Wonderful experience with Dr. Katie Exline! Fantastic doctor, knowledgeable, and great with kids. I…read moreappreciated that all involved in my girls' care spoke directly to them, asked if they had questions, and taught them about their own eye health and biology as they went. Def recommend!

I just had my annual visit with PVC and provided them a great review on Google. Sharing here as…read moreI've been a customer since 2002 and have always been super happy with their care, service, team of docs and staff, overall efficiency and experiences - super happy with it all. I buy my annual contact lens supply through them and when I was asked this round why I didn't purchase glasses here (I'm that person as I asked for a copy of my rx) and before I could answer why, she offered me options: is it based on cost or amenities or both? Honestly, all of it and she thanked me for my feedback and it continued to be a great experience. Huge fan not to mention in late March I had a little bit of a red eye heading into a weekend and wanted it checked out before the weekend. Was able to secure a quick visit up at the Maxtown location only to find out it was nothing. Attentive, professional and consistent service throughout. Love Professional VisionCare!

Completed my annual eye exam. Their staff is full of energy and smiles. It was a delightful…read moreexperience! Covid precautions: Face mask is required and they check temperatures during check-in. Waiting area: Clean. Organized. Cozy. Properly spaced for social distancing. Waited for about 3 minutes after check-in to be seen (mind you, I was also about 5 minutes late to my appointment - never underestimate Pickerington traffic!) Pre-exam imaging: normal exam (including the air in eye part). During this exam, I could overhear their team being extremely patient with a kiddo who was scared of the machines. I was impressed to hear the methods they used to calm the kiddo, build trust, and help the kiddos through their exam. I would say this place is kid friendly and they give lollipops post exam! With doctor: Dr. Pipo had a booming personality. He was energetic, kind, and really reviewed my case prior to examining me further. You know when docs ask "which is better? One or two?" And you can't tell the difference? He actually explained what the differences were while determining which corrections were needed for my eyes. Post exam: Laura (specialist) helped me with selecting my glasses. I told her the style I typically like and she brought ~10 pairs to try (which all met my preference along with a few fun frames). She helped me narrow the frames down and was extremely patient with me. 30-mins later, I picked the frames that we both agreed- totally matched me and my personality. After selecting the frames she helped me to assess the appropriate additions to make for my lenses and explain insurance coverage. Jessica (front desk) helped me with selecting the appropriate contacts covered by insurance. Overall- Fantastic staff. Fantastic facility. I look forward to meeting my new frames and going back again for my annual in 2022.

Purchased $400.00 Kate Spade glasses Oct 2024. Never a big fan of the glasses thought they would…read moregrow on me. Glasses became cloudy and could never keep them clean. Finally got around to going back with glasses simply asking they remove the anti glare and buff my lenses. Was told sorry been more than a year buy a new pair nothing we can do for you. Well these are glorified 400.00 reading glasses and the response in my opinion for a local eye doctor was pretty pathetic. I always try to shop local instead of big box but in this case big box out shined. Went to Americas Best. cleaned up Pickerington eyecare glasses for free. Still cloudy but buffed out the scuff for me. Will never use or refer to anyone ever again.

Excellent service!…read more REVIEW DESCRIPTION The office is taking Covid precautions seriously, which I am very thankful for. The exam was thorough, and the doctor was not rushed. He took the time to explain everything to me,and answer my questions. The staff were helpful in explaining my insurance and picking out frames. Could not ask for a better experience!

My husband and I had an 11:00 appt today. We arrived at…read more10:58 at the old location (they moved and we had got stuck in traffic ) I looked up their number to call and let them know we are on way to new location( the gps said 7 minutes) This should have put us there by 11:10 at latest. I was told we would be too late and we needed to reschedule. I explained traffic and the fact that we were at their old bldg on time and the fact that we had driven for over 35 minutes to get there. After talking to The front office mgr. And then the general mgr. They both told me / they didn't care this was policy and we would not be seen. I WILL find a new eye dr.

Excellent care and took time to identify a potentially dangerous eye condition for me. Dr. Kiener…read moreis very knowledgeable and respectful in his approach to patients. I highly recommend this eye doctor.

Dr. Kiener and his staff are very friendly and professional. I had not been to an optometrist in…read moreawhile and was pleasantly surprised with his extensive knowledge base and efficiency in addressing all my concerns.

Dr. Hirt and his staff at the Pickerington office are the most pleasant and professional people…read moreI've met. From the moment I walked through the door till the time I left, it was a great visit. This was my first time going to this office and I'm so happy I chose them as my new eye Dr. I definitely recommend!!!

This office did an excellent job with COVID19 precautions. Dr Hirt did a thorough eye exam. He did…read morea great job of putting me at ease and informing me of the results of the various tests. The office staff were all very professional and pleasant. Highly recommend!

Love Gahanna Eye Care because the staff is always so nice and they are on top of everything!read more

Wow! Check your bill and don't assume they know your coverage. Compare your insurance EOB to their…read morebill to make sure they match. One year my EOB showed an exam at $131, and a refraction at $12 for a total of $143 and their bill showed exam at $50 and contact lens check at $89 for a total of $139! Also, don't forget, it's the law that eye doctors HAVE to give patients their eye prescription even if not asked.

Dr Nick, Kyle, and team have it going on. Great customer service, up to date environment, the…read morelatest eye equipment, and even a playground for the littles. Add in my favorite Moscot frames and this is my go to for exams and frames. A bit of an obscure location and set back from the street, so watch your GPS for the correct turn. We are big fans. Check 'em out. You'll be happy!

Excellent people. Very knowledgeable and helpful and super friendly. Take most insurance. Easy…read morelocation.

I am new to the area and needed a quick eye exam due to eye pain. I called into Hermann & Henry…read moreand they were able to see me within 24 hours. i was pleasantly surprised at how quickly they saw me. There is ample parking there, the check-in process was quick and efficient and the front desk team was very friendly. I had little to no wait to be seen. I was initially evaluated by a student who was thorough in her exam and questions. I was later seen by Dr. Morgan Marshall Murphy. Both of them were very professional and helpful as well as thoughtful in their questions and comments. I was prescribed medicine and sent home with detailed instructions. Overall the experience was a very good one. I will need my annual eye exam next year for contacts etc and i will return to Hermann & Henry.

Dr. Henry is a very caring individual. Really appreciate his approach to my eye wellness and…read moreconcerns I've had with my health. Very easy to talk to.