Angie at Eyemart Express in Reynoldsburg is always so patient and kind. After a negative experience…read moreat a competitor, I returned to Eyemart and Angie assisted me in finding glasses that worked for me. The cost for two pairs of glasses was what I would have paid for one pair at the competition's store.

Only basic glasses you can get same day. Be careful of the…read moresales sharks. Will stop asking you what upgrades you want.. and will start telling you it's what you're getting with no good explanation as to why. somehow spent $200 a pair when the tag price was $60. I could read every sales tactic and would say no 5 times but would be bombarded with more information that didn't make sense to me. made to wait extended periods of time while sales person stared at the screen or wandered around the store. Sleazy tactics. At that point you'll just want out of that prison and they'll add whatever charges they want. "I added the insurance" oh really because it says they already come with insurance? But sure, add it without asking me. (I read the receipt in the end, was only flashes the screen while sitting there before being told the total.) When I came back for pickup the sale shark ran out the door while I was waiting for a few minutes to pickup my glasses. I verbally announced that "you would think they would want to help me pick up my glasses seeing me standing here and just having sold them to me." I made your commission check bigger but you couldn't acknowledge me AT ALL after making your sales. "Oh she's already clocked out" but was she 5 minutes ago when I got Here? Maybe I'm being over dramatic but all around I didn't feel comfortable in this store. go try on in the store then order online, skip the fees of the middle man.

The customer service is outstanding. I have been coming here for over 5 years and am always…read moreimpressed with the selection of eyeglass's. The doctor is both friendly and thorough. Will continue returning in the future.

I really enjoyed going to this eye Doctor. It was my first time and I really really enjoyed how…read moredelicious it smells in there. The customer service is fabulous. And I love the variety they have. I've gotten two pairs from there and I will continue to go there to get more. I really enjoy walking in there knowing they care about what I'm talking about and they even gave me a discount the 2nd time I went to get my other pair of eye glasses. Thank you.

Just recently examined and updated on my vision by this office and staff. I AM HIGHLY SKEPTICAL OF…read moreTHE COMMENTS FROM YEARS BACK. This is written @ the end of 2020, and you can be assured nothing of the sort is true NOW. Staff and Doctors are FIRST RATE and highly-professional. EVERY aspect of my appointment was handled with the utmost care and top-notch service. I will most certainly be a return customer when the next exam time comes. Staff is overly-cautious however, with re: Corona Virus protection. Clearly it's a corporate mandate that staff take maximum (overdone) steps to supposedly protect themselves and their customers. A simple forehead temperature scan and the wearing of the (ineffective) blue masks should suffice. But I'm just briefly ranting here. If YOU are seeking an XCLNT place to get vision screening and care, you'd be hard-pressed to find a better company. The only reason I am logging 4-stars instead of 5... is because of the higher charges. I've discussed with three colleagues so far, who've had their vision care done in this past year, and ALL agree Berk is the highest-cost for equal vision care. For now though... I'm sticking with them due to their XCLNT overall care and experience. TWO THUMBS WAY UP.

I set an appointment with this establishment and got a call asking about my insurance. I called…read moreback and let the girl who answered the phone what insurance I had and she told me that she had everything she needed. This morning I get up, drive across town to be told they do not take my insurance but I could pay out of pocket for my business. That is bait and switch. I said no and told them to remove my name from their system. This is an inexcusable error. They only take 2 insurances so you'd have to be a complete moron to not know that my plan was not one of them. Horrible Horrible place don't waste your time or money.

Love these guys! Have been going there for years! Dr. Michelle is so AWESOME! This year,…read moreunfortunately, they are not one of our insurance providers but I went there anyway! I trust and love them so much!

This is an awesome place! Very skilled Doctors, and the staff is ideal!! My kids are always excited…read moreto come in each year!

I met Dr.Bickel thru my husband. I didn't necessarily have an eye doctor. I've been a patient now…read morealmost 11yrs and cannot speak highly enough about this office. I have complete trust in Dr. Bickel. He is extremely thorough and always takes care of me. If you need eye care I highly recommend this office. Sandra Townsend

Nice staff. Take time to make it right. Had a small miscommunications but when all was said and…read moredone they made it right. Thank you

The eye doctor at this location . I witnessed him with his feet up on the counter recline backwards…read morewith his ankles crossed after my visit with him . It's only 9:30 in the morning and he seemed to act like it he had been there all day .

November 26, 2025, first time to go to this Pearle Vision location because I knew the optometrist…read morewho is great. The next part, not so great. Was going to reuse my frames (1 1/2 years old and in great condition) but I would have to leave them to send with the scrip for new lenses; told 2 to 2 1/2 weeks. December 24. Well, it's now 4, yes 4 weeks and no glasses. Some screw up that I understand this office has no control over, but they don't seem to be very helpful in getting this resolved or light a fire to get my glasses. Maybe I should have stayed with LensCrafters but seeing Dr. Mannarino was the only reason I went to Pearle. Not sure I will be going back to Pearle Vision.

My family has been going to Dr Rosenthal for years. They have been auite happy with the results…read morefrom their eye exams with him. His staff is always friendly and helpful in picking out frames. Today we picked up a pair of glasses for my husband. While we were there I dropped off a pair of sunglasses that I wanted made i to prescription. Their prices were so good I bought a pair of Burberry frames for my everyday pair!

Billing sucks. We have to wait a month to get a bill solution to their billing error.read more