I really love Warby Parker customer service and their selection of glasses. I went in with my…read moreprescription to find a new pair of glasses since I was referred by my friend who said they're the only place she could find that sell aviator style sunglasses non-polarized with prescription lens. I went in wanting to get that but settled on a completely different pair with transition lenses. Brad helped me pick a few different options he thought would be perfect for my face shape. I settled on the Esme in jet black with polished gold with transition lens. I've never had transitions before so I'm really excited for them to arrive! My vision insurance was out of network but I could get reimbursed and I was able to use my fsa card. They were pretty expensive with all of the things I added like the transitions and the thinner lens but they looked so nice and my insurance covered it. I highly recommend going in and having Brad help you! Also they fixed my current Warby Parker glasses that I accidentally bent and now they're like brand new!

I'm a huge Warby Parker fan and have been getting my glasses from them for years. I found that the…read morevalue, style and quality of the lenses and frames hit the mark and cost me significantly less than what I'd get at the optometrist. Since my first initial visit, Warby Parker has expanded on their services - not offering an onsite optometrist - and locations in the valley. This was my first visit to their Fashion Square location. Many of their frames start at $95 +. Which includes your prescription. They then offer add one such a blue light, anti fatigue and more. My particular pair came in at $145, then I added on a few different features. They have an awesome warranty and great customer service option on their products and helps the longevity of my frames. They had lots of great options, but I was in to work out some warranties on previous pair. Mark helped me out and got the job done so efficiently and effortlessly. My new frames were ordered and should be delivered in about 10 days. Love my experiences every time I visit!

I have been waiting 2 months for a box of contacts I ordered from pearle. I call and do not get a…read moreresponse. in addition, my glasses I ordered are not the correct prescription. i was able to get an appointment quickly on my initial visit, but when I needed help afterwards I cannot get a response.

Today I went to pick up my glasses I had ordered in December. after waiting almost 6 weeks. when I…read morefirst ordered my glasses, that same gentleman was in a hurry to leave the shop supposedly he is the store manager and thinks he could do whatever he wants and decided he wanted to leave early so he took the order and said I could come at a later date to exam my eyes. well he denied it all today.. Sadly the doctor of this parti location was standing by the register and witnessed his rude manager treating a customer si poorly and did t do anything about it and that's why the store manager did what he did. Needs a major overhead management audit and monitorin. If anyone needs to go to a Pearle Vision, there are better locations out there with friendlier staffs. A real shame.

I hate wearing glasses. Truly. I just get them oily and have never had a comfortable pair. They…read morealways slip down my nose. So I primarily wear contacts. But, I truly needed a functional backup pair and started hunting around. I knew I'd be paying more for this pair since I've graduated now to progressive lenses. I didn't want to go back to Walmart or Costco or Target, because those glasses still cost a pretty penny and have never been a great fit. The last pair I got from Walmart a couple of years ago, no change in prescription, makes me woozy. Eyemagination had such great reviews here, I decided to check it out. And the instant I walked through the door, I was filled with confidence that this was the place. I was welcomed by Maureen and Stephen right away. After introductions and a nice chat, Eyemagination started to feel like an old-fashioned salon or barbershop, where you've been coming for years and it feels like family. I didn't realize what goes into a proper glasses fitting because, I guess I've never had one! You get your face measured. You get your dominant eye checked, spacing, all angles and nose bridge noted. They have gadgets. It's the closest thing you'll find to choosing the right wand from Ollivanders. I'm pretty sure my glasses chose me. The technicians are part artist, part clinician, part engineer and part designer. I was helped by Maureen, the lovely, twinkly-eyed, warm shop owner. Stephen also joined in, and was sharp, attentive, caring and impressive. The two make an excellent team and they found me a frame I would actually enjoy wearing. When I returned a week or so later to pick up the glasses and get a final fitting, both Maureen and another lovely lady whose name I am forgetting helped adjust things perfectly. Maureen really wants the glasses to fit and feel comfortable and watches you like a hawk to make sure you are truly happy with your selection. My prescription was challenging but she nailed it. My mom's sunglasses look fantastic and I'm sure her regular glasses will too when they're ready. The frame selection was super, even for the lower-priced options. Skip the zoo at Costco, Walmart or Target and swing over to this local business that has been knocking it out of the park for several decades. They are so warm and welcoming, you'll walk away wishing you needed a pair every year just to visit for the company and lovely conversation. Thank you fellow Yelpers! #ShopLocal There's plenty of room for power chairs / wheelchairs.

They were great with my toddler when needing to try on glasses for the first time. Very clear on…read morethe plan, working with my child to see what will fit the best and very knowledgeable about how to fit and work with children who need glasses. This whole process was new for us so it was great to have someone easy to work with, ask questions and make sure we find the right fit.

I visited the store today in a panic! I needed lenses put in my new frames and didn't really expect…read moreto get it done so quickly. Dementre Holmes, the General Manager, reassured me he could help---- and help he did!!! I always receive stellar customer service at this location! Today's service truly exceeded my expectation. Thank you!!! Thank you!! Connie Drake Wilson

Had a fantastic experience at Eyeglass World! Kelsea's attention to detail and warm personality…read moremade all the difference, and Candice was super supportive. Plus, the doctor is incredible, top-notch team all around!

I came in on Saturday, April 4 intending to purchase a new pair of glasses, but unfortunately ended…read moreup leaving due to the experience. I was browsing and trying on frames when one of the employees hovered very closely and watched me the entire time. It felt uncomfortable and more like being monitored than helped. At one point he told me I should remove my hat because glasses "fit better," but I explained I wear hats often and wanted to see how they look with one on. The comment came off more condescending than helpful. I understand being attentive, but this felt excessive and unwelcoming especially for a higher-end store where I expected a more relaxed and customer-friendly experience. I was genuinely planning to make a purchase, but decided to leave and take my business elsewhere.

I was on vacation and the screw came out of my glasses. The young lady at the store went above and…read morebeyond to help me fix it. Great customer service and no charge!

I went almost a year and a half ago to purchase new glasses. Then about two days ago I received a…read morebill saying I owe them $35. Really it takes 1 and a half years for you to figure out I owe them money. Sounds like a scam to me. I will not be back and definitely will not recommend anyone to go here.

I've been coming to Ironwood vision center for 3 years each time we come to AZ for the winter. The…read morestaff is so amazing from check in, ordering eye glasses, and the doctors exam. Adrian works the front desk and is also the technician that takes all your preliminary eye measurements. She is super friendly and interactive and is sincerely Interested in your well being. The genius behind it all is Dr. Cao who is very interested in your eye health and your ability to see. They have state of the art machinery to accommodate any eye or vision problem. Dr CAO is also amazingly smart. She's like a scientist in her profession. I have kerataconus which is a degenerative disease of the cornea (for 25 years) difficult to fit normal contacts and glasses. Dr. Cao was not only able to design sclera lenses for me but also never done before by any optometrist a pair of eye glasses. Now I see 20/20 where I am considered legally blind without correction lenses. If you have an eye disease that is preventing you from seeing, give Ironwood Vision a try. They literally changed my life.

Wow wow wow ! If you're looking for the most unique…read morefabulously crafted eyewear that can also double as art look no further. Sabina is an angel who's not only knowledgeable about how to enhance your face with the right pair of glasses, but she's so genuine and uplifting that you'll be feeling like a million bucks thought out the whole process. The craftsmanship with these pieces of eye wear, chefs kiss, will last a lifetime. The value is worth every penny it have a strong and sturdy piece of art

I2iOptique is a must for selection, service, and quality in eyewear…read more Sabina the owner works with every client in guiding her expertise and their preferences into choosing amazing frames that are unique and outstanding. Sabina shared that she personally goes to visit the framemakers and chooses the best lines for her boutique. Even more importantly her knowledge of prescriptions and lenses assures her clients of getting the best vision. Her lens lab in New York has been Sabina's go-to for the many years of her experience in becoming a premier eyeglass consultant. My wife chose two frames for casual and dress, as well as a stunning sunglass selection. Sabina's care and after-purchase support make it all the better. Not to visit Sabina at i2i Optique if you want to look at your very best would be a huge mistake, in my opinion. Thom and Ouarda Wells Tucson, AZ ( yes it was worth the drive to Scottsdale)

Customer service is horrendous. The woman at the front desk…read morewas very rude and obnoxious. I would never recommend this company to anyone please think twice before you even consider purchasing glasses or lenses from them !!!

I had prescriptions for 4 frames done at Associated Optical. I am so happy with all of them. The…read morecustomer service is fantastic and Jim Bauer is so kind, knowledgeable and helpful. I highly recommend Associated Optical!