I stopped in to see about ordering my glasses. Heather was available to help. And she is a…read morechampion. She listened to me carefully and understood what I was looking for. I want in stock so she gave me a couple of options. Now you're not gonna believe what happened next. She's actually ordering frames for me to come look at them and try them on. She's going to text me and email me when they get in. How can I ask for anything more?

Dr. Poole is THE BEST! He and his staff are so kind and professional! I HIGHLY recommended his…read moreoffice‼

Dr Kelly was extremely personable and astutely reviewed the issue I was having with my eye duct…read more She gave me a regimen to try without procedure to relieve the problem. It was not improved after 10 days and she got me right in for procedure to unclog the duct. I have not needed a return as she advised me on what to do to keep my eye healthier but I would go back to her office in a heartbeat should problems arise.

wow dr.Green wonderful Dot. her staff sucks big time. my insurance paid all fees. but as I was…read morehappily leaving a women asked for pas due payments an 80 dollar missed appointment , was late from another dr appointment . so nervous about those results. forgot about eye appointment , was a nervous wreck , they charged me 80.00 dollars I only had 2.00 dollars showed her and she tried to grab it out of my hands said she was sick of all the SOB Stories ,"Ive heard them all" told me to " Get Out " just get out " and another women joins in "Get out or we willl call Police " me 81 year old disabled man , felt so so bad , told them call police Ill wait , they kept yelling at me I said some not nice things to them a man came held door open " just go home he said. , so up set I am

I would NOT suggest ANYONE use Kirby Eye-Dr. Green. After going there for years both my husband and…read moreI have had a problems with their professionalism, record keeping and office staff since Dr. Green took over the office. Not only was my husband lied to about his insurance coverage {which they'd accepted for years and is Blue Cross} and charged full price but what they'd explained to him was COMPLETELY inaccurate. I've been trying to get my records for OVER 3 weeks and keep being told "they are on the cart to be signed, can't be faxed, Dr. has to sign, can't locate", EVERY excuse but getting the job done in a professional, expedient and capable manner. Previously, Dr. Feldman was wonderful. However, the quality of care and professionalism is now HORRIBLE!

I went to Dr. Green about a year ago because my optometrist told me that I probably needed…read morecataract surgery. When I went, the staff were very professional. I had a very thorough examination and Dr Green said that I did need the surgery. My husband and I met twice with the insurance specialist and she explained how much we would have to pay and what the insurance would pay. She was very detailed, and after hearing the explanation, I decided to have the surgery. Dr. Green did a great job and there were no complications, and my recovery was very easy because I followed her directions. Overall, I had a very good experience with excellent medical treatment. I plan to have the other eye done soon, since it appears that the other eye might need treatment.

The worst experience I have ever had with a "professional". He is rude. Upon getting the…read moreincorrect perscription I went back to him to see if we could fix it. I could hear him telling the office girl. I was going to just have to deal with it and that he was busy and could not be bothered. I honestly do not believe he knows what he is doing and if you hate what you do to this level why would you continue to work in this profession. I am now out my office visit and will never go back to him. all I needed was to fix the problem only to find out he is the problem.

I happen to be traveling to the Texas Hill Country and decided to stop in and see if they had an…read moreopening. I had been putting it off and decided now was as good time as any. Dr. Underwood was very professional and helpful with questions I had about contacts vs glasses. I purchased my glasses and contacts from the Walmart next door and had them waiting for me when I returned home to Dallas.

I had an eye emergency and the staff and Doctor are very knowledge and Great People !. Thank Youread more

Most unprofessional optometrist I have ever been to. I am normally a diplomatic person but I was so…read morecaught off guard by his rude and demeaning tone and words as well as his total lack of care and service that I left in shock and disbelief. Please do your due diligence before seeking their service.

Third time using this location. The doctor was professional, the employees were very good at their…read morejobs. I don't need to be coddled, everything was simple and to the point.