The front desk office ladies come off rude. I just had one of them call me back just to argue…read moresaying " your primary Doctor wouldn't be able to tell you that". You're better off giving to walmart eye center.

negative stars if i could terrible customer service front desk lady is super unprofessional and…read morerude, seek eye care elsewhere if you want decent customer service

Just wanted to update my review, after Jerald wing left and sold his practice to the new…read moreoptometrist everything went downhill sorry to say.. The optometrist is very polite and knowledgeable and i highly recommend her services, BUT the people she hired to manage everything else, are very rude and unprofessional. Often times I call and no one answers. When I had to reschedule a eye appointment, I called, and left a voicemail and didn't get a callback, and I know they have a no-show fee, so I called again and again, and nobody answered so I left a email and finally they answered the call and said they're going to charge me a no-show fee. In that case I told them I left a voicemail and I even provided proof that I had sent an email regarding my appointment that I can't make. they then told me that they will on their behalf, not charge me a no-show fee, like they are doing me a favor, do not recommend them at all anymore.

We have this appointment to see Dr. Mann. She is very polite. I have nothing but nice things to say…read moreabout her. Unfortunately this review isn't about all of the good things she does. This review is based upon one of the workers named Amy. She took my father back and she was exceptionally rude. We were at the part where he puts his forehead against the machine and he sees a black square, and you press a button when you see it flicker. So my father Doesn't speak much English. Although he understands, he gets confused sometimes and I was trying my best to translate as much as possible. And you can clearly tell that Amy was getting very frustrated and irritated. Her eyes were widening and she was doing all these hand motions. At one time my dad had to repeat the test and she took a huge sigh and said we have to repeat the test because he isn't doing it properly. I mean listen... if you are going to get that irritated and don't have the slightest amount of patience or compassion. You are in the wrong field. I honestly couldn't believe that she was being so rude like that In front of me. Knowing I'm his daughter. I'm sorry I had to give this place such a bad review because Dr. Jasmeet Mann is a wonderful doctor. She truly is. I highly recommended her and the other staff itself seemed polite as well. Ruth was awesome! She helped us pick out the perfect frames within reasonable cost. Just Amy.. you need to work on your attitude and control your facial expressions. So so rude and unacceptable

Dr. Cushing is very sweet. I have been coming here for almost 7-8 years. And he is very informative…read moreand thorough. As for the receptionist. They need to work on their customer service. Every time I come here they always make some sort of snide remark or just lack the customer service aspect. Telling me do I know the difference of a referral... so rude. I give three stars for dr. Cushing only because he is very nice and And an excellent doctor.

Our insurance was changed and we had limited options of where to go for Optometry. I posted a…read morepicture of what we had to choose from on Facebook and some friends commented on what they had heard and experienced with the Dr.'s pictured. One friend recommended coming to Dr. Cushing. Her parents came here and so did her in-laws. So we called and made an appointment. The reason why I really enjoyed it here was they had all three of us come in at the same time and take turns doing the stations and being seen by the Dr. That helped save a lot of time and gas by each of us coming at 3 separate days and separate times. I really thought that was awesome. Dr. Cushing is a very nice, caring man, and is very through with his exam. My husband and I got new pairs of glasses. Can't wait to pick them up.

Two yrs as regular here, and I can honestly say the experience has gotten worse, not better. Online…read moreordering is consistently slow. I've waited hours for a pickup. The menu is rarely accurate, so expect a message telling you something's out of stock after you've already placed your order. Other local dispos pull your items the moment you order. This one doesn't seem to operate that way. Prices have also gone up, while perks (freebies, fast service) have disappeared. The atmosphere is loud & more of a social scene than a professional environment, which may be fine if that's your thing, but that's not what I'm here for. One thing i've noticed over the full 2 yrs is that the staff has exclusively been young women, with male security guards at the door. It's consistent enough that it feels intentional. It gives the place more of an "aesthetic hire" vibe than a professional one. If you want a reliable online ordering & a more straightforward experience, drive to Authentic 209 in Modesto or Firehouse in Turlock.

If you have no where else to go, yes! Other than that line moves slow as heck because for some…read morereason they only have 1 bud tender in the morning while the rest are stocking!

Very friendly and helpful, made sure we had everything taken care. Highly recommend stopping byread more

Kathrine is awsome! Great customer service. Everything was explained properly and she did a good…read morejob. I have to keep writing more so this will post

Lydia is great! Very informative and willing to answer any question one may have during your first…read moreappointment. However, there is a particular staff or MA that helps with the injections &/ weight checks and she is very rude and her tone has such attitude. Probably the main reason why I won't go back.

It helped kick start my metabolism and changed my life. Staff were friendly and knowledgeable.read more

My wife and I love this place. We live in Modesto and always drive out here if we have to use an…read moreUrgent Care. They are the best. They don't take your needs lightly they will do whatever they can to help you. The staff is great and extremely knowledgeable and patient. You guys rock and when or if we need too, we will be back.

John was Excellent and all the Nursese and Dr lady's in the front were Excellent helped me took…read moreExcellent care this Urgent care The Best in whole world soso clean Treat you soso Good

The whole experience was amazing ! I was scared and didn't have a lot of money . Imelda was so…read moresweet and calming . They showed me different options with absolutely no pressure , they also helped me pick a plan moving forward . I can't express enough how the WHOLE staff including the Drs were so caring ! I went in scared but came out relieved knowing I have a place I trust and needed . I live in Discovery Bay but willing to drive over an hour away , that's how good this place is . Dr P and Imelda were my biggest MVPs , without them I wouldn't have gotten the peace of mind and instant relief in so many ways . I truly can't thank them enough.

Extreme long waits, I had appointments at 3 and they got to me at 345 when I showed up and checked…read morein at 250 however after gotten to me they proved to have me wait another 40 minutes to start working on my teeth

She is amazing! She will tell you what suit you but will definitely let you try on ! Quince can be…read morereally stressful but dress choosing was less hectic

Amazing place! Clean and friendly. Best price in the area and customer service. You will everything…read moreyou need here.