I've had great service from this practice for many years. First with Dr Whitmire and now with Dr…read moreBerger. They're very engaged and have very modern equipment, so I feel confident in their monitoring of any eye conditions. I don't have as much experience with the optical shop there, but they've also been pretty good.

Great selection. Service is exceptional. Complimented on my glasses every week. Happiest I've been…read morewith a glasses purchase in years.

If I could provide a zero rating I would. How is it possible to forget a patient for an hour and a…read morehalf and proceed to state "well the folder wasn't in the door". The business has truly gone downhill and we have been loyal since 2002. we are leaving and truly an inexcusable failure of the business and employees.

'Can't wait to see if the customer service I had when making my appointment matches the medical…read moreservice! First of all, when I called, NO long phone message/tree!! My call was answered by an operator who directed my call to scheduling which was answered right away by the receptionist who was pleasant, quickly understood my situation and matched my needs, quickly took basic information to make my appointment and conveyed confidence being a part of Eagle Vision. (To me, all of the above is a real "plus" when making doctors appointments these days... I miss it) Hopefully, Eagle Vision will meet or exceed my expectations! I'll let you know if they do!

I had the best experience here! All the staff was very welcoming, patient, and helpful. Dr. Hamer…read morewas so friendly, funny, and made me feel comfortable around him immediately. I 100% recommend this clinic to anybody, and I especially recommend Dr. Hamer!

So when I first went in there 6 months ago they seemed to get me on fairly quickly however, the…read morepeople on the phone were rude then and I just ignore it because the experience in person wasn't horrible. However, every time I have called with very simple questions the people answering have been extremely rude and do not take customer service as a priority. I only ever wanted a quote on contacts (because they are expensive) however they provide me with so much sass it's unbelievable!

You've got a special employee in Ms Sarah. She was helpful and patient as I sat for probably a half…read morehour dealing with my insurance company on the phone. Sarah maintained a cheerful, helpful and attentive manner.

Very pleased with my experience at Aspen Eyewear. Professional. Friendly. Love the glasses.read more

This is the best LensCrafters that I've personally ever been to. From picking out a frame to…read moreadjusting the glasses the associates were stellar. There's a huge selection of cute glasses. I picked out my perfect pair with the help of the associate. The end product was perfect. This is the best of the best when it comes to getting glasses.

I dropped my eyeglasses while hiking on a trail. Found them much later quite busted up…read more Immediately went to LensCrafters in Boulder. Mike was very patient in straightening the frame and putting the lens back in. Definitely made my day with this fix.

I don't see how to leave a review for the eyeglass store at this location, so I'll put it here. I…read moreused their one-year lens replacement policy for my scratched lenses. The new lenses were a little off. They made me a little dizzy walking around with them. I told the optician my concerns, but her responses were repeatedly a dismissive "weird" and "interesting." Only saying they were the same prescription. Fine, but I could not see as well as the original ones. Even after I mentioned that I've had glasses not right at other places, they had been able to adjust them perfectly, and could she try that? She made a slight adjustment to the nose piece and told me to wear the lenses for a few days. That was silly, as I should be able to see through them as perfectly as the originals...and they made me dizzy! The fact that she was so unwilling to help was incredibly frustrating. Ultimately, I had to refuse the new lenses and have my old ones put back in. Her immediate "okay" showed a complete lack of concern. I am disappointed that spending $700 gets me this kind of customer service. If I could have seen clearly, I obviously would have walked away with them. I drove from Boulder to get them. She was completely unconcerned that these did not work for me. Glasses are expensive. Go somewhere where your vision is important to them.

They can't seem to manage a timely way of getting patients in to see the doctors. You can get all…read morethe pre tests done quickly but then you wait, and wait, and wait. The tests took maybe 20 minutes. I've been here for 90 minutes and still haven't seen my doctor. WTF? Lots of people are coughing. Cramped waiting areas where patients get backed up. Human Petri dish.

I will not spend any more time calling customer service/care. I will not spend anymore time…read morereporting your poor service. Fix yourself problem. You obviously don't seem to know what's going on in your store and putting the burden on me to give you more information is bad customer service! Uggh

Fast and friendly service!! Maddie was great and helped me with my glasses. Ill be back again for…read moremy yearly exam.

Both Dr. Rohr and Kennedy were amazing to work with. Prompt service, friendly staff and very…read moreprofessional.

My experience at Summit Vision Care was exceptional. Every single lady that I interacted with was…read moresuper kind and made it a very comfortable experience. My insurance doesn't cover this place but it is so worth it to spend the extra money to come here. I highly highly recommended coming here to get your eyes checked!

My husband and I are both patient here for the last couple of years. Dr. Eland is a very…read moreexperienced and kind optometrist, and his staff are also very nice. The lady that works at the front desk is extremely nice and accommodating when you have changes to your schedule or questions. Dr. Eland it's especially homework from me for not trying to push too hard towards the glasses/contacts that they sell as opposed to filling prescriptions elsewhere. This is not a thing I would've thought of except for the last optometrist I went to before Berthoud Vision was all about the upsell, and not so much about my actual vision. The office is also newer, and the location is quiet .

My driver's license is about to expire at the end of the month, and since I'm now over 80, the DMV…read morewants proof that my eyesight meets Colorado standards. The exam I had from an ophthalmologist in Aurora last year doesn't meet the "within six months" requirement; and, since I'm not fond of driving on I-25 (especially in the Denver area), I wanted to find someone closer to home. Long story short: I won't be driving to Aurora anymore. Dr. Pratt and his staff are amazing. Everyone is friendly, courteous, flexible, and professional. Dr. Pratt's "bedside manner" is particularly outstanding. He took time to ask questions; didn't rush the examination; and explained each procedure before starting it. He also gave me an option to "cut [him] off" if I was "bored or not interested." That didn't happen! When he showed me the images of the inside of my eyes and clearly explained the "why" of things, it was FASCINATING.

Super friendly office at Niwot Eyecare. When I moved to Boulder, my neighbor suggested this office…read morefor my care, as he was a patient of the previous owner Dr Rebecca. I have seen Dr. Chang, and been very happy with her services. It is only recently that I decided to change care providers. I appreciate Niwot's care up until now, they just aren't meeting my needs any longer.

I was involved in a bad car accident about 2 years ago. I was having serious issues with my vision…read morewhich in turn affects my balance. Dr. Chang was able to quickly diagnose my problems and had an immediate path to fixing those issues. She is very pleasant to work with and extremely knowledgeable in fixing me. Stefanie Ohrns has been working with me, weekly for the last year, in helping me get over my vision problems. She is very easy to work with, is very talented in how much to push and when to back off. She and Dr. Chang are both incredibly talented. If you have vision problems, don't hesitate to go. They have also perfectly fitted me with the right lenses that were exactly what I needed to fix my issues. Both have been amazing times ten.!! I so appreciate Niwot Eyecare and Vision Therapy for everything they have helped me improve. If there was a higher rating than 5 stars I'd use it!! Randy Cain