I visited this location after one of my colleagues recommended it and I am so glad I went to them…read morefor one of the most important surgeries of my life. I've been using glasses since I was 9 years old and never thought that I could see without glasses again. Honestly, I do not know where to start! The team at this location is INCREDIBLE and so friendly. From the techs to Dr. Watkins. I came in for my LASIK surgery procedure and the whole process was so smooth. Dr. Watkins was so assuring that everything was going to be okay without being dismissive of my fears or condescending. At the initial consultation, Dr. Watkins was very clear about what the process would look like and explained every detail of the recovery process. As well as the cost of the procedure. After two months of my visit I decided to book my appointment. The day prior to my surgery Dr. Watkins answered any last minute questions I had even though I had already asked him the same questions like 10x. He even put in my prescription though the phone so that I had my drops before the surgery the next day. Now, the day of the surgery I met Dr. Fintelmann and he was just absolutely amazing! He was kind and friendly. Even though he has done thousands of procedures he explained every single step of the procedure. The procedure took like 15minutes overall. I could keep writing more, but overall it's been a week after my procedure and I am back at work and out and about enjoying my new HD vision. Thank you everyone for this incredible gift of vision!

They moved with no forwarding information and I never received my Meta Glasses that I paid for SCAM.read more

apparently I can't get my contact prescription number from the eye exam I do a few months ago…read moresimply because I did not finish the contact fitment process. I paid for that exam so I expect to at least get what I paid for.

I have to give this location 5 stars. They are friendly & timely. The eye doctor was thorough &…read morerecommended a correction from my cataract surgery. They have a huge selection of frames at all price ranges. The store is bright and clean and well organized. Most impressive to me was their 100 days to love your new glasses or we will change them for free. And they mean it! If you increase the cost of the frame you choose you pay the difference but otherwise - progressive, transition, carbon lenses. Replaced. Free. No catches at all! I was pretty blown away!

Called to pick up my brothers glasses longest hold. Then told me to leave a voicemail after because…read more" all lines are busy" but store is always empty. & even in the store they take the longest to help you.

This place does not sit with you when you come to pick up your glasses for Rx accuracy and fit…read moretesting. I've never seen this type of poor customer service on so many levels. Spending the amount of money on not 1 but 3 pairs. When the first two pair came in, my husband went in and they handed him 2 of them, but gave him ONLY 1 case. I called the store and spoke with them about this unacceptable customer service. They assured me when he comes in for the third pair, to bring the other 2, and they would make sure to fit test all 3. Three strikes cause again same behavior and poor customer service. These folks do not understand the importance of Fit testing to make sure the prescription was actually correct, and sit properly on customer's face. This was my husband's first time getting prescription glasses. Apologies and we will make it right, mean nothing!!! Nationwide Vision you need to do better!! You deserved a -5 review. You were given a second chance to make it right and failed both times!!!!

This office was amazing. It started from the receptionist and then every person I had contact with…read morewas also amazing. Everyone made sure I understood and answered all questions and concerns. I am happy that I made my appointment here. The care of each person was so nice and they walk you through each step. Definitely will refer others here.

Arizona Family Vision ( Laveen)…read more Entire Staff ( doctors and Front Team) provide Subper Customer Service. In addition, AFVC has an excellent selection of frames. Ms. Gwen

The customer service at this place is disappointing. The staff speak carelessly, as if guests…read morearen't even present, and show a clear unwillingness to assist. I have been a regular for years, but after my recent experiences, I will not be coming back.

The staff at this location is friendly and helpful. Found a cute pair of glasses and sunglasses too.read more

I had an appointment to get a stye drained, which I later called to get rescheduled for a different…read moretime that day. They then call me to tell me that don't do drainages at the time I rescheduled for, so they had to cancel my appointment and reschedule me a week later.

Very professional helpful Dr. and Moniica in optical assisted us today. Very caring and highly…read morerecommended !

I actually came here to get both of my reading & sunglasses tightened up & the young lady behind…read morethe counter was more than happy to do so. The other friendly employees were cleaning & organizing the store to get ready for the next day. Great sales for the end-of-the-year FSA needs. Make sure to Check-In to get your complimentary Eye Glass Cleaner.

I had a fantastic experience with the team From the moment I walked in, I was treated with kindness…read moreand professionalism. The staff were friendly and efficient, and the office was clean and well-organized. Love the outcome and the options that were given to me and now I have multiple family members coming to this location. Now I can see clearly and still have my Diva look

They are very accommodating especially for someone that has a habit of losing their eyeglasses…read more Ugh. I had to replace my glasses twice and they charged me at cost for the replacement. Super appreciative.

Had my first appointment with them and they were overall effective and efficient. They have a good…read morevariety of frames. Enjoyed the customer service from the male and young female at the front.

These people were absolute assholes. No people skills whatsoever. I have never delt with customer…read moreservice that was completely non existent

$350 glasses and you don't even get a real case. Just some cheap plastic with no padding or…read moreprotection for your glasses