests and review test results with you in office or over the patient portal. They respond to your voicemails within 48 hours unless your a new patient and then it would probably be longer. Discovered Rheumatology Wellness Center in 2017 and will be here for a long time. Remember they are flexible as to your medical treatments moving forward. If your looking for a relaxing and calm office setting this is your place!

Rheumatologists are few and far between in this area, but we are fortunate enough to have an…read moreamazing one here in Cheektowaga. As you may have read before on reviews of mine that when it comes to Doctors one of the things I insist on in my or my families physicians is Compassion and Knowledge and this practice has that in Spades. Dr. O'Neil is amazing, she was able to effectively diagnose and start appropriate treatment for an issue that has just recently cropped up in a family member. So starting off, the office has a calm, peaceful vibe. Its not just the staff, the colors are muted and pastel, the music in the waiting room is calm, the staff is welcoming and the waiting room has something you almost never see in a doctors office: comfortable furniture. The Nurses and the Doctor herself are top notch also. My family member went in with a migraine brewing to a visit, and the nurses made the room dark as soon as they were done with triage and spoke quietly out of concern. The Doctor offered acupuncture (normally something they charge for) to stop it in its tracks. Now I don't know if I ever believe that stabbing yourself with thin needles is spots is a cure for anything, but within 10 minutes she felt the pressure diminish and within 15 minutes the pain was gone. This is just ancillary service btw, the actual issue that brought my family member in was nailed immediately and a proper course of treatment was started right away and that, I might add, started reversing much of the Symptomology immediately. If you have an issue that requires a Rheumatologist I highly recommend this practice.

Don't waste your time! The nurses are indifferent to your needs and are oh so quick to tell you to…read morego to a clinic if you're sick. They never try to see if they can make an appointment for another day and won't call in a script unless they can make a buck off you. After dismissing you they don't speak a word and if you ask a question you will only get a one word answer and it's probably "no"!

Finally found a primary care doctor that has a private practice and is not part of a big…read moremilti-doctor group. He has one nurse and one medical receptionist. This is a case of smaller is better. It is also refreshing that there are outdated and recent magazines in the rack.

Even though Dr Aquino has retired, this practice continues on in excellence and professionalism.read more

We have gone to Maple Internal Medicine & Pediatrics for years. Stellar practice of six doctors and…read moreimpeccable staff of nurses and office helpers. We have seen the same wonderful doctor (Dr. Thierman) who knows our whole family; that makes for comprehensive health care. Responsive, caring professionals who work with you to meet your health care needs. If you need help outside their expertise they help direct you. Best doctors ever.

Front office sucks they never answer the phone and when they do answer the phone they hang up on…read moreyou in the middle of you talking/ asking a question!

If you're on the phone with someone for an hour, that's a long call. If it's more like 2 minutes,…read morethat's a short call. But what if it's roughly 17 minutes? Now that's what I would describe as a medi-cal. I've been in here so many times, usually to see Doctor DaSouza, or to bring my friend to see DaSouza. I've spent way too many hours in this building in the last few years. Other than DaSouza, there are others I've dealt with in this building who are not so friendly, and most of the services are expensive, so it loses one star for that. This is a typical, clean, conveniently-located medical complex with all kinds of doctors and offices inside. The only reason I'm reviewing it, let alone so enthused about it, is because Dsouza, (an OB-GYN) is here, and he caught a very elusive cancer that was manifesting itself in one of my best friends, and quickly sent her to get it looked at and taken care of. At the time she had no medical insurance, and he still got her on the fast track and ultimately her life was saved, so how can I have anything but positive feelings about this guy and this place. And before you complain about the "personal experience", yes I've been to the office and sat in on the visits and even received off-the-record medical advice from him, many times. So yes, it is a first-hand experience. It loses one more star just because it's a little treacherous during busy times of day (which is all day, really, on Transit), to turn left into this plaza if you're heading North. Transit has become brutal (it's the East-towns version of Niagara Falls Blvd, really), and just be careful getting in and out of here.

An office that either endorses, encourages, or sanctions its receptionists to be abusive and nasty…read more The medical care is lackluster at best. Takes days for a call back and they simply refer you to the emergency room. Poor care, poor customer service, look elsewhere.

i have little to complain about this firm , everyone treats me well and judging from the other…read morereview they should be treating them for hypocondria !

Have to agree with the other one star here. WNY medical will literally call you everyday to ask…read moreabout medication changes, vaccination status, or try to get you to schedule an appointment for absolutely nothing. There is also a HUGE communication barrier and they won't let you speak with anyone in the office.