They fixed my glasses while I waited I called and was told…read moreI could wait in their office for the repair

Came here while on vacation. They fixed my glasses in no more than five minutes. Thanks!read more

Delighted with my first visit!…read more I was a patient at this location when it was owned by Dr. Downey, who retired. I was a little nervous about the change because I really appreciated the people at the practice, but my initial exam was great. Both Dr. London and Maldonado took the time to meet me and get to know me, which you pretty much never see with a doctor these days. They've also begun upgrading the equipment the practice uses to state-of-the-art technology, including a scanner that images the entire internal structure of the eye, allowing them to conduct a more thorough exam as well as to track eye health over time more accurately. Another positive change is improved speed and a confirmed date by which my new glasses will be ready. In the past, this sometimes took a month or more. I was genuinely surprised when, during checkout, they provided a slip saying my new glasses would be ready in less than 2-weeks. Awesome! Another bonus I discovered was that if you pay out of pocket for your eye care needs, they'll but you a break on the cost. They didn't need to do this for me, and I was surprised to see a discount on my exam. If you're a prior patient of Dr. Downey, I think you're going to be really happy with this upgrade. If you're new to Tahoe and need good eye care, give this new practice a try. You won't be disappointed.

I'ts a shame that one person in the office can ruin the entire experience. Tammy pivots from bad…read moreattitude to downright rude. I realize sometimes people are having a bad day, but this is the 3rd time shes been snarky, rude and hanging up the phone without saying goodbye. She wears her bad attitude like a uniform everyday.

Fernanda and Jenny helped me pick out the best sunglasses this morning- 5 star service, highly…read morerecommend when in Tahoe!

I've purchased sunglasses from this location, on three separate occasions. EXCELLENT customer…read moreservice, and KK is very pleasant and knowledgeable. Highly recommend!

I am visiting a friend up here in So. Lake Tahoe, and her puppy somehow got my prescription sun…read moreglasses off the table and was chewing them. By the time my friend saw them the tip was pulled off, both arms were totally bent. I was sure they were goners. My friend told me to go to Dr. Beck's office and I did. I was just hoping possibly they could get the tip on and straighten enough that I could wear them back home. OMG about 10 minutes later the girl in the office brought them back to me good as new, I could not believe it. I asked them what I owed them, I mean I would have paid happily for my glasses being saved. They would not take any money. I am so grateful and so thankful and would happily recommend this office to anyone needing to have their eyes checked or need glasses. Thank you again so very much.

Richard Beck is amazing!. He is very kind, and is very good at what he does. It's with great…read morepleasure that I recommend Dr. Richard Beck. Thank goodness we have great people like Dr. Beck in South Lake Tahoe.

I had a contact lens emergency while on vacation in Tahoe. I stopped by without an appointment and…read moreKatie was so nice enough to help me 5 mins before they closed. These are kind, considerate people here. They saved my vacation. Thank you Katie!!!!!

Barton Urgent Care dxd a corneal abrasion and advised me to see an optometrist asap for an…read moreadditional, unusual symptom seen in the same eye. Eyezone is up the street frm them and I was able to be seen in less than a half hour as an urgent "squeeze in" ( amazing in itself). The staff understood my anxiety, got me in and after additional tests, Dr Gomez kindly and professionally described the benign red dot much to my relief and confirmed the corneal abrasion and medication treatment needed. Overall, an experience tht very well could've taken several hours before being seen was one and done in less than one hour. I highly recommend the staff and Dr Gomez. Oh and when you phone you get real humans answering front the start!

Wow...after years of going here under the care of Dr. Downey, I called to schedule an appointment…read morefor a contact fitting (its pandemic) I personally couldn't wear my glasses & mask! LIZ front desk was extremely RUDE both times, I explained to her that I had new insurance & she just ignored me. So when she was calling to confirm my appointment I told her I had new insurance that I'd changed jobs since being there last. She was still condescending & RUDE so I told her to go ahead & cancel my appointment! I will be going elsewhere. I hope that she will be taught some customer service skills if I spoke to customer/patients the way she did Id be reprimanded. LIZ please work on loving yourself so you can love your job as well, life is about choices! The 1 star is for LIZ but.....the office deserves 4!

Beyond above and beyond…read more The older I get the more crotchety I become about my vision. To say I'm a particular client is an understatement. Dr. Downey and his entire team and in particular his opticians have literally bent over backwards to help me to have the best vision possible. We're talking about making and taking back multiple different pairs until we crafted a solution that allowed me to have nearly perfect vision. It's often challenging to find really good medical care in small towns. Dr. Downey and his people are a local treasure.