My lens fell out of my glasses on vacation. They were so nice they fixed my glasses. They have…read moreexcellent service. They even cleaned them. I highly recommend this store and the 2 young ladies working here . They provide excellent service and great value on work they do.

Lee is the best!! His customer service both in Carson and Reno is the reason I buy my glasses here…read more He's always finding a way to make it happen, suggesting options that can really help. They always have promotions and deals online as well. One day service is awesome. Price is reasonable.

Costco accidentally broke the hinge on my daughter's sunglasses while attempting a repair. Deputy…read moreOptics saved the day! They fit us into their schedule on short notice and repaired the glasses quickly, saving us from making another trip from Tahoe. We really appreciated their friendly service.

I just left this shop after spending a significant amount of money there. I called ahead before…read moredriving over an hour to pick up my glasses and was told to "come on in," so I assumed everything would be ready. However, when I arrived, the employee helping me refused to adjust the glasses, even though they were visibly crooked, saying he wasn't qualified to do so. As a result, I now have to make another long trip for something that could likely have been handled during the pickup appointment. I also found it off-putting to be repeatedly called "dear" throughout the interaction. Overall, it was a disappointing experience and left me reluctant to return.

Dr. Palazzolo is the best. I highly recommend this business. He is professional, kind, highly…read moreeducated and he know his sh*t.

Had a new patient visit at this practice last week. When I made the appointment the receptionist…read morewas very friendly which was nice. Got to my appointment and the doctor was in the front office and greeted me with a huge smile. Went back to my appointment with him and he was just wonderful! Great visit, great conversation. We talked about Monterey and golfing. What a breath of fresh air. This is for sure my forever eye doctor. Fantastic service and he's just a great guy to talk to. I will be sending my husband here as well. Highly recommend. He is also very informative and takes time to get to know you. Excellent!!

Dr Troy is great, but the office & billing staff is terrible. I was a patient for years & they…read morechanged the contacts guy & after a bad experience with billing I left.

I am thrilled with my new glasses! The Downtown vision team is truly top notch. They are…read morewelcoming and professional. The Dr. prescribed a new kind of lens for me and it is fantastic! It has a prism. No more double vision and I can walk into a Walmart or other big box store without getting dizzy.

I have been seeing Dr. Ruckman for about 6 years. The last 4 years have been for CSR in my left…read moreeye. He has patiently tried to treat me and resolve the issue. As of my appointment today with Nevada Retina my issue has been resolved by injections of VABYSMO. I owe a deep sense of gratitude to Dr. Ruckman and his staff for patiently and compassionately treating my eye disease with a referral to Dr. Geramoyavich. Alan R. Hilton

Incredible experience for my first visit at Eastern Sierra Eyecare. I am so glad I chose them for…read moremy eye exam and glasses prescription. The office is excellently organized, and the staff is both attentive and highly qualified. Everything runs smoothly, everyone knows exactly what to do, and the entire operation is truly professional. Dr. Raymond Ruckman is absolutely amazing. He is highly knowledgeable, checked everything thoroughly, and took his time explaining the results. Even though I only came in for a routine prescription, Dr. Ruckman dedicated a significant amount of time to my care and caught an underlying issue that needed addressing. His assistants were also outstanding and incredibly supportive throughout the process. As a bonus, their frame selection is fantastic--they carry unique styles I couldn't find elsewhere (though, to be fair, Deputy Optic has a great selection too). I highly recommend him if you care about your eye health--you will be in the best hands here! A big thank you to the doctor and the entire staff!

I'm not sure why this place has so many bad reviews... it seems like it's more of a…read moremisunderstanding on the customers part rather than the business itself. Everyone was extremely lovely, i brought my 4yr old daughter in and she's super dramatic. They were patient with her and understanding. They all were amazing.

First of all, while I was there, they rushed me through my appointment. I then took my new…read moreprescription I got from Eagle Vision, ordered 2 different glasses online from 2 different companies (which I had never had issues with in the past). I Received the glasses in the mail & they are both the same & completely wrong. I am farsighted & it appears that they set me up as nearsighted? Either way, it is completely incorrect. I called to see what Eagle Vision could do for me after giving me the incorrect prescription from the beginning & they are trying to charge me $55 JUST TO LOOK AT MY GLASSES & only to compare the glasses with their prescription they had wrote me, instead of make it right & write me a new prescription. They gave me no option for them to make it right, other than charge me more $ just to even LOOK at the glasses with THEIR faulty prescription. ABSOLUTELY ridiculous. I live in Mammoth, so not only did I already have to drive 3 hours, pay a lot of $ for gas, & the prescription itself. BUT now that my insurance was already used up for the next year, I have to go elsewhere & pay more $ out of pocket for another ophthalmologist to make Eagle Vision's screw up right. 100% do NOT recommend. Absolutely unfair how they run their pricing & business for their customers. I am never coming here again & neither should you.

This is the nicest group of people! My husband had an…read moreemergency and Dr Gittes came back from lunch early. Highly recommend

Came in with my fiancé but didn't make an appointment for myself & was still able to order new…read moreframes, get fitted, & given an estimate for new glasses. Debbie did a lovely job explaining options for lenses & ensuring that the pricing was acceptable compared to the other receptionist that serviced me last visit. They're extremely diligent with sanitization & the atmosphere was welcoming.

DO NOT GO HERE! I went in for glasses hoping that the See Center could hopefully help me get a…read moreprescription that actually worked for me. I spent two hours going through tests that at the time felt off but since they were taking the time I assumed everything was okay. They had the worst selection of glasses and I really wanted to go with them because I wanted to support the business. WISH I HADN'T. They charged me over $300 for my office visit and they got my prescription 100% WRONG. I now have a pair of $600 glasses that are completely useless. They then forgot to schedule my appointment for a fitting in their system which they had confirmed on the phone with me and then treated me AWFUL when I went in for the fitting. How can families afford an office visit like this and not even get an accurate prescription?! I was so mad with how I was treated and what they gave me that I went to Vision Works in the mall for a second opinion. The front desk staff at Vision Works were beyond amazing, the optometrist listened to me and within twenty minutes had my prescription perfect. Vision Works only charged me $95 dollars.

I had an eye exam with Dr. Ben Seljestad (who is amazing) and after I received a new prescription I…read morethought I would check out the eyeglasses available at The See Center. Frannie assisted with the selection and she was very nice. She provided me with a register receipt for the glasses and told me that I would receive a detailed receipt when I picked the glasses up, however I did not receive a detailed receipt - not at the time of pick-up, not mailed or emailed. When I received the text that I needed to call and make an appointment for pick-up, I did just that and I was told to just come by, that I didn't need an appointment. I asked if I would get a fitting if I just dropped by and I was told that I would. I live in south Gardnerville, traveling to north Carson City, so I wanted to be sure the 40 minute trip wasn't a bust. I called ahead the day I was going to pick up my glasses and was told again to just come by and I was given the time they go to lunch so I wouldn't come by while they were at lunch. When I arrived, there was another gentleman picking up his glasses. When he got his he commented that "they just hand them to you and say have a nice day". I didn't fully understand what he was saying until it was my turn. The very nice employee at the front desk brought out my eyeglasses and I asked if someone needs to check them on me to be sure everything is right - how the progressive lens lines up - if the nose guards fit correctly for long wear, etc. She said it wasn't necessary. The glasses I selected are frameless (as in NO FRAME - just the side arms) with a progressive lens and they cost more than $900. I received a 30% discount because I am a patient of Dr. Seljestad, which sounds wonderful, but the glasses still cost over $600. The problem I have is that I didn't get a detailed receipt or a fitting or the courtesy of a follow-up call to see how the glasses are working out. I'm definitely going back to Costco the next time I need eyeglasses - they have affordable pricing and they include excellent customer service with your purchase.

Dr. Mather OD was very informative and helpful. My father saw him today regarding macular…read moredegeneration. Dr. Mather was polite, well mannered, and answered my numerous questions about my Dad's eye health. Dad is scheduled in another 6 months. Will update review at that time. At least 4 star based on my having tagged along for this visit. Office administrative staff is friendly. Sounds like the phones are pretty busy and after reading a few reviews I can see why. Looks to me like patients in the area are too lazy to go take care of their needs in person so they opt to just pick up the phone instead. I can imagine when the weather is bad the phone might be the only option. Communication by phone isn't the most effective in any case. Let's be realistic, if your needs are more than setting up/cancelling an appointment, or a quick question, you should go in person. Ample parking, facility is clean and well kept. Looks like they have a lot of frames to choose from. Dad's appointment was 9:45AM on a Wednesday morning, we arrived 10 minutes early and he was seen on time. After a handful of tests we were physically out the door by 10:20AM. I'd recommend this facility and Dr. Mather.

To start off with I used to go to Eyemart Express in Carson City NV. For two eyeglasses. One is…read moreprogressive, and one is a fixed midrange to distance sunglasses. I mentioned as to what I get that my insurance would cover. They mentioned that my insurance does not cover anti- glare and or polycarbonate lenses.Paid my co pay $199.00 and that's it. Plus they made the glasses in the adjoining building. Approx 1.5 hours NOW Pritchett Eye Care; I asked what is covered for one pair of progressive eyeglasses. They mentioned I can get the anti-glare scratch resistant and free frame. Covered by my insurance. The co pay is about $125.00. I asked. Is that it no other payment? She stated yes. Because if there were other charges. I would have left. I received the statement to pay $360.00. WHAT! I have called them. I complained she mentioned that There was an error in the billing department through a third party. So, to disregard that statement. Then they sent me another $91.00. What happened is that they went ahead and added the anti-glare and scratch resistance lenses and tried billing my insurance. My insurance rejected it. And now they are trying to bill me for it. Bottom lineI am going back to Eyemart Express.

I got my prescription for glasses at Eyes on Carson and then got the glasses at Eyemart Express. I…read morecan see better without the glasses. I made an appointment to re take my prescription but the optometrist refused.

I haven't been this impressed with medical service in a very long time…read more I went to eyes on Carson for a routine eye check. I was greeted by Tatiana at the reception desk with forms I needed to fill out. I was promptly taken to the exam room where a few preliminary exams were executed very professionally and with care for sanitation. I was then guided to another exam room where Dr. Lori Steyn conducted my eye exam. She and her assistant took such good care of me. Everything was thoroughly explained, and re-explained when I didn't understand what was being discussed. One of my initial exams came up a little funny, and was promptly done again to ensure there were indeed no issues. Completely thorough, fully profession, extremely personable. Please make your next eye appointment here. You will not be disappointed.