I am new to the area and needed a quick eye exam due to eye pain. I called into Hermann & Henry…read moreand they were able to see me within 24 hours. i was pleasantly surprised at how quickly they saw me. There is ample parking there, the check-in process was quick and efficient and the front desk team was very friendly. I had little to no wait to be seen. I was initially evaluated by a student who was thorough in her exam and questions. I was later seen by Dr. Morgan Marshall Murphy. Both of them were very professional and helpful as well as thoughtful in their questions and comments. I was prescribed medicine and sent home with detailed instructions. Overall the experience was a very good one. I will need my annual eye exam next year for contacts etc and i will return to Hermann & Henry.

Dr. Henry is a very caring individual. Really appreciate his approach to my eye wellness and…read moreconcerns I've had with my health. Very easy to talk to.

Great hometown Eye doctors. Friendly, capable and well priced. Dr. Smallwood is excellent. The…read morestaff is helpful and will make sure you're satisfied.

The location is easy to get to and parking is decent in this downtown location. The staff is…read morefriendly upon entry and they have a wide range of frames to choose from. From brands like Lacoste, Champion, Nike, and Ray-Ban. I had an appointment at 3:30 and they got me in sooner which is ideal for a Friday. The building is clean and has a bathroom in case you really need to go! Outside is landscapes and the building has a new artwork on side! Check out the pic. Thanks for always providing great service and making things work :)

Love these guys! Have been going there for years! Dr. Michelle is so AWESOME! This year,…read moreunfortunately, they are not one of our insurance providers but I went there anyway! I trust and love them so much!

This is an awesome place! Very skilled Doctors, and the staff is ideal!! My kids are always excited…read moreto come in each year!

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

Horrible place to get an Eye Exam! They make you feel like you are contagious & contaminated Trash…read morewith their Mask Shaming! I have Asthma & had a poor fitting Mask which they told me to pull it over my Nose, but it wouldn't stay in place and I explained that I have a hard time breathing in it with Asthma. So I changed my Mask with my son's Mask which was a different type. I told them I changed it but could only breathe worse in it! They never offered me a better fitting mask or one that I could breathe in. These Nazi Hacks then told me to leave! They even told my sons to leave & they sat quietly with their Masks on the whole time. They don't care one bit about a person's health or whether they can breathe or not. They just want to dominate others & are Control Freaks; but we're not helpful. If Masks work so Well, then why don't their Masks work?The Nazi Doctor Hack Amy just wanted to call Security over a common problem of Asthma; no help or understanding! Go anywhere but Nazi Germany WWII to Dr. Mengele (Amy) & staff of Dirty Brown Shirts FEAR mongers!!! Never Again, I would have given these twits 0 stars; for their insensitively! Plus, their CHEAP Glasses fall apart!

I met Dr.Bickel thru my husband. I didn't necessarily have an eye doctor. I've been a patient now…read morealmost 11yrs and cannot speak highly enough about this office. I have complete trust in Dr. Bickel. He is extremely thorough and always takes care of me. If you need eye care I highly recommend this office. Sandra Townsend

Nice staff. Take time to make it right. Had a small miscommunications but when all was said and…read moredone they made it right. Thank you

My glasses broke and Tiffany helped me fix them. Thank you so much. She also helped me last time as…read morewell. She's heaven sent

The Lancaster, Ohio office got me in almost immediately. From the time that I entered the store…read morethrough the time I left, everyone was friendly and exhibited nothing but professionalism. The eyeglasses arrived within the time frame I was told. The prescription is perfect. Since my initial pair of glasses I have ordered four additional pairs - two readers and two pair of lined bifocals. I plan to be a lifetime customer. Ty Ankrom, Circleville

Worst place do not come here. Not professional at all. No respect sloppy everything. They chard my…read morecar incorrectly and were not going to say anything until I did.

Dr. was good, very thorough. East African lady that helped me with frames was great, real…read morefriendly. The receptionist that began my exam seemed cold, never made eye contact, just not interested. The prices are outrages, and I called the next day to see if they could e-mail me my receipt so I could claim it through my work system and was told no. So the bad outweighed the good. That will be my last visit.