My sister's glasses broke and Poole Eye Associates were close so we went. They are welcoming and…read morehelpful. They fixed her glasses and fitted them. Heather and Paula were a great help. We will return when it is time to get a new script for glasses.

They were incapable of making glasses for me. They made two pair because the first were completely…read moreoff and the second we're just as terrible. I cannot recommend them for making glasses which obviously they were incapable of doing for me.

Great service! Super nice and a treat to do business with. The eye exam was the most thorough I've…read moreever had, and I received a pair of great glasses. Really happy I found this place. Both Austin and Dr. Leija were amazing! Highly recommend!

this office was very welcoming and available and took the time to get to know us as new clients…read more they are conveniently located to us, but that isn't the primary reason we decided to see Dr Leijan. she is very professional, explains everything she's doing in our eye exams, and doesn't recommend things we don't need. Austin, her office manager had all the preliminary answers we needed when we called and visited, and we did not feel rushed at all. this is good old fashioned patient care and professional optometry assessment. Highly recommend!!

Great selection and even same day service with their lab onsite. Such a lifesaver when you've got a…read morekiddo who misplaced her glasses.

Service is always professional and friendly. I'm always a very easy customer, so I'm in and out…read morequick. My glasses are always ready for two pairs so dang quick.

I don't usually write reviews, but when customer service goes above and beyond, I feel it deserves…read morerecognition. I work until 8 PM every day, which makes it difficult for me to get things done during normal business hours. I called and asked if someone could stay open just a few extra minutes so I could drop off my glasses for prescription lenses. To my surprise, when I arrived five minutes after closing, Julie was standing right outside waiting for me. That level of dedication and customer service is something every business in America should strive for. Thank you for taking such great care of me and my glasses. You've earned a customer for life.

My wife came here to order some Meta glasses and was absolutely blown away by the customer service…read more She had tried several big box stores beforehand and received either zero help or extremely poor customer service. She was expertly assisted by the fabulous Emily who not only helped her order the correct glasses but also helped with swapping out the lenses! The lenses were difficult to fit, so she really appreciated the help. We will definitely be returning here for our glasses in the future.

We had the best experience at this location. Adrian was extremely knowledgeable, patient and got…read moreall our insurance information right the first time. We even got both of our kiddo's glasses the same day in under an hour. I'd also like to say that the LensCrafters customer care line is extremely helpful as well. I had gone into this location earlier in the same day and was given info that I knew was incorrect by another associate. I contacted customer care who confirmed that the associate was wrong and told me to call back if that associate continued to "bite back". It's nice to know that LensCrafters has their customer's backs. Luckily, I didn't need to call the customer care line as when we returned we were helped by Adrian and he was so awesome. This location also had a great selection of frames. In fact the frames that my oldest wanted was actually $10 cheaper at this location than the Target Optical and we got them the same day whereas with Target Optical we were going to have to wait days to receive them.

Shout out to Lens Crafter front liner Kelby! He is very professional and knowledgeable. He let us…read moretry the new meta ray bam glasses and he knows the products well. LensCrafters edge from other stores is they have different offers or discounts for those with triple A, VSP and other insurance. They can quote you on out of pocket cost or insurance they're in network with or have discounts on whatever choice of pay plan you need to purchase any of their glasses. They have an array of elegant rims and they have an optometrist with them for prescription glasses. Will come back and schedule my appointment asap!

Absolute waste of your time. The front desk staff can't seem to be on the same page at all and then…read moredon't even bother calling you to let you know before making it all the way to your appointment. It's funny how even when your okay with paying out of pocket for a contact exam and fitting , now you have to get a whole new exam for glasses even tho you have a prescription that's not even 3 weeks old. "Well we didn't do the exam so we have to do a new one" and of course that's not covered under the original booking and consultation. ABSOLUTE WASTE OF TIME. GO SOMEWHERE ELSE.

I am a general fan of Visionworks because they have a great selection of different designers and…read morestyles and awesome staff who are never pushy. They are also included in my vision insurance that I pay for from work, so even though my glasses from last year at a different Visionworks location are still going strong, I decided to use my glasses retail allowance for some new frames. I heard about this brand new location opening in Cedar Park, so I took a little drive to check them out this weekend. This brand new store is so cool and worth the drive over from Austin. It has a very boutique vibe with the same great quality products you expect from Visionworks plus a unique Luxury Collection for the fancy folks among us. Josh and Freddie (who are managers) were both super helpful welcoming me to the new store, and Freddie even gave me directions over the phone since my Apple Maps was not pulling up their address. A few other customers that came in while I was shopping were coming from the Optometrist office next door, and they also had complimentary things to say about the doctor and the new store. There were so many great styles, and you could push out the drawers below each section to find more glasses choices by shape like round or rectangle. I am typically a wait-and-ponder glasses buyer, but I decided to narrow to something different than my current pair and quickly got down to six finalists. Then Josh thoughtfully helped me pick two finalists, and I was able to select a pair I know I am going to love. Josh also helped me go through each of the lens choices and checked me out. I came in wanting something bolder and brighter, but I ended up falling in love with a more classic, fashionable, and comfortable pair by Kate Spade. TLDR: Definitely go give the new Cedar Park Visionworks a visit. Your eyes and style refresh will thank you!

I came here to guy two pairs of prescription glasses. I already had both prescriptions. They were…read moreopen on Saturday. I was assisted right away. Kim was very helpful. She explained all my options thoroughly. She gave me the time I needed to pick out frames. Their prices were fair. They had a variety of frames to choose from, including Nike. It's not like one of the higher end places in Austin. But it saved me a trip to Austin, I got what I needed, and I am happy I came here.

Overall, I can't say I'm thrilled. The eye exams are fine, though the doctor I dealt with was…read morebrusque and not particular forthcoming with information. However, they do have some very nice up to date equipment. The glasses section has a so-so selection, but it's at a fair price especially compared to some of the premium eyewear places I've been to. However, since COVID they roped off the store so that you have to enter the eyewear section from OUTSIDE, where the eye doctor's door is. Oddball and adds an extra layer of inconvenience.

It was time for new glasses, I went in and got a much needed eye exam. The technician was…read moreknowledgeable, polite, and not pushy in any way. Since I had been a while since my last eye exam I went ahead and got the retina scanning it added $30 to an $80 eye exam, the cost for the eye exam what's covered with the purchase of two pair of glasses. When it came to picking my glasses I told the young lady what I wanted and that I wanted a pair of eyeglasses as well as sunglasses with the same prescription. My entire purchase was very budget friendly at slightly less than 500 dollars. I'll come back once I get the glasses in 2 weeks and tell you how they did

I don't think the people working there like their job very much. The lady I talked to acted like I…read morewas bothering her by asking for information. She was very rude.